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  1. www.ahrq.gov/sites/default/files/2024-01/fernandez-report.pdf
    January 01, 2024 - Results: A total of 44 team leaders were recruited and randomized to in-person (n=14), web- based training … The project succeeded in developing an in-person and easily disseminated, evidence-based leadership … Team leaders were randomized to one of three conditions (control, web-based training, and in-person … In-person Training Condition: Participants randomized to the in-person training arm of the study received … This method was chosen as it was compatible with both in-person and web-based training.
  2. Getting Ready (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/getting_ready.pdf
    May 01, 2017 - � Support person: Arrange to have someone, such as a family member or a trusted friend, go with … This person will need to talk with the doctor after your surgery. … Your support person may be able to do this. … All members of your care team—including your support person or family members—should clean their hands … � Talking with your surgeon or nurse: Before you leave the recovery area, you and your support person
  3. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
    June 01, 2018 - Chartbook on Person- and Family-Centered Care Communication Measures: Home Health Care Previous … Page Next Page Table of Contents Chartbook on Person- and Family-Centered Care Acknowledgments … Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care
  4. www.ahrq.gov/ncepcr/research/disseminating-evidence/index.html
    April 01, 2025 - Person-centered Healthcare: Gathering Stakeholder Input on Evidence and Implementation : This project … helped identify high-priority clinical preventive services, explored new ways to deliver equitable, person-centered
  5. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-slides.html
    March 01, 2017 - Slide 5: What Does Person-Centered Care Look Like? … Person-Centered Care in Assisted Living: An Informational Guide. … Slide 6: Comparing Traditional Care to Person-Centered Care 1 Traditional Care Person-Centered … Feeling valued in person-centered care organizations. 1. … Person-Centered Care in Assisted Living: An Informational Guide.
  6. www.ahrq.gov/cahps/surveys-guidance/cg/index.html
    March 01, 2025 - Clinician & Group Visit Survey 4.0 (beta)—asks about experiences at the most recent visit whether in-person … Clinician & Group Survey 3.1—asks about experiences in the last 6 months; updated to reference in-person … care is delivered and received at the same time, regardless of whether the interaction occurred in person … Version 3.1 The 3.1 version of the survey updates the 3.0 version to prompt respondents to consider in-person … The Clinician & Group Survey asks about "this provider," defined as the person named in the first survey
  7. www.ahrq.gov/takeheart/training/expanding-cardiac-rehab-capacity/index.html
    April 01, 2023 - Staffing Challenges in Today’s Cardiac Rehabilitation Programs Operational Adjustments While Resuming In-Person … Today's Cardiac Rehabilitation Programs (PDF, 276 KB) Operational Adjustments While Resuming In-Person … https://www.youtube-nocookie.com/embed/m2qT6T__Ft8 Video: Operational Adjustments While Resuming In-Person … Rehabilitation Programs (1:04:22) Slides:  Affinity Group: Operational Adjustments while Resuming In-Person … Rehabilitation Programs (PDF, 766 KB) Event Summary:   Operational Adjustments While Resuming In-Person
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - developed this version to support users in asking about all synchronous visits, including interactions in person … Visits with a health care provider can be in person, by phone, or by video. … How long has it been since your most recent in-person, phone, or video visit with this provider? … Was your most recent visit with this provider in person? … How did that person help you?
  9. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - When the furnace repair person shows up with dirty hands, no one is surprised. … Letting the person tell their story and describe the impact of the failure is essential. … Involve the person in helping to solve the problem. … Research on service recovery indicates that the only effective solution when a person feels like they … Some complaints arise from experiences with a specific person in the service process, which reflects
  10. www.ahrq.gov/teamstepps-program/curriculum/communication/teach/index.html
    December 01, 2023 - While in-person trainings have been the norm, virtual trainings using an online platform are now common … The video simulation training units can be used effectively in both in-person and virtual, web-based … A mix of in-person and virtual trainees may reinforce the message that virtual teams are equals to onsite
  11. www.ahrq.gov/teamstepps-program/curriculum/communication/teach/two-day.html
    December 01, 2023 - that the goal is to convey an assigned message as accurately and quickly as possible from the first person … to the last and that the first round will be sharing the messages verbally from one person to the next … Explain that they’re allowed to repeat the message only once when sharing it with the next person. … Give time for each person to have the phone number or email address of the person they will send the … Examples: showing up at the wrong place or time to a party, or confusing which person a friend told you
  12. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-exercise-instructions.pdf
    June 02, 2025 - TeamSTEPPS Exercise Instructions 3 One person in each group will need to have access to these building … Step Three: Prepare the Group Spaces • If the training is being conducted in person, each group will … For example, the Facilitator can also be the Assembler if they are the person with the building blocks … Assign one person to each of five roles: • A person with access to the building blocks and in the location … • The Checker: This person can only speak after each building block has been placed and can only
  13. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - into their EHR systems to ensure they are complete, well documented, and accessible for review by the person … While e-handoffs have potential benefits, particularly in virtual care or in settings where the person … of responsibility and accountability: When handing off, it is your responsibility to know that the person … communication of information: You must use appropriate communication channels and cannot assume that the person
  14. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
    December 01, 2021 - If a person did not have any coverage in any month, the person was classified as “Uninsured all year … If a person did not have Medicaid in any month but had other insurance in at least one month, the person … “Medicaid/CHIP with other” included persons who also had other types of insurance. … Persons with “Only Medicaid/CHIP” were further grouped into “full year” or “part year.” … Person-level insurance status.
  15. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-antepart-hemorrhage.html
    July 01, 2023 - should be able to do the following: Demonstrate effective communication with the patient and support person … The actor playing the support person should be briefed on his or her disposition and how to interact … Clinical Context The facilitator provides the clinical context to person in the role of nurse. … Provider speaks to patient and support person or delegates to another team member to inform and answer … Provider speaks to patient and support person or delegates to another team member to inform and answer
  16. www.ahrq.gov/news/blog/ahrqviews/ahrq-launches-pcor-strategy.html
    July 01, 2023 - high-impact initiatives to move local healthcare systems closer to providing more equitable, whole-person … providers must be prioritized and extended to co-creating new and meaningful ways to achieve whole-person … healthcare professionals to build regional, collaborative healthcare workforce communities to further person-centered … our deliberative process and are designed to guide the Agency’s goal of advancing equitable, whole-person
  17. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
    December 01, 2023 - person was classified as “Any Medicaid/CHIP.” … If a person did not have any health insurance coverage in any month, the person was classified as “Uninsured … If a person did not have Medicaid in any month but had other insurance in at least one month, the person … • Person-level insurance status. … the overall person-level weight was used.
  18. www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/key-strategies.html
    October 01, 2024 - Decolonize Patients Decontaminate the Environment Prevent Person-Based Transmission Prevent Device … Prevent Person-based Transmission Healthcare personnel can inadvertently pick up MRSA from a patient … Preventing person-based transmission is hugely important to reducing HAIs and MDROs, including MRSA.
  19. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-final-es.pdf
    September 01, 2019 - improved overall from 2000 through 2016-2017, but the pace of improvement varied by priority area:  Person-Centered … Care: Almost 70% of person-centered care measures were improving overall … Quality measures are grouped by priority areas, including person-centered care, patient safety, healthy … Hawaiians/Pacific Islanders Hispanics Quality and Quality Disparities Trends in Quality Trends in Person-Centered … Care Importance of Person-Centered Care Morbidity and Mortality Cost Findings on Person-Centered
  20. www.ahrq.gov/ncepcr/reports/2024-annual-report/recent-grants-health-equity.html
    May 01, 2024 - Resources Practice and Quality Improvement Healthcare Systems and Infrastructure Digital Healthcare Person-Centered … Patient-Centered Medical Homes P8: Do Telemedicine Visits Provide Similar Quality and Safety as In-Person … of the 21st Century, called for making health care equitable in addition to being safe, effective, person-centered … Quality Improvement (4), Digital Healthcare (3), Behavioral Health and Substance Use Disorders (3), Person-Centered

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