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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/pharmacy.html
February 01, 2019 - This webinar discussed the community pharmacy patient safety culture survey and how two organizations … Note: Since this webinar was held, the survey's name has been changed to Community Pharmacy Survey on … Manager
Aurora Pharmacy, Inc., Elm Grove, WI Pharmacy Survey on Patient Safety Culture (PDF, 858 KB … )
Dawn Amerman, Store Manager
Dexter Pharmacy/Village Pharmacy II, Dexter, MI Safety Survey … Survey on Patient Safety Culture Web site
Resources here include the Pharmacy Survey, Survey Composites
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-1txt.html
September 01, 2020 - Chart (Text Description)
Previous Page Next Page
Table of Contents
Is Our Pharmacy … Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … Assessment Tour of the Pharmacy," there are three steps listed vertically. … Pharmacy Staff Survey," the same three steps are listed. … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-1txt.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/part4.html
September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … How can the pharmacy improve in the areas in which it is weakest? … What do you want to happen in response to the pharmacy assessment? … Does the pharmacy leadership respond to written reports? … Layout of the pharmacy is confusing and difficult to navigate.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/train2.html
September 01, 2020 - Staff and Patients: Training Program for Pharmacy Staff
Overview of the Training Program … Suggested Audience
This program is intended for pharmacy staff members who regularly interact with … This includes both pharmacists and pharmacy technicians. … Other pharmacy staff members who interact with patients may also benefit from this training. … Slide 2: Training Curriculum for Pharmacy Staff
Select for text description for slide 2 .
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/train3.html
September 01, 2020 - Staff and Patients: Training Program for Pharmacy Staff
Curriculum Guide (continued)
Previous … Page
Table of Contents
Strategies To Improve Communication Between Pharmacy Staff and Patients … : Training Program for Pharmacy Staff
Overview of the Training Program
Curriculum Guide (continued … How might you counsel patients differently when you get back to your pharmacy? … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/train3.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/PharmSOPSform.doc
June 09, 2016 - Community Pharmacy Survey on Patient Safety
[Barcode]
SOPSTM Community Pharmacy Survey
Version: … who works in this community pharmacy, including pharmacists, pharmacy technicians, pharmacy clerks, etc … Remember, “staff” means everyone working in this pharmacy. … Pharmacy clerk or pharmacy cashier
FORMCHECKBOX
d. … Pharmacy student intern/extern
FORMCHECKBOX
e.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/PharmSOPSform.pdf
June 06, 2018 - Community Pharmacy Survey on Patient Safety
SOPS
TM
Community Pharmacy Survey
Version: 1.0
Language … pharmacy
technicians, pharmacy clerks, etc. … Remember, “staff” means
everyone working in this pharmacy. … How long have you worked in this pharmacy?
a. … Pharmacy clerk or pharmacy cashier
d. Pharmacy student intern/extern
e.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-2.html
September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … The pharmacy is doing this well. … The pharmacy logo illustrates the service that the pharmacy provides in the community (e.g., graphic … the entrance to the pharmacy. … The pharmacy is doing this well.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Slide 2
Training Curriculum for Pharmacy Staff
This curriculum was developed and used by the PILL … Study, which stands for Pharmacy Intervention for Limited Literacy. … Davis, et al. 2006)
Slide 14
Misinterpretation of Warning Labels
This slide includes 7 common pharmacy … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
September 01, 2020 - Processes to Improve Outcomes
Pharmacy Health Literacy Assessment Tool User's Guide . … assessment tool describes how to capture the perspectives of three critical audiences: objective auditors, pharmacy … Strategies To Improve Communication Between Staff and Patients: Training Program for Pharmacy Staff . … A training curriculum for pharmacy staff members who regularly interact with patients. … https://www.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/instructions.html
September 01, 2020 - While every effort was made to ensure accuracy and reliability of these translations, each pharmacy and … https://www.ahrq.gov/health-literacy/improve/pharmacy/instructions.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-1.html
September 01, 2020 - Chart
Previous Page Next Page
Table of Contents
Is Our Pharmacy Meeting Patients' … Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … Part III: Pharmacy Patient Focus Groups
Part IV: Using Assessment Results
Appendix 1: Conducting … Staff
Appendix 4: Samples Tables and Analyses for Pharmacy Staff Survey
Appendix 5: Health Literacy … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-1.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-5.html
September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … Today you will be asked to answer some questions about the ( pharmacy name ) pharmacy and about your … to find their way around the pharmacy area. … We are here today to learn about your opinions and thoughts about the ( pharmacy name ) pharmacy. … to find ( pharmacy name or name of hospital or clinic in which pharmacy is located )?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html
November 01, 2019 - Pharmacy Health Literacy Assessment Tool User's Guide
Appendix 6: Sample Outline for Report of Focus … Group Results
Previous Page
Table of Contents
Is Our Pharmacy Meeting Patients' … Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … Staff," "Layout of the Pharmacy"). … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-PUF-Summary-Statistics-Medicare-Pharmacy-Weighted.pdf
September 26, 2023 - Weighted Summary Statistics: PUF Medicare Pharmacy File (Version 2)
15:39 Tuesday, September 26, 2023 … 1
Weighted Summary Statistics: PUF Medicare Pharmacy File
Variable Variable Label
Count of
Non-missing … PHMCY_CLM_NUM Pharmacy Claim Number 92,115,454 0 1,406,031,094 . … Weighted Frequency Tables: PUF Medicare Pharmacy File
15:39 Tuesday, September 26, 2023 2
Fill Date … File
Level of Missingness: PUF Medicare Pharmacy File
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - SOPS Community Pharmacy Survey Items and Composites
SOPSTM Community Pharmacy Survey Items and
Composites … This pharmacy is well organized.
A5. This pharmacy is free of clutter.
A7. … Staff get enough training from this pharmacy. … Staff in this pharmacy discuss mistakes.
B13. … How do you rate this pharmacy on patient safety?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html
October 01, 2022 - https://www.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report
Community Pharmacy Survey … This pharmacy is well organized. (A1) 90% 86% 75%
2. This pharmacy is free of clutter. … Pharmacist
Pharmacy
Technician
Pharmacy
Clerk/Cashier
Pharmacy Student
Intern/Extern
# Community … Pharmacist
Pharmacy
Technician
Pharmacy
Clerk/Cashier
Pharmacy Student
Intern/Extern
# Community … Pharmacist
Pharmacy
Technician
Pharmacy
Clerk/Cashier
Pharmacy Student
Intern/Extern
# Community
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti-rev091721.pdf
January 01, 2019 - Physical Space and Environment The pharmacy is well organized and free of clutter; the pharmacy
layout … Distribution of 2019 Database Community Pharmacies by Pharmacy Characteristics
Community Pharmacy Type … )
753 35%
Pharmacy clerk or pharmacy cashier 292 14%
Other 77 4%
Pharmacy student intern/extern … occur in this pharmacy, staff discuss
them(B13) 86
In this pharmacy, we talk about ways to prevent … (C3R) 74
This pharmacy is good at preventing mistakes (CG)
86
The way we do things in this pharmacy
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
January 01, 2019 - 2019 Community Pharmacy SOPS Database Report Executive Summary Infograpic
EXECUTIVE SUMMARY
2019 … COMMUNITY PHARMACY SURVEY
DATABASE REPORT
Community pharmacy staff perceptions of their organization's … patient safety culture:
Findings from the 2019 Community Pharmacy survey on Patient Safety Culture … /index.html
For more information on database information:
https://www.ahrq.gov/sops/databases/pharmacy … https://www.ahrq.gov/sops/databases/pharmacy/index.html
https://www.ahrq.gov/sops/databases/pharmacy/