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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/psopswebinartrans.pdf
October 29, 2013 - Pharmacy Survey Webinar Transcript
Webinar
Using the AHRQ Pharmacy Survey
on Patient Safety Culture … – Program Manager, Aurora Pharmacy, Inc. … Dawn Amerman, Store Manager, Dexter Pharmacy/Village Pharmacy II, Dexter, MI
Presentation
Diane Cousins … The person is saying -- I’m a pharmacist in a hospital
pharmacy; should my pharmacy use this survey? … In the pharmacy we did pilot, we did ask whether the pharmacy was engaged in various other activities
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.pdf
June 02, 2025 - Community Pharmacy Survey on Patient Safety
SOPS
TM
Community Pharmacy Survey
Version: 1.0
Language … pharmacy
technicians, pharmacy clerks, etc. … Remember, “staff” means
everyone working in this pharmacy. … How long have you worked in this pharmacy?
a. … Pharmacy clerk or pharmacy cashier
d. Pharmacy student intern/extern
e.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.docx
June 02, 2025 - Community Pharmacy Survey on Patient Safety
SOPSTM Community Pharmacy Survey
Version: 1.0
Language … ► Staff means EVERYONE who works in this community pharmacy, including pharmacists, pharmacy technicians … , pharmacy clerks, etc … How long have you worked in this pharmacy?
|_|a. … Pharmacy clerk or pharmacy cashier
|_|d. Pharmacy student intern/extern
|_|e.
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www.ahrq.gov/sites/default/files/publications/files/pharmlit.pdf
October 01, 2007 - A Pharmacy Health Literacy Assessment Tool User's Guide
Is Our Pharmacy Meeting
Patients’ Needs? … Part II: Survey of
Pharmacy Staff
About the Pharmacy Staff Survey
Pharmacy staff members help … Ideally, all pharmacy staff, including
supervisors, pharmacists, pharmacy
technicians, and pharmacy administrators … of
pharmacy services. … pharmacy services.
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www.ahrq.gov/topics/provider-pharmacist.html
Topic: Provider: Pharmacist
List of AHRQ content related to pharmacists and other pharmacy providers … Advancing Pharmacy Health Literacy Practices Through Quality Improvement
AHRQ Research Inspires … Patients
Is Our Pharmacy Meeting Patients' Needs? … Pharmacy Health Literacy Assessment Tool User's Guide
SOPS Community Pharmacy Survey
Strategies … To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - Improve Pharmacy Workflow in 6 Steps
https://www.pbahealth.com/improve-pharmacy-workflow/
This web … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training
Program for Pharmacy … This feature in Pharmacy Times defines stress in the pharmacy and identifies
possible solutions for … Improve Pharmacy Workflow in 6 Steps
2. … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy
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www.ahrq.gov/sops/surveys/pharmacy/index.html
July 01, 2024 - SOPS Community Pharmacy Survey
AHRQ sponsored the development of the Surveys on Patient Safety … opinions about the culture of patient safety in their pharmacy. … Community Pharmacy Survey Survey Form Community Pharmacy Survey—English ( Word , 95 KB; PDF , 369 KB … Community Pharmacy Survey—Spanish Version ( Word , 83 KB; PDF , 98 KB). … Frequently Asked Questions About the SOPS Community Pharmacy Survey .
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www.ahrq.gov/sops/databases/pharmacy/submission.html
September 01, 2024 - Participating in the SOPS Community Pharmacy Survey Database
The SOPS ® Community Pharmacy Database … A community pharmacy can be an independent pharmacy, a chain pharmacy, grocery store or supermarket pharmacy … , mass merchandiser pharmacy, or neighborhood drug store pharmacy. … number and pharmacy characteristics, such as pharmacy type, number of locations, and number of prescriptions … Each pharmacy, including those from a system, is considered a separate pharmacy for submission purposes
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 02, 2025 - SOPS Community Pharmacy Survey Items and Composites
SOPSTM Community Pharmacy Survey Items and
Composites … This pharmacy is well organized.
A5. This pharmacy is free of clutter.
A7. … Staff get enough training from this pharmacy. … Staff in this pharmacy discuss mistakes.
B13. … How do you rate this pharmacy on patient safety?
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Pharmacy-Level-claims-2024.pdf
January 01, 2024 - SyH-DR Data Dictionary: Pharmacy-Level Variables
SyH-DR Data Dictionary: Pharmacy-Level Variables … Person
Identifier PERSON_ID X X X NUM 8 Masked
Person Weight PERSON_WGHT X X X NUM 8 Suppressed 1
Pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
July 01, 2018 - Community Pharmacy Survey on Patient Safety Culture: User's Guide
PHARMACY
SURVEY
ON PATIENT
SAFETY … with pharmacy staff, including pharmacists, pharmacy technicians, and
pharmacy clerks. … This group may include pharmacy clerks and cashiers, pharmacy technicians and aides,
pharmacy student … pharmacy
technicians, pharmacy clerks, etc. … Pharmacy clerk or pharmacy cashier
d. Pharmacy student intern/extern
e.
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www.ahrq.gov/patient-safety/settings/pharmacy/index.html
February 01, 2018 - AHRQ's Quality & Patient Safety Programs by Setting: Pharmacy
The Pharmacy Health Literacy Center … literacy tools and other resources from the Agency for Healthcare Research and Quality
The Community Pharmacy … Survey on Patient Safety Culture is designed specifically for community pharmacy staff and asks for … their opinions about the culture of patient safety in their pharmacy.
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www.ahrq.gov/sops/databases/pharmacy/index.html
August 01, 2025 - SOPS Community Pharmacy Database
AHRQ established the Surveys on Patient Safety Culture © (SOPS … © ) Community Pharmacy Database as a central repository for survey data from community pharmacies … AHRQ patient safety culture survey instrument and chose to submit their data to the AHRQ Community Pharmacy … Participation is free and open to all SOPS Community Pharmacy Survey users, provided the questionnaires … SOPS Community Pharmacy Survey Database Report Current Results 2019 Community Pharmacy SOPS Database
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www.ahrq.gov/topics/surveys-patient-safety-culture.html
November 09, 2016 - Community Pharmacy The Community Pharmacy Survey on Patient Safety Culture asks community pharmacy … staff for their opinions about the culture of patient safety in their pharmacy. … created a central repository for survey data from community pharmacies that administer the AHRQ community pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/amermanslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
Safety Survey
Dawn Amerman
Manager
Dexter … Pharmacy and Village Pharmacy II
Reasons for Taking the Survey
• Provided staff with an opportunity … decided to
leave
43
Changes to Come
• Workflow system
• Changing the overall layout of the pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
© Aurora Health Care, Inc. © Aurora Health … Pharmacy Survey on Patient Safety Culture
Jim Motz, R.Ph. … Specialty Pharmacy Program Manager
Aurora Pharmacy, Inc.
© Aurora Health Care, Inc. … Aurora Pharmacies Overview
• Integrated health system
• Regional pharmacy chain
based in Milwaukee … Experience with the Pharmacy Safety
Culture Pilot Study
•
•
•
2012 - an outpatient pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorra_closingslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
45
45
Questions?
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www.ahrq.gov/ncepcr/communities/pbrn/registry/pharmacy-innovation-network.html
August 05, 2024 - Pharmacy Innovation Network
Status:
Active
Registered Date:
August 5, 2024
PBRN … Acronym:
Pharmacy Innovation Network
PBRN Type:
Pharmacy Network (at least 75% are pharmacists … Pennsylvania
Network Founded:
2019
PBRN Mission Statement:
The mission of the Pharmacy … Innovation Network is to facilitate community-based pharmacy research that is meaningful to stakeholders … focus is on practice innovation and the provision of enhanced patient care services in the community pharmacy
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www.ahrq.gov/sops/events/webinars/pharmacy.html
February 01, 2019 - Webcast: Using the AHRQ Pharmacy SOPS
October 29, 2013
Summary
Speakers and Presentation … Slides
Recording
Transcript
Related Materials
Summary
The Community Pharmacy Survey on Patient … This webinar discussed the community pharmacy patient safety culture survey and how two organizations … Manager
Aurora Pharmacy, Inc., Elm Grove, WI
Pharmacy Survey on Patient Safety Culture (PDF, 858 … KB)
Dawn Amerman, Store Manager
Dexter Pharmacy/Village Pharmacy II, Dexter, MI
Safety Survey
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www.ahrq.gov/news/newsroom/case-studies/cquips0704.html
October 01, 2014 - AHRQ Patient Safety Culture Survey Used to Teach Pharmacy Students About Safety
Search All Impact … He plans to further incorporate the survey into other pharmacy CE classes he teaches. … Campbell's pharmacy students have embraced the concept of patient safety. … The School of Pharmacy was founded in 1986 and now admits over 100 new first-year pharmacy students each … rotations, in addition to a minimum of two years of pre-pharmacy classes.