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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pptx
    June 02, 2025 - enter the room: Ask people to sign in, provide contact information, and fill out and put on a name … Open the session by welcoming people. … They give us insight from people who have “been there.” … [Give people time to review the checklist and ask if there are any items about which people have concerns … Don’t be afraid to ask people to explain what they mean. Share your views.
  2. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - Image: A gorup of people with a resident in a wheelchair Slide 12: Resident and Family Engagement … Image: A group of people with a resident in a wheelchair. … Image: Two people shaking hands. … Image: 2 people trying to push together 2 puzzle pieces that don't fit together. … Image: Group of people sitting around a table Slide 21: Why Do We Do This Work?
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - People could peg their performance for their area based on the entire hospital. … We want to give people targets that are ambitious, but doable. … That allows people to get very cynical. … Once you share data, already people are paying attention to that. … Even people who came sort of reluctantly all found it extremely helpful.
  4. www.ahrq.gov/sites/default/files/2024-07/kukafka-report.pdf
    January 01, 2024 - Unfortunately, many people cannot understand or manipulate probabilities when they are presented as … numbers, and people with poor numeracy have difficulty drawing emotional conclusions about quantitative … Carefully designed interactive graphics might be particularly effective for people with low numeracy … Interactive communication and exploration can help people build more sophisticated understandings of … Sometimes, the goal is to persuade people to avoid hazards and adopt health lifestyles.
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/unc-webcast-transcript.pdf
    January 01, 2020 - It is important to note that the number of people that took the survey increased over time from 20 people … And then finally many people lead by example. Thank you. … And these are difficult submissions for a lot of people. … People that would put a report and don't hear anything for a while. … People utilize it.
  6. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
    June 02, 2025 - Immerse people in information about the change. … Discuss ways to solve the problems people identify with the change. … Tell people what you know―and what you don’t know. … Bring people together toward the vision. Acknowledge what people have left behind. … Sometimes the only way to change culture is to change key people.
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - Make sure you understand what other people are saying. … This gives people a chance to clarify their points if needed. … What things did people say or do that were helpful? … What things did people say or do that were not helpful? … This includes people of all cultures and backgrounds.
  8. www.ahrq.gov/sites/default/files/2024-03/lambert3-report.pdf
    January 01, 2024 - Lay people, as expected, had the lowest familiarity. … Lay people. … Clockwise from top left: Pharmacists, physicians, lay people, nurses. … Clockwise from top left: pharmacists, physicians, lay people, nurses. … pharmacists, nurses, and lay people.
  9. www.ahrq.gov/ncepcr/tools/self-mgmt/why-script.html
    February 01, 2016 - I was impressed when I came here with the burden that CF presents to people and their families and I … do believe that that's why self management support is critical because we need to help people navigate … People think it's going to take more time to practice self management and the reality is that it takes … People are happy I think. And I feel happy after the day is done.
  10. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/tab12.html
    February 01, 2023 - HCBS population for outcome indicators excludes: individuals under age 18; people with only institutional … use in a given quarter; people on managed care plans; and people in the States of Arizona, Maine, Washington
  11. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/131-what-are-the-4-es-one-pager.docx
    May 24, 2024 - . · Getting people to actively contribute helps to gain their buy-in for the intervention. … Learn from mistakes. · The guiding principle of execution is to make it easy for people to make the right … data and findings broadly and openly, and in a timely manner. · Communication and transparency keep people
  12. www.ahrq.gov/talkingquality/resources/writing/tip4.html
    May 01, 2015 - Some people do not use reports on quality because they do not accept the basic premises that quality … Effective educational materials often rely on stories to motivate people and help them understand complex … It can help to include phrases that acknowledge their perspective, such as: “Many people think that
  13. www.ahrq.gov/talkingquality/explain/share-info/highlight.html
    September 01, 2019 - Protections for Seniors Because older people and those with long-term disabilities use a great deal … of healthcare, it is especially important to explain how people with Medicare can protect their interests … The goal is to demystify the process so people feel comfortable going forward.
  14. www.ahrq.gov/data/infographics/index.html
    July 01, 2025 - Hospitalizations for Diabetes Drugs to Treat COVID Most Prevalent Conditions Requiring Hospitalization People … Related to Flu and Flu-like Illnesses, by Age Group Reduced Median Annual Spending for Retail Drugs by People … Emergency Department Visits, 2017 Receiving Courtesy and Respect From Home Health Providers, by Race, 2017 People … Who Spent the Least for Healthcare in 2017 People Who Spent the Most for Healthcare in 2017 Causes of
  15. www.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
    April 01, 2013 - The nurses are the people that are doing the work. … So we instead moved the meeting to a small report room which gets very crowded when we have 30 people … So people begin to feel comfortable saying, “Yeah, they do want to hear it.” … lot that we’re doing where we just can’t get people off the unit for long periods of time. … And so we might have 10 or 15 people huddled around that huddle board.
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
    June 02, 2025 - So most importantly was this notion of let’s help people understand two key aspects of the health plan … That it’s important to understand that people who are having these experiences of paying claims and … I would also say that this is an easy one in the sense that this is a topic that matters to people when … our wallets for a lot of people. … So for people to be alert to the alternatives to incurring those sizeable out-of-pocket costs is another
  17. www.ahrq.gov/news/newsroom/case-studies/202301.html
    October 01, 2024 - People diagnosed with diabetes quickly learn to pay attention to their A1C levels. … For most people, a good A1C reading is below seven. … However, that may be too low for many older people with diabetes because they risk developing hypoglycemia
  18. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/128-what-are-4es-one-pager.docx
    April 01, 2025 - . · Getting people to actively contribute helps to gain their buy-in for the intervention. … Make it easy for people to make the right decision by adhering to the principles of safe design:1-6 1 … data and findings broadly and openly, and in a timely manner. · Communication and transparency keep people
  19. www.ahrq.gov/funding/grantee-profiles/grtprofile-grigoryan.html
    November 01, 2024 - high cost of doctor visits, and lack of transportation for medical appointments were primary reasons people … The  study found that educating people on the appropriate use of antibiotics shows promise to decrease … During testing of the educational materials, the research team found that people liked information on
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-engaging-clinicians-transcript.doc
    May 14, 2013 - There are many different types of people who can do this. … People know that I'm very passionate about patient care. … And it's based on who these people are and the type of reputations they've developed. … , and we're currently helping people in the European Union do a similar type of study there. … People can decide what "well-functioning" means.

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