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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Connelly.pdf
January 01, 2003 - On-line Patient Safety Climate Survey: Tool Development and Lessons Learned
415
On-line Patient Safety Climate Survey:
Tool Development and Lessons Learned
Lynne M. Connelly, Judy L. Powers
Abstract
Objective: A key tenet of patient safety programs is the elimination of the
“culture of blame.” The On-line P…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Conlon_50.pdf
May 06, 2008 - Using an Anonymous Web-Based Incident Reporting Tool to Embed the Principles of a High-Reliability Organization
Using an Anonymous Web-Based
Incident Reporting Tool to Embed the
Principles of a High-Reliability Organization
Paul Conlon, PharmD, JD; Rebecca Havlisch, RN, JD; Narendra Kini, MD, MSHA;
Christine P…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-erepguide.pdf
February 10, 2014 - The numerator is the sum of meal intake percentages
(includes breakfast, lunch, and dinner) for
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - I will point out the column percentages of family seen.
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www.ahrq.gov/sites/default/files/publications/files/crctoolkit.pdf
December 01, 2010 - Toolkit for the System Approach to Tracking and Increasing Screening for Public Health Improvement of Colorectal Cancer Intervention
Toolkit for the System Approach to Tracking and Increasing
Screening for Public Health Improvement of Colorectal
Cancer Intervention
These materials enable implementation of the …
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/crctoolkit/crctoolkit.pdf
December 01, 2010 - Toolkit for the System Approach to Tracking and Increasing Screening for Public Health Improvement of Colorectal Cancer Intervention
Toolkit for the System Approach to Tracking and Increasing
Screening for Public Health Improvement of Colorectal
Cancer Intervention
These materials enable implementation of the …
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www.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - Displaying the Data in a Health Care Quality Report
Graphs and tables remain the most efficient and practical way to convey a large amount of information, especially comparative information and numbers. Visual presentations are powerful tools for concisely making points that are hard to put into words.
Howe…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-slides.pptx
January 01, 2017 - Presentation: Program Overview
Assess Patient Safety Culture Using the
Hospital Survey on Patient Safety
AHRQ Safety Program for Mechanically Ventilated Patients
AHRQ Pub. No. 16(17)-0018-30-EF
January 2017
Using HSOPS ‹#›
AHRQ Safety Program for Mechanically Ventilated Patients
1
Learning Objectives
After t…
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www.ahrq.gov/policymakers/chipra/measure_retirement/measure_retirementapd.html
July 01, 2018 - Background Report on 2013 Retirement of Measures from the Child Core Set
Appendix D.
Previous Page Next Page
Table of Contents
Background Report on 2013 Retirement of Measures from the Child Core Set
Abstract
Background
Methods
Results
Conclusions
References
Appendix A.
Appendix B.…
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/stewardship-facilitator-guide.docx
June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use
1
Sustaining Your Antibiotic Stewardship Program
Long-Term Care
Slide Title and Commentary
Slide Number and Slide
Sustaining Your Antibiotic Stewardship Program
Long-Term Care
SAY:
Welcome to this presentation, titled “Sustaining Your Antibiotic Stewardship Prog…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8b.html
October 01, 2014 - Designing and Implementing Medicaid Disease and Care Management Programs
Section 8: The Care Management Evidence Base (continued)
Previous Page Next Page
Table of Contents
Designing and Implementing Medicaid Disease and Care Management Programs
Introduction
Section 1: Planning a Care Management …
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www.ahrq.gov/hai/tools/mvp/modules/technical/early-mobility-icu-fac-guide.html
February 01, 2017 - Early Mobility in the Intensive Care Unit: Facilitator Guide
AHRQ Safety Program for Mechanically Ventilated Patients
Slide 1: Early Mobility in the Intensive Care Unit
Say:
In this slide set, we will look at the benefits, safety, feasibility, and sustainability of early mobility. Many hospitals and int…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/technical/measuredesc-dailyearlymobility-facguide.docx
January 01, 2017 - Facilitator Guide: Build Your SSI Prevention Bundle
Slide Title and Commentary
Slide Number and Slide
Title Slide
Measure Descriptions for Daily Early Mobility
SAY:
In this module, you will learn about the data measures you will use to evaluate early mobility process and outcome measures in your unit.
Slide 1
…
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
June 01, 2014 - Care Coordination Measures Atlas Update
Chapter 6. Measure Maps and Profiles (continued, 19)
Previous Page Next Page
Table of Contents
Care Coordination Measures Atlas Update
Chapter 1: Background
Chapter 2. What is Care Coordination?
Chapter 3. Care Coordination Measurement Framework
Chapte…
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www.ahrq.gov/research/findings/final-reports/stpra/stpraaparef.html
September 01, 2018 - Proactive Risk Assessment of Surgical Site Infection in Ambulatory Surgery Centers
Appendix A. References
Previous Page Next Page
Table of Contents
Proactive Risk Assessment of Surgical Site Infection in Ambulatory Surgery Centers
Executive Summary
Chapter 1. Introduction
Chapter 2. ST-PRA Dev…
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www.ahrq.gov/research/findings/final-reports/ptmgmt/design.html
July 01, 2018 - Patient Self-Management Support Programs: An Evaluation
Design Options for a Self-Management Support Program
Previous Page Next Page
Table of Contents
Patient Self-Management Support Programs: An Evaluation
Acknowledgments
Introduction and Purpose
Summary
Background
Methodology
Design Op…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Strategy 6P: Service Recovery Programs
Contents
6.P.1. The Problem
6.P.2. The Intervention
6.P.3. Implementing This Intervention
6.P.4. The Impact of Service Recovery Programs
References
Download Strategy 6P:
Service Recovery Programs
(PDF, 748 KB)
6.P.1. The Problem
No ma…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon
Case Study
1
Improving Customer Service at Health Share of Oregon
Introduction
There are many ways to evaluate the delivery of
customer service in a health plan. Chief among
these strategies is the assessment of enrollees’
experiences with cust…
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www.ahrq.gov/ncepcr/tools/obesity/obpcp3.html
May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Chapter 3: Getting Patients Excited About Crossing the Bridge
Previous Page Next Page
Table of Contents
Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Acknowledgements
Support
…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/handouts.html
September 01, 2017 - AHRQ’s Safety Program for Nursing Homes: On-Time Preventable Hospital and Emergency Department Visits
Facilitator Training—Handouts: Preventable Hospital and ED Visits Implementation
Implementation of Preventable Hospital and ED Visits Reports
Self-Assessment Scripted Exercise
Menu of Implementation…