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psnet.ahrq.gov/issue/patient-safety-what-about-patient
January 22, 2025 - experience. … January 22, 2014
Practical challenges of introducing WHO surgical checklist: UK pilot experience … scale and nature of harm to patients in hospital. … December 5, 2018
Advising patients about patient safety: current initiatives risk shifting … February 17, 2011
How to discuss errors and adverse events with cancer patients.
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-4.html
October 01, 2013 - Domain
Delivery of service (clinic/clinician-patient)
Data source
Patient survey – Patients … of a patient’s experience with a clinic/clinician to achieve a desired preventive health goal. … Domain
Patient experience (clinic/clinician-patient)
Data source
Patient/individual survey … , experience with treatment, etc.) or may be reported as a composite measure that combines responses … to several survey items to assess relevant aspects of patient experience.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
June 02, 2025 - • Surveys measure patient experience of care in different
settings. … ► Conducts research to further…
− our understanding of patient experience of care
− our knowledge … of measuring PE and collecting PE data
− informative reporting of patient experience data
− Quality … Experience of Care
Research at AHRQ
• Active research program in patient experience and its
measurement … , patient engagement, and patient safety
► Collecting patient experience data using narrative protocols
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psnet.ahrq.gov/issue/putting-patient-patient-safety-qualitative-study-consumer-experiences
October 12, 2011 - Putting the 'patient' in patient safety: a qualitative study of consumer experiences. … This survey identified communication problems as a major patient safety concern for hospitalized patients … safety perceptions in the patient experience–satisfaction relationship. … in the patient experience–satisfaction relationship. … March 23, 2011
Effects of nursing rounds on patients' call light use, satisfaction, and
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psnet.ahrq.gov/issue/beyond-service-quality-mediating-role-patient-safety-perceptions-patient-experience
January 14, 2011 - the patient experience–satisfaction relationship. … Beyond service quality: the mediating role of patient safety perceptions in the patient experience-satisfaction … While patients are being encouraged to take a more active role in patient safety , concerns persist … Beyond service quality: the mediating role of patient safety perceptions in the patient experience-satisfaction … October 4, 2011
Acute care patients discuss the patient role in patient safety.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
June 02, 2025 - experience
measurement … • Surveys measure patient experience of care in different settings. … Experience of Care
Research at AHRQ
• Active research program in patient experience and its measurement … , patient engagement, and patient safety
► Collecting patient experience data using narrative protocols … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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psnet.ahrq.gov/issue/patients-experience-patient-safety-information-and-participation-care-during-hospital-stay
April 05, 2023 - Study
Patients' experience of patient safety information and participation in care … Patients' experience of patient safety information and participation in care during a hospital stay. … In this study, patients were given a safety leaflet containing information about how the patient can … Patients' experience of patient safety information and participation in care during a hospital stay. … July 27, 2022
What are the implications for patient safety and experience of a major
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psnet.ahrq.gov/issue/safe-tables-collaborative-statewide-experience
April 12, 2011 - Commentary
The Safe Tables Collaborative: a statewide experience. … The safe tables collaborative: a statewide experience. … Jt Comm J Qual Patient Saf. 2011;37(5):206-10, 193. … The safe tables collaborative: a statewide experience. … passage for patients, nurses, and clinical staff.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
June 02, 2025 - • Practice Improvement: Create tools for health care
professionals to improve care for their patients … ’ experiences with
their health care
► Patient experience vs patient satisfaction – whether something … ►Conducts research to further our knowledge of …
−Understanding patient experience
−Measuring and collecting … databases for CAHPS
survey data
9
CAHPS Surveys: Gold standard for patient
experience measurement … CAHPS Surveys:
►Measure patient experience, not patient satisfaction
►Capture the patient’s voice
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1.html
July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Next Page
Table of Contents
Patient Experience as a Source for Understanding the Origins … Impact, and Remediation of Diagnostic Errors
Executive Summary
Introduction
Past Research on Patient … Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Volume 1: Why Patient Narratives Matter.
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psnet.ahrq.gov/issue/experience-family-activation-rapid-response-teams
December 17, 2008 - Commentary
Experience with family activation of rapid response teams. … Experience with family activation of rapid response teams. … In the spirit of the National Patient Safety Goal that calls for engaging patients in safety efforts … Experience with family activation of rapid response teams. … November 29, 2023
Optimizing Pediatric Patient Safety in the Emergency Care Setting.
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www.ahrq.gov/patient-safety/about/challenge-competition.html
February 01, 2024 - Impact of AHRQ’s Patient Safety Tools: Challenge Competition
AHRQ offers many practical tools … and resources to help a variety of healthcare organizations, providers, and others make patient care … Their experience using this tool is summarized in "MU Health Care Uses AHRQ Toolkit to Reduce Reportable … Their experience using this tool is summarized in "UChicago Medicine Reduces Perioperative VTE With AHRQ … Their experience using this tool is summarized in "Impact of AHRQ’s Patient Safety Tools: Preventing
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psnet.ahrq.gov/issue/creating-just-culture-ottawa-hospitals-experience
July 10, 2024 - Commentary
Creating a just culture: the Ottawa Hospital's experience. … Creating a Just Culture: The Ottawa Hospital's experience. … Creating a Just Culture: The Ottawa Hospital's experience. … of in-hospital complications in surgical patients: a study of diagnostic accuracy. … December 6, 2017
The incidence and severity of adverse events affecting patients after
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - 29
What we have learned about improving
patient experience
Evaluating the use of a modified CAHPS® … Conclusion: Small measurable improvements in
patient experience may be achieved over short
projects … Experience Improvement
• Leadership and governance
• Partnerships with patients and families
• Focus … Publication No. 1067, November 2006.
31
Using CAHPS Surveys
To Improve Patient Experience
Monitor … of Patient Experience Improvement
Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - Understanding CAHPS® Surveys: A Primer for New Users
What Is Patient Experience and How
Does CAHPS … “Patient experience encompasses the range of interactions that
patients have with the health care system … Satisfaction
• Patient Experience
Focus on patient
reports
Whether something
that should happen … Satisfaction
Focus on patient
ratings
Whether patients’
expectations were met
and how they … What is Patient Experience?
Experience vs.
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www.ahrq.gov/cahps/news-and-events/news/archive/index.html
June 01, 2024 - Settings of care for which patient experience of care should be developed. … AHRQ Posts Webcast Materials for “The Power of Patient Stories for Improving the Patient Experience” … guidance on improving and reporting on patient experience. … Assessing Patient Experience With Telehealth New survey to assess patient experience with any synchronous … in patient experience measurement and reporting.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
June 02, 2025 - experience
measurement. … Experience of Care Research at AHRQ
• Active research program in patient experience
measurement
• … Current research topics include:
Patients’ experiences with care coordination, shared
decision-making … , patient engagement, and patient
safety
Collecting patient experience data using patient
narrative … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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psnet.ahrq.gov/issue/statewide-voluntary-patient-safety-initiative-georgia-experience
October 04, 2011 - Commentary
A statewide voluntary patient safety initiative: the Georgia experience … A statewide voluntary patient safety initiative: the Georgia experiene. … Jt Comm J Qual Patient Saf. 2006;32(10):564-72. … Jt Comm J Qual Patient Saf . 2006; 32 (10) :564-72 . … Jt Comm J Qual Patient Saf. 2006;32(10):564-72.
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psnet.ahrq.gov/issue/one-intensive-care-nurserys-experience-enhancing-patient-safety
June 21, 2006 - Commentary
One intensive care nursery's experience with enhancing patient safety. … One intensive care nursery's experience with enhancing patient safety. … One intensive care nursery's experience with enhancing patient safety. … December 30, 2012
Patient safety in the NICU: a comprehensive review. … April 6, 2011
The nurses' experience of barriers to safe practice in the neonatal intensive
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psnet.ahrq.gov/perspective/rapid-response-teams-lessons-early-experience
November 01, 2005 - Rapid Response Teams: Lessons from the Early Experience
William S. … Rapid Response Teams: Lessons from the Early Experience. PSNet [internet]. … Rapid Response Teams: Lessons from the Early Experience. PSNet [internet]. … Keeping Patients Safe: Transforming the Work Environment of Nurses. … Rapid Response Teams: Lessons from the Early Experience. PSNet [internet].