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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/amermanslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
Safety Survey
Dawn Amerman
Manager
Dexter … Pharmacy and Village Pharmacy II
Reasons for Taking the Survey
• Provided staff with an opportunity … decided to
leave
43
Changes to Come
• Workflow system
• Changing the overall layout of the pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorra_closingslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
45
45
Questions?
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www.ahrq.gov/ncepcr/communities/pbrn/registry/pharmacy-innovation-network.html
August 05, 2024 - Pharmacy Innovation Network
Status:
Active
Registered Date:
August 5, 2024
PBRN … Acronym:
Pharmacy Innovation Network
PBRN Type:
Pharmacy Network (at least 75% are pharmacists … Pennsylvania
Network Founded:
2019
PBRN Mission Statement:
The mission of the Pharmacy … Innovation Network is to facilitate community-based pharmacy research that is meaningful to stakeholders … focus is on practice innovation and the provision of enhanced patient care services in the community pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorraslides.pdf
January 01, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
9
9
Development of the
AHRQ Pharmacy … Compliance with pharmacy procedures
13. … SOPS.
13
13
Pharmacy Pilot Test
Pharmacy Type Number Percent
Mass merchant/discount retailer … Survey Development Process
Pharmacy SOPS Patient Safety Culture Dimensions
Pharmacy Pilot Test … Pharmacy Characteristics
Staff Characteristics
Psychometric Analysis
Pharmacy SOPS Strengths &
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www.ahrq.gov/sites/default/files/2024-02/green-report.pdf
January 01, 2024 - adopted a
pharmacy naloxone standing order. … , as was AllCare Pharmacy, a large independent pharmacy in Worcester, MA. … In this way, the pharmacy naloxone experience is
more consistent with pharmacy-based studies of nonprescription … Beliefs associated
with pharmacy-based naloxone: A qualitative study of pharmacy-based naloxone purchasers … of naloxone in the pharmacy.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
October 29, 2013 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
1
1
Using the AHRQ Pharmacy
Survey on … – Program
Manager, Aurora Pharmacy, Inc., Elm Grove, WI
Dawn Amerman, Store Manager, Dexter
Pharmacy … /Village Pharmacy II, Dexter, MI
4
4
Using the Webinar Console and
Submitting Questions … Catizone Nat Assoc of Boards of Pharmacy
Michael R. … Using the AHRQ Pharmacy Survey on Patient Safety Culture
Need Help?
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report
Community Pharmacy Survey … This pharmacy is well organized. (A1) 90% 86% 75%
2. This pharmacy is free of clutter. … Pharmacist
Pharmacy
Technician
Pharmacy
Clerk/Cashier
Pharmacy Student
Intern/Extern
# Community … Pharmacist
Pharmacy
Technician
Pharmacy
Clerk/Cashier
Pharmacy Student
Intern/Extern
# Community … Pharmacist
Pharmacy
Technician
Pharmacy
Clerk/Cashier
Pharmacy Student
Intern/Extern
# Community
-
www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-PUF-Summary-Statistics-Medicare-Pharmacy-Weighted.pdf
September 26, 2023 - Weighted Summary Statistics: PUF Medicare Pharmacy File (Version 2)
15:39 Tuesday, September 26, 2023 … 1
Weighted Summary Statistics: PUF Medicare Pharmacy File
Variable Variable Label
Count of
Non-missing … PHMCY_CLM_NUM Pharmacy Claim Number 92,115,454 0 1,406,031,094 . … Weighted Frequency Tables: PUF Medicare Pharmacy File
15:39 Tuesday, September 26, 2023 2
Fill Date … File
Level of Missingness: PUF Medicare Pharmacy File
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-PUF-Summary-Statistics-Medicaid-Pharmacy-Weighted.pdf
September 26, 2023 - Weighted Summary Statistics: PUF Medicaid Pharmacy File (Version 2)
15:39 Tuesday, September 26, 2023 … 1
Weighted Summary Statistics: PUF Medicaid Pharmacy File
Variable Variable Label
Count of
Non-missing … Amount 12,659,313 35,431,349 -3,053.00 613,000.00 179.68 4,985.61
Level of Missingness: PUF Medicaid Pharmacy … PHMCY_CLM_NUM Pharmacy Claim Number 48,090,662 0 610,658,211 . … Weighted Frequency Tables: PUF Medicaid Pharmacy File
15:39 Tuesday, September 26, 2023 2
Fill Date
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-PUF-Summary-Statistics-Commercial-Pharmacy-Weighted.pdf
September 26, 2023 - Weighted Summary Statistics: PUF Commercial Pharmacy File (Version 2)
15:39 Tuesday, September 26, … 2023 1
Weighted Summary Statistics: PUF Commercial Pharmacy File
Variable Variable Label
Count of … Level of Missingness: PUF Commercial Pharmacy File
Variable Variable Label
Count of
Non-missing
Values … PHMCY_CLM_NUM Pharmacy Claim Number 48,073,310 0 1,144,407,950 . … Weighted Frequency Tables: PUF Commercial Pharmacy File
15:39 Tuesday, September 26, 2023 2
Fill Date
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www.ahrq.gov/news/newsroom/case-studies/201509.html
January 01, 2018 - Patients
Search All Impact Case Studies
May 2015
AHRQ-sponsored research on how clinical pharmacy … Banner Desert has four full-time pharmacy technicians and one part-time technician identifying patients … Hays, who is now a clinical pharmacy specialist at Banner Desert. "I believe that the E.D. … -based pharmacy technician is an extension of this. … "Physicians and nurses absolutely love that pharmacy is able to provide this service," Dr.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti.pdf
January 01, 2019 - Physical Space and Environment The pharmacy is well organized and free of clutter; the pharmacy
layout … Distribution of 2019 Database Community Pharmacies by Pharmacy Characteristics
Community Pharmacy Type … )
753 35%
Pharmacy clerk or pharmacy cashier 292 14%
Other 77 4%
Pharmacy student intern/extern … occur in this pharmacy, staff discuss
them(B13) 86
In this pharmacy, we talk about ways to prevent … (C3R) 74
This pharmacy is good at preventing mistakes (CG)
86
The way we do things in this pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti-rev091721.pdf
January 01, 2019 - Physical Space and Environment The pharmacy is well organized and free of clutter; the pharmacy
layout … Distribution of 2019 Database Community Pharmacies by Pharmacy Characteristics
Community Pharmacy Type … )
753 35%
Pharmacy clerk or pharmacy cashier 292 14%
Other 77 4%
Pharmacy student intern/extern … occur in this pharmacy, staff discuss
them(B13) 86
In this pharmacy, we talk about ways to prevent … (C3R) 74
This pharmacy is good at preventing mistakes (CG)
86
The way we do things in this pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-2.pdf
January 01, 2015 - This pharmacy is well organized. (A1) 89% 85% 75%
2. This pharmacy is free of clutter. … This pharmacy is well organized. (A1) 82% 84% 80% 86%
2. This pharmacy is free of clutter. … Pharmacist
Pharmacy
technician
Pharmacy
clerk/cashier
Pharmacy student
intern/extern
# Pharmacies … Pharmacist
Pharmacy
technician
Pharmacy
clerk/cashier
Pharmacy student
intern/extern
# Pharmacies … Pharmacist
Pharmacy
technician
Pharmacy
clerk/cashier
Pharmacy student
intern/extern
# Pharmacies
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-1.pdf
January 01, 2015 - Tenure in Pharmacy: Distribution of 2015 Database Community Pharmacy
Respondents .................. … per pharmacy. … Pharmacy Type
Table 3-1 shows the distribution of community pharmacies and respondents by pharmacy … , staff pharmacist)
553 35%
Pharmacy clerk or pharmacy cashier 291 18%
Other 58 4%
Pharmacy student … Tenure in Pharmacy: Distribution of 2015 Database Community Pharmacy Respondents
Tenure in Pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
January 01, 2019 - 2019 Community Pharmacy SOPS Database Report Executive Summary Infograpic
EXECUTIVE SUMMARY
2019 … COMMUNITY PHARMACY SURVEY
DATABASE REPORT
Community pharmacy staff perceptions of their organization's … patient safety culture:
Findings from the 2019 Community Pharmacy survey on Patient Safety Culture … /index.html
For more information on database information:
https://www.ahrq.gov/sops/databases/pharmacy … https://www.ahrq.gov/sops/databases/pharmacy/index.html
https://www.ahrq.gov/sops/databases/pharmacy/
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www.ahrq.gov/sites/default/files/2024-02/cohen2-report.pdf
January 01, 2024 - Scope: Community pharmacy organizations. … Pharmacy associates, staff pharmacists,
pharmacy managers, and pharmacy leadership within these pharmacies … Counseling Details by Pharmacy Characteristics
Pharmacy Regulations. … Staff participants included pharmacy
associates, staff pharmacists, pharmacy managers, and pharmacy … Bar coding: working toward error-free pharmacy. Pharmacy Times Sept 1, 2003.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Reige.pdf
March 01, 2004 - Navy
Pharmacy Refill Clinics
Valerie J. … McKenney12 each described pharmacy refill
clinics. … Pharmacy technicians are a valuable necessity to the pharmacy practice, and
are expected to process … Pharmacy refill clinics are part of our future. … Pharmacy refill clinic flow chart
Figure 3.
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www.ahrq.gov/prevention/curriculum/index.html
January 01, 2021 - Advancing Pharmacy Health Literacy Practices Through Quality Improvement
Advancing Pharmacy Health … Literacy Practices Through Quality Improvement: Curricular Modules for Faculty is a set of modules to help pharmacy … literacy quality improvement into courses, experiential education, and projects for Pharm.D. students and pharmacy
-
www.ahrq.gov/sites/default/files/2024-01/hartung-report.pdf
January 01, 2024 - Final Progress Report: RESPOND Pharmacy Education Toolkit: AHRQ Final Report
RESPOND Pharmacy Education … Each site had
three staff pharmacists and one pharmacy manager. … The patient is new to the pharmacy
b. … Choose the true statement(s) regarding effective pharmacy process:
a. … A nationwide pharmacy chain responds to
the opioid epidemic.