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1. SOPS Community Pharmacy Database | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/sops/databases/pharmacy/index.html
   December 01, 2022 - Participation is free and open to all SOPS Community Pharmacy Survey users, provided the questionnaires … data from the: SOPS Community Pharmacy Survey . … SOPS Community Pharmacy Survey Database Report Current Results 2019 Community Pharmacy SOPS Database … Previous Results Community Pharmacy Survey on Patient Safety Culture: 2015 User Database Report … https://www.ahrq.gov/sops/databases/pharmacy/index.html   Back to Top

2. Participating in the SOPS Community Pharmacy Survey Database | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/sops/databases/pharmacy/submission.html
   November 01, 2023 - pharmacies as well as results by community pharmacy and respondent characteristics. … A community pharmacy can be an independent pharmacy, a chain pharmacy, grocery store or supermarket pharmacy … , mass merchandiser pharmacy, or neighborhood drug store pharmacy. … NPI number and pharmacy characteristics, such as pharmacy type, number of locations, and number of prescriptions … Each pharmacy, including those from a system, is considered a separate pharmacy for submission purposes

3. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
   www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
   May 01, 2023 - Improve Pharmacy Workflow in 6 Steps https://www.pbahealth.com/improve-pharmacy-workflow/ This web … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy … This feature in Pharmacy Times defines stress in the pharmacy and identifies possible solutions for … Improve Pharmacy Workflow in 6 Steps 2. … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy

4. Community Pharmacy Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/sops/surveys/pharmacy/index.html
   March 01, 2023 - opinions about the culture of patient safety in their pharmacy. … Community Pharmacy Survey Survey Form Community Pharmacy Survey—English ( PDF , 355 KB; MS Word … Community Pharmacy Survey—Spanish Version ( PDF , 98 KB; MS Word , 201 KB). … Community Pharmacy Survey Items and Composite Measures—Spanish Version and Description of Translation … Survey Guidancee Community Pharmacy Survey on Patient Safety: User's Guide ( PDF, 682 KB ).

5. Exhibit 1. Pharmacy Staff Survey Results for Acadia Pharmacy | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/exhibit-1.html
   September 01, 2020 - Pharmacy Staff Survey Results for Acadia Pharmacy SHARE … Pharmacy Staff Survey Results for Acadia Pharmacy Previous Page Next Page Table of Contents … staff 12.5% 75.0% 0.0% 0.0% 12.5% 100.0%    i) patient is new to the pharmacy 0.0% … is not doing; 2 = Our pharmacy is doing this but could make some improvements; 3 = Our pharmacy is doing … Pharmacy Staff Survey Results for Acadia Pharmacy. Content last reviewed September 2020.

6. Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/train.html
   September 01, 2020 - Staff and Patients: Training Program for Pharmacy Staff … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy … Go to the Pharmacy Health Literacy Center for both technical assistance and information on related … Publication: 07(08)-0051-1-EF Strategies To Improve Communication Between Pharmacy Staff … Staff and Patients: Training Program for Pharmacy Staff.

7. AHRQ Pharmacy Health Literacy Center | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/index.html
   January 01, 2024 - Curricular modules for pharmacy faculty. … Pharmacy health literacy is the degree to which individuals are able to obtain, process, and understand … Why Is Health Literacy Important to Pharmacy? … : Pharmacy Health Literacy Assessment Tool & User's Guide . … Training Program for Pharmacy Staff on Communication . How To Create a My Medicines List .

8. Pharmacy Health Literacy Resources | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/resources.html
   March 01, 2023 - Top of Page Health Literacy in the Pharmacy Literature Andrus MR, Roth MT. … Patient health literacy in the community pharmacy setting. … Connecting pharmacy and literacy: the North Carolina Medication Information Literacy Project. … Health literacy in pharmacy. Am J Health Syst Pharm 2008;65(10): 974-81. Select for abstract . … is a set of modules to help pharmacy faculty integrate health literacy and health literacy quality

9. Advancing Pharmacy Health Literacy Practices Through Quality Improvement | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/index.html
   September 01, 2020 - Literacy QI Case Studies—Abstract Appendix II: Relevant ACPE Standards Advancing Pharmacy … Practices Through Quality Improvement: Curricular Modules for Faculty is a set of modules to help pharmacy … Adapting the Curricular Modules to Meet Your Needs     Accreditation Council for Pharmacy Education … (Guides 1-7)     Improving Communication in Pharmacy (Guides 8-11)     Assessing the Health Literacy … https://www.ahrq.gov/health-literacy/professional-training/pharmacy/index.html  

10. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
    January 01, 2010 - Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy … Staff and Patients: A Training Program for Pharmacy Staff Curriculum Guide Prepared for: … This includes both pharmacists and pharmacy technicians. … Slide 2 Training Curriculum for Pharmacy Staff Developed and used by the PILL Study (Pharmacy Intervention … How might you counsel patients differently when you get back to your pharmacy?

11. Part II: Survey of Pharmacy Staff | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/part2.html
    September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide Introduction Part II: Survey of Pharmacy Staff … Staff Survey Pharmacy staff members help create the environment within the pharmacy, and their choices … Ideally, all pharmacy staff, including supervisors, pharmacists, pharmacy technicians, and pharmacy administrators … Analyzing Pharmacy Staff Survey Results Results of the Pharmacy Staff Survey can be analyzed using … High percentages of responses of "Our pharmacy is doing this well" indicate areas in which the pharmacy

12. Acknowledgements | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/acknowledgements.html
    September 01, 2020 - consultants, and the Pharmacy Faculty Advisory Panel listed below. … In addition, several pharmacists, pharmacy students, and residents as well as pharmacy organizations … Pharmacy Faculty Advisory Panel Members Vibhuti Arya, PharmD St. … Louis College of Pharmacy Lynette Bradley-Baker, RPh, PhD American Association of Colleges of Pharmacy … Louis College of Pharmacy Terri Warholak, RPh, PhD University of Arizona College of Pharmacy Sharon

13. Overview | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/overview.html
    September 01, 2020 - The modules can also be used in pharmacy experiential education, including both Introductory Pharmacy … Practice Experiences (IPPE) and Advanced Pharmacy Practice Experiences (APPE). … Health Literacy in Pharmacy: Communication Strategies. … Advancing Health Literacy Practices in Pharmacy through Quality Improvement—Part I. … Improving Communication in Pharmacy (four Activity Guides).

14. Using the Curricular Modules | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/modules.html
    September 01, 2020 - These modules are intended for use by pharmacy faculty, students, and residents interested in introducing … The following types of faculty may find these helpful: Are you a pharmacy faculty member who: Wants … to increase students' awareness of health literacy in pharmacy? … Accreditation Council for Pharmacy Education (ACPE) Standards The ACPE Standards for Curriculum that … https://www.ahrq.gov/health-literacy/professional-training/pharmacy/modules.html  

15. Resources | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources.html
    September 01, 2020 - : Is Our Pharmacy Meeting Patients' Needs? … A Pharmacy Health Literacy Assessment Tool User's Guide . … Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy … A Pharmacy Health Literacy Assessment Tool User's Guide . … Pharmacy Quality: Improving the Safety and Effectiveness of Pharmacy Services .

16. Introduction | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/intro.html
    September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide Introduction Part II: Survey of Pharmacy Staff … A pharmacy health literacy assessment: Raises pharmacy staff awareness of health literacy issues. … Auditors rate the pharmacy using the Pharmacy Assessment Tour Guide ( Appendix 2 ), which consists of … The pharmacy is doing this well. … Analyzing Pharmacy Assessment Tour Results Results of the Pharmacy Assessment Tour can be analyzed

17. Part III: Pharmacy Patient Focus Groups | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/part3.html
    September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide Part III: Pharmacy Patient Focus Groups … Pharmacy Health Literacy Assessment Tool User's Guide Introduction Part II: Survey of Pharmacy Staff … pharmacy services. … Who Should Be in the Pharmacy Patient Focus Group? … Are not new patients to the pharmacy—have filled most/all of their prescriptions at the pharmacy for

18. Appendix 4: Samples Tables and Analyses for Pharmacy Staff Survey | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-4.html
    September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide Appendix 4: Samples Tables and Analyses for Pharmacy … Pharmacy Health Literacy Assessment Tool User's Guide Introduction Part II: Survey of Pharmacy Staff … These examples are based on a hypothetical sample of 50 pharmacy staff members. … 16% Our pharmacy is doing this but could make some improvements. 10 20% Our pharmacy is doing … is not doing (%) Our pharmacy is doing this but could make some improvements (%) Our pharmacy is

19. AHRQ Health Literacy Tools for Use in Pharmacies | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/tools.html
    January 01, 2024 - and a set of curricular tools for pharmacy faculty: Pharmacy Health Literacy Assessment Tool & User's … Is Our Pharmacy Meeting Patients' Needs? … This tool consists of four parts: Part I: Assessment Tour of the Pharmacy. … Part II: Pharmacy Staff Survey. Part III: Guide for Focus Groups With Patients. … The training program: Introduces pharmacists, pharmacy technicians, and other pharmacy staff to the

20. Appendix 3: Health Literacy Assessment Survey of Pharmacy Staff | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-3.html
    November 01, 2019 - of Pharmacy Staff Previous Page Next Page Table of Contents Is Our Pharmacy Meeting … Pharmacy Health Literacy Assessment Tool User's Guide Introduction Part II: Survey of Pharmacy Staff … The pharmacy is doing this well. … The pharmacy is doing this well. … The pharmacy is doing this well.