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Showing results for "patient experience".
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321. Creating an Improvement Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
     January 01, 2011 - Our first podcast looked at the value of improving patient experience. … Having a positive organizational culture is important not just for patient experience but for all areas … who we could talk to about building the patient experience. … So we’re almost getting all fours and fives when patients rate us on our patient experience, but because … And a week before, we’re given every negative patient satisfaction comment and we call those patients

322. Second victim experiences of health care learners and the influence of the training environment on postevent adaptation. | PSNet
     psnet.ahrq.gov/issue/second-victim-experiences-health-care-learners-and-influence-training-environment-postevent
     January 31, 2024 - Data demonstrated that blame and lack of support after patient safety incidents were still present at … victim experiences and support needs of OB/GYN and pediatric healthcare professionals after adverse patient … interventions to address burnout in hospital practice: factors associated with turnover, outcomes, and patient … initiative August 14, 2024 Annual Perspective Ensuring Patient … March 6, 2024 Interventions to support nurses as second victims of patient safety incidents

323. Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
     March 01, 2015 - , patients discharged to hospice, patients discharged to skilled nursing facilities, patients who are … that patient- and family-centered care, as measured by patient experience surveys, is important in improving … , as measured by patient experience surveys, is associated with lower readmission and mortality rates … Caveats ● Assessments of patient experience can only address aspects of care for which parents are … Hospital survey shows improvements in patient experience.

324. Using Data for Measuring Clinical Quality: Provider Attitudes and Experience (pdf file)
     digital.ahrq.gov/sites/default/files/docs/survey/measuring-clinical-quality-provider.pdf
     June 16, 2021 - Examples of challenges or value: o Data access o Reporting o Difficult to treat patient population o … Examples of measurement impact: practice workflow how you interact with patients staff responsibility … for patient follow-up 4. … Do you think that patient attribution is adequate (i.e., the patients for whom you are measured are actually … your patients)?

325. The CAHPS Ambulatory Care Improvement Guide: Open Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
     March 01, 2017 - Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.C. … Experience with Ambulatory Care 6.C. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … Experience with Ambulatory Care 6.C. … Experience with Ambulatory Care 6.C.

326. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
     October 08, 2013 - providing over 1.5 million ambulatory visits per year • Network of more than 60 locations • Patient … Experience Data 2006 CG-CAHPS 12-Month Survey to measure patient experience • Organization … seeking ways to improve patient experience • Physicians expressing interest in ways to increase … Dean Listens Survey on Helpfulness • Dean Listens Survey to learn more about our patients level of … • 1,917 patients surveyed • 1,033 patients responded Survey Results Main Themes • Consistent

327. A-1. CCRM Measurement framework | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-1.html
     October 01, 2013 - Measure 13: Clinician discussion of treatment plan with patients or family caregivers (ASCP Physician … Measure 14: Patients referred to a community health educator referral liaison (CHERL) A-18. … Measure 18: Rate of patients that were ready to improve a targeted behavior A-22. … experience Cost/efficiency Delivery of service Patient- centeredness Clinician experience … Community resource experience Cost/efficiency Patient experience Cost/efficiency Delivery

328. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/45333/psn-pdf
     September 21, 2016 - Association of inpatient hospital experience with patient safety indicators: a cross-sectional, Canadian … Association of inpatient hospital experience with patient safety indicators: a cross-sectional, Canadian … https://psnet.ahrq.gov/issue/association-inpatient-hospital-experience-patient-safety-indicators-cross … Investigators analyzed the relationship between patient experience scores and patient safety indicators … The authors concluded that patient experience ratings are an important indicator of health care quality

329. Sorondo, Barbara | Digital Healthcare Research
     digital.ahrq.gov/principal-investigator/sorondo-barbara
     January 01, 2023 - Sorondo, Barbara Patient portal as a tool for enhancing patient experience … Patient portal as a tool for enhancing patient experience and improving quality of care in primary care … and user experience. … Using a patient portal to transmit patient reported health information into the electronic record: workflow … implications and user experience.

330. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - In our earlier podcasts in this series, we talked about why improving patient experience is so important … Today we’re going to dive right into strategies that can be used to improve the patient experience. … I would like to describe to you an evidence-based breakthrough approach to enhancing the patient experience … But if you’re very present to the patient when you stop in, it’s going to feel like a personal experience … Now since there are so many non-verbal behaviors that have an impact on the patient experience, how

331. Evaluation of a second victim peer support program on perceptions of second victim experiences and supportive resources in pediatric clinical specialties using the second victim experience and support tool (SVEST). | PSNet
     psnet.ahrq.gov/issue/evaluation-second-victim-peer-support-program-perceptions-second-victim-experiences-and
     December 23, 2020 - victim experiences and supportive resources in pediatric clinical specialties using the second victim experience … victim experiences and support needs of OB/GYN and pediatric healthcare professionals after adverse patient … January 17, 2024 Validation of the second victim experience and support tool-revised … victim experiences and support needs of OB/GYN and pediatric healthcare professionals after adverse patient … Assessing the perceived level of institutional support for the second victim after a patient

332. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/41983/psn-pdf
     January 16, 2013 - A systematic review of evidence on the links between patient experience and clinical safety and effectiveness … https://psnet.ahrq.gov/issue/systematic-review-evidence-links-between-patient-experience-and-clinical … The authors found a moderately strong correlation between better patient experience and improved patient … https://psnet.ahrq.gov/issue/hospitalization-hell-patients-perspective-quality https://psnet.ahrq.gov … /primer/patient-engagement-and-safety https://psnet.ahrq.gov/issue/exploring-relationships-between-patient-safety-culture-and-patients-assessments-hospital-care

333. A hospitalization from hell: a patient's perspective on quality. | PSNet
     psnet.ahrq.gov/issue/hospitalization-hell-patients-perspective-quality
     July 19, 2023 - July 10, 2008 Mortality among patients with acute myocardial infarction: the influences … October 13, 2010 The relationship between patients' perception of care and measures of … June 26, 2019 View More Related Resources Patient Experience, Patient … in surgery: a descriptive qualitative study in 80 patients. … May 20, 2020 Learning from patients' experiences related to diagnostic errors is essential

334. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/61124/psn-pdf
     November 11, 2020 - Using Twitter to assess patient takes on patient experience. November 11, 2020 Heath S. … Patient Engagement HIT. October 29, 2020. … https://psnet.ahrq.gov/issue/using-twitter-assess-patient-takes-patient-experience Twitter is evolving … as a useful data source for patient safety. … https://psnet.ahrq.gov/issue/using-twitter-assess-patient-takes-patient-experience https://psnet.ahrq.gov

335. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/45569/psn-pdf
     January 23, 2017 - Patient experience must move beyond bad apples. … Patient Experience Must Move Beyond Bad Apples. … https://psnet.ahrq.gov/issue/patient-experience-must-move-beyond-bad-apples Patient safety leaders have … This commentary spotlights the need to apply the systems approach to enhance patient experience and … https://psnet.ahrq.gov/issue/patient-experience-must-move-beyond-bad-apples https://psnet.ahrq.gov/issue

336. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/46084/psn-pdf
     February 21, 2018 - The effect of facility characteristics on patient safety, patient experience, and service availability … The effect of facility characteristics on patient safety, patient experience, and service availability … https://psnet.ahrq.gov/issue/effect-facility-characteristics-patient-safety-patient-experience-and-service … https://psnet.ahrq.gov/issue/effect-facility-characteristics-patient-safety-patient-experience-and-service-availability … https://psnet.ahrq.gov/issue/effect-facility-characteristics-patient-safety-patient-experience-and-service-availability

337. Participation in a system-thinking simulation experience changes adverse event reporting. | PSNet
     psnet.ahrq.gov/issue/participation-system-thinking-simulation-experience-changes-adverse-event-reporting
     July 30, 2014 - Study Participation in a system-thinking simulation experience changes adverse event … Participation in a system-thinking simulation experience changes adverse event reporting. … Participation in a system-thinking simulation experience changes adverse event reporting. … July 19, 2023 Implementing patient safety initiatives in rural hospitals. … October 14, 2009 Safety huddles in the PACU: when a patient self-medicates.

338. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
     December 27, 2017 - Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) Patient Experience Measures … Plan Survey This document discusses the types of patient experience measures associated with the … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Learn more about using CAHPS survey results to improve patient experience. … Patient Experience Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 4 CAHPS®

339. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) Patient Experience Measures … Plan Survey This document discusses the types of patient experience measures associated with the … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Learn more about using CAHPS survey results to improve patient experience. … Patient Experience Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 4 CAHPS®

340. Predictors of the perceived impact of a patient safety collaborative: an exploratory study. | PSNet
     psnet.ahrq.gov/issue/predictors-perceived-impact-patient-safety-collaborative-exploratory-study
     February 01, 2011 - in the UK Safer Patients Initiative. … in the UK Safer Patients Initiative. … safety: the Singapore experience. … June 12, 2013 Patient involvement in patient safety: how willing are patients to participate … The Duke Experience May 1, 2005 View More See More About The Topic