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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/psopswebinartrans.pdf
October 29, 2013 - Pharmacy Survey Webinar Transcript
Webinar
Using the AHRQ Pharmacy Survey
on Patient Safety Culture … – Program Manager, Aurora Pharmacy, Inc. … Dawn Amerman, Store Manager, Dexter Pharmacy/Village Pharmacy II, Dexter, MI
Presentation
Diane Cousins … The person is saying -- I’m a pharmacist in a hospital
pharmacy; should my pharmacy use this survey? … In the pharmacy we did pilot, we did ask whether the pharmacy was engaged in various other activities
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.pdf
June 02, 2025 - Community Pharmacy Survey on Patient Safety
SOPS
TM
Community Pharmacy Survey
Version: 1.0
Language … pharmacy
technicians, pharmacy clerks, etc. … Remember, “staff” means
everyone working in this pharmacy. … How long have you worked in this pharmacy?
a. … Pharmacy clerk or pharmacy cashier
d. Pharmacy student intern/extern
e.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.docx
June 02, 2025 - Community Pharmacy Survey on Patient Safety
SOPSTM Community Pharmacy Survey
Version: 1.0
Language … ► Staff means EVERYONE who works in this community pharmacy, including pharmacists, pharmacy technicians … , pharmacy clerks, etc … How long have you worked in this pharmacy?
|_|a. … Pharmacy clerk or pharmacy cashier
|_|d. Pharmacy student intern/extern
|_|e.
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www.ahrq.gov/topics/provider-pharmacist.html
Topic: Provider: Pharmacist
List of AHRQ content related to pharmacists and other pharmacy providers … Advancing Pharmacy Health Literacy Practices Through Quality Improvement
AHRQ Research Inspires … Patients
Is Our Pharmacy Meeting Patients' Needs? … Pharmacy Health Literacy Assessment Tool User's Guide
SOPS Community Pharmacy Survey
Strategies … To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - Improve Pharmacy Workflow in 6 Steps
https://www.pbahealth.com/improve-pharmacy-workflow/
This web … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training
Program for Pharmacy … This feature in Pharmacy Times defines stress in the pharmacy and identifies
possible solutions for … Improve Pharmacy Workflow in 6 Steps
2. … Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy
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www.ahrq.gov/sops/databases/pharmacy/submission.html
September 01, 2024 - Participating in the SOPS Community Pharmacy Survey Database
The SOPS ® Community Pharmacy Database … A community pharmacy can be an independent pharmacy, a chain pharmacy, grocery store or supermarket pharmacy … , mass merchandiser pharmacy, or neighborhood drug store pharmacy. … number and pharmacy characteristics, such as pharmacy type, number of locations, and number of prescriptions … Each pharmacy, including those from a system, is considered a separate pharmacy for submission purposes
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 02, 2025 - SOPS Community Pharmacy Survey Items and Composites
SOPSTM Community Pharmacy Survey Items and
Composites … This pharmacy is well organized.
A5. This pharmacy is free of clutter.
A7. … Staff get enough training from this pharmacy. … Staff in this pharmacy discuss mistakes.
B13. … How do you rate this pharmacy on patient safety?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
July 01, 2018 - Community Pharmacy Survey on Patient Safety Culture: User's Guide
PHARMACY
SURVEY
ON PATIENT
SAFETY … with pharmacy staff, including pharmacists, pharmacy technicians, and
pharmacy clerks. … This group may include pharmacy clerks and cashiers, pharmacy technicians and aides,
pharmacy student … pharmacy
technicians, pharmacy clerks, etc. … Pharmacy clerk or pharmacy cashier
d. Pharmacy student intern/extern
e.
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Pharmacy-Level-claims-2024.pdf
January 01, 2024 - SyH-DR Data Dictionary: Pharmacy-Level Variables
SyH-DR Data Dictionary: Pharmacy-Level Variables … Person
Identifier PERSON_ID X X X NUM 8 Masked
Person Weight PERSON_WGHT X X X NUM 8 Suppressed 1
Pharmacy
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www.ahrq.gov/sops/events/webinars/pharmacy.html
February 01, 2019 - Webcast: Using the AHRQ Pharmacy SOPS
October 29, 2013
Summary
Speakers and Presentation … Slides
Recording
Transcript
Related Materials
Summary
The Community Pharmacy Survey on Patient … This webinar discussed the community pharmacy patient safety culture survey and how two organizations … Manager
Aurora Pharmacy, Inc., Elm Grove, WI
Pharmacy Survey on Patient Safety Culture (PDF, 858 … KB)
Dawn Amerman, Store Manager
Dexter Pharmacy/Village Pharmacy II, Dexter, MI
Safety Survey
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www.ahrq.gov/news/newsroom/case-studies/cquips0704.html
October 01, 2014 - AHRQ Patient Safety Culture Survey Used to Teach Pharmacy Students About Safety
Search All Impact … He plans to further incorporate the survey into other pharmacy CE classes he teaches. … Campbell's pharmacy students have embraced the concept of patient safety. … The School of Pharmacy was founded in 1986 and now admits over 100 new first-year pharmacy students each … rotations, in addition to a minimum of two years of pre-pharmacy classes.
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www.ahrq.gov/cpi/about/organization/nac/carter.html
February 01, 2025 - Executive Director/Secretary National Association of Boards of Pharmacy Lemrey “Al” Carter, M.S., Pharm.D … ., R.Ph., is executive director of the National Association of Boards of Pharmacy (NABP). … NABP’s mission is to assist the State boards of pharmacy in protecting the public health. … Carter oversaw day-to-day pharmacy operations and professional affairs in the community pharmacy setting … Carter graduated from Xavier University of Louisiana, College of Pharmacy, with a doctor of pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/amermanslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
Safety Survey
Dawn Amerman
Manager
Dexter … Pharmacy and Village Pharmacy II
Reasons for Taking the Survey
• Provided staff with an opportunity … decided to
leave
43
Changes to Come
• Workflow system
• Changing the overall layout of the pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
© Aurora Health Care, Inc. © Aurora Health … Pharmacy Survey on Patient Safety Culture
Jim Motz, R.Ph. … Specialty Pharmacy Program Manager
Aurora Pharmacy, Inc.
© Aurora Health Care, Inc. … Aurora Pharmacies Overview
• Integrated health system
• Regional pharmacy chain
based in Milwaukee … Experience with the Pharmacy Safety
Culture Pilot Study
•
•
•
2012 - an outpatient pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorra_closingslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
45
45
Questions?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-spanish.docx
June 02, 2025 - Cuestionario sobre la seguridad de los pacientes en las farmacias en su comunidad
[Barcode]
Cuestionario sobre la seguridad
de los pacientes en las farmacias en su comunidad
Este cuestionario le pregunta sus opiniones acerca de la seguridad de los pacientes en esta farmacia. Toma unos 15 minutos com…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-spanish.pdf
June 02, 2025 - Cuestionario sobre la seguridad de los pacientes en las farmacias en su comunidad
Cuestionario sobre la seguridad
de los pacientes en las farmacias en su comunidad
Este cuestionario le pregunta sus opiniones acerca de la seguridad de los pacientes en esta farmacia. Toma unos 15
minutos completar este cuestion…
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www.ahrq.gov/ncepcr/communities/pbrn/registry/pharmacy-innovation-network.html
August 05, 2024 - Pharmacy Innovation Network
Status:
Active
Registered Date:
August 5, 2024
PBRN … Acronym:
Pharmacy Innovation Network
PBRN Type:
Pharmacy Network (at least 75% are pharmacists … Pennsylvania
Network Founded:
2019
PBRN Mission Statement:
The mission of the Pharmacy … Innovation Network is to facilitate community-based pharmacy research that is meaningful to stakeholders … focus is on practice innovation and the provision of enhanced patient care services in the community pharmacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorraslides.pdf
January 01, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
9
9
Development of the
AHRQ Pharmacy … Compliance with pharmacy procedures
13. … SOPS.
13
13
Pharmacy Pilot Test
Pharmacy Type Number Percent
Mass merchant/discount retailer … Survey Development Process
Pharmacy SOPS Patient Safety Culture Dimensions
Pharmacy Pilot Test … Pharmacy Characteristics
Staff Characteristics
Psychometric Analysis
Pharmacy SOPS Strengths &
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www.ahrq.gov/sites/default/files/2024-02/green-report.pdf
January 01, 2024 - adopted a
pharmacy naloxone standing order. … , as was AllCare Pharmacy, a large independent pharmacy in Worcester, MA. … In this way, the pharmacy naloxone experience is
more consistent with pharmacy-based studies of nonprescription … Beliefs associated
with pharmacy-based naloxone: A qualitative study of pharmacy-based naloxone purchasers … of naloxone in the pharmacy.