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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-14-collecting-performance-data.pdf
September 01, 2015 - :555-555-5555
Address: 5555 Mountain Blvd Office Phone:
Animal, California
Patient ID: 0000-55555 … Fax:
Birth Date: 05/05/1955 Status: Active
Gender: Male Marital Status: Married
Contact By: Phone … : 777-777-7777
Address: 7777 Candy Lane
Dessert, California
Office Phone:
Patient ID: 0000-77777 … Fax:
Birth Date: 01/01/1935 Status: Active
Gender: Male Marital Status: Widowed
Contact By: Phone … : 222-222-2222
Address: 2222 Computer Dr Office Phone:
Laptop, California
Patient ID: 0000-22222
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-closing.pdf
May 23, 2022 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
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mailto:cahps1
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing.pdf
January 31, 2022 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
mailto:cahps1@westat.com
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-closing.pdf
December 22, 2020 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps
31
mailto:cahps1@
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-closing-slides.pdf
December 01, 2020 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps
23
mailto:cahps1@
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.docx
September 01, 2012 - Suite 504
Anytown, ST
For a Followup appointment
For your arthritis
To check your heart
Office Phone … #:
(555) 555-5555
Office Phone #:
(555) 555-6666
Office Phone #:
(555) 555-4444
What exercises
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-unc-webcast-closing.pdf
January 08, 2020 - Updates
51
SOPS Technical Assistance (TA)
General TA:
SafetyCultureSurveys@westat.com
General TA Phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-closing.pdf
January 01, 2022 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
55
mailto:cahps1
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
February 06, 2020 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
43
mailto:cahps1
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
February 25, 2019 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
38
mailto: cahps1
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
February 11, 2021 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps
45
mailto:cahps1@
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ahcp-sample.html
October 01, 2022 - the Re-Engineered Discharge to Diverse Populations
Tool 5: How To Conduct a Postdischarge Followup Phone … Call
Patient Outcome Survey (phone version)
Patient Outcome Survey (mailed version)
Tool 6: How
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit3.html
March 01, 2014 - Best method of contact (office phone, cell phone, Email, texts, in person). … Current contact information (phone numbers, Email addresses, etc.).
Backup contact person. … Current contact information (phone numbers, Email addresses, etc.). … Also, consider the staff break room, kitchen, and individual phone and computer stations as locations … Staff could do some of the exercises at their phone stations, which not only improved their wellbeing
-
ce.effectivehealthcare.ahrq.gov/funding/grant-mgmt/recognition_ahrq-funded_study.html
November 01, 2021 - __________________
Last Name __________________
Email Address __________________
Phone … __________________
Last Name __________________
Email Address __________________
Phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-closing.pdf
December 19, 2019 - Email: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps/
64
mailto:cahps1@
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-april2016.pptx
January 01, 2016 - Slide ‹#›
1
Rules of Engagement
Audio for the webinar can be accessed in two ways:
Through the phone … HCA PSO offers regional Master Trainer programs across the enterprise
Provide monthly collaborative phone … conference for first year participants
Provide quarterly collaborative phone conference for other participants
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Comparing elicited narratives to
“gold standard” interviews
• Total of 332 elicitations;
• 20% by phone … Negative Assessments
Full Sample Phone Sample Web Sample
Balance of Positives and
Negatives Matches … 50%
60%
70%
80%
90%
COHERENCE Texture Completeness
Attributes of the Narratives
Full Sample
Phone … Instead she gave me a phone number to call even though
the bill came from that office.
29
www.ahrq.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
May 13, 2019 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps/
www.ahrq.gov/cahps42
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-closing.pdf
September 23, 2019 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps/
46
mailto:cahps1
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/3_TK1_T2-Roles_and_Responsibilities_final.docx
October 01, 2016 - Name
Title
Roles, Responsibilities, and Tasks
Phone & Email
Example
Assistant Director of Nursing