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Showing results for "patient experience".
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121. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data webcast-PANEL (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-listening-voice-of-patient-webcast-panel.pdf
     June 02, 2025 - 61% of patients are dual eligible for Medicare and Medicaid 75% of patients identify as African … Seen within 15 minutes of arrival NPS 96.7 14 VETERANS EXPERIENCE OFFICE Measuring Experience … in the Veterans Health Administration (VHA) Patient experience is the sum of all interactions, shaped … Improvement and Learning (SAIL) 15 VETERANS EXPERIENCE OFFICE VHA Outpatient Patient Experience … in the Veterans Health Administration (VHA) VHA Outpatient Patient Experience Journey Map Panel Discussion

122. Eight-year experience with a neurosurgical checklist. | PSNet
     psnet.ahrq.gov/issue/eight-year-experience-neurosurgical-checklist
     September 27, 2023 - Study Eight-year experience with a neurosurgical checklist. … Eight-year experience with a neurosurgical checklist. … Eight-year experience with a neurosurgical checklist. … ): a patient-centered fall prevention toolkit. … November 14, 2012 "Team time-out" and surgical safety—experiences in 12,390 neurosurgical patients

123. Using patient experience surveys to identify potential diagnostic safety breakdowns: a mixed methods study. | PSNet
     psnet.ahrq.gov/issue/using-patient-experience-surveys-identify-potential-diagnostic-safety-breakdowns-mixed
     October 30, 2024 - Study Using patient experience surveys to identify potential diagnostic safety breakdowns … Using patient experience surveys to identify potential diagnostic safety breakdowns: a mixed methods … In this study, the free text of ambulatory patient experience surveys was coded as negative, neutral, … Practices may wish to review patient experience surveys with low scores to assess for diagnostic breakdowns … Using patient experience surveys to identify potential diagnostic safety breakdowns: a mixed methods

124. Strategies for Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6d.pdf
     July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Internet Access for Health Information … Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.D. … Experience with Ambulatory Care 6.D. … Experience with Ambulatory Care 6.D. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

125. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 1: Why Patient Narratives Matter (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
     July 01, 2023 - , Volume 1: Why Patient Narratives Matter PATIENT SAFETY e Issue Brief 12 Patient Experience as … learning from patients’ diagnostic experience remain in need of future research. … safety data using patient reported experience and patient information and feedback.19 A 2020 review … experience. 8 Directions for Future Research Past research on eliciting patient experience shows … Future research could leverage accounts of patients’ experience toward this end in two ways.

126. Past Research on Patient Perceptions of Safety and Diagnostic Mishaps | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-3.html
     June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Page Table of Contents Patient Experience as a Source for Understanding the Origins, Impact, … : Accounts of patient experience related to safety are often (40%-60% of cases) reported by family and … For example, patients may experience problems that undermine their confidence in the diagnostic process … reporting of diagnostic problems focuses on factors that lead to mishaps, not what patients experience

127. Feelings of trust and of safety are related facets of the patient's experience in surgery: a descriptive qualitative study in 80 patients. | PSNet
     psnet.ahrq.gov/issue/feelings-trust-and-safety-are-related-facets-patients-experience-surgery-descriptive
     January 26, 2022 - Study Feelings of trust and of safety are related facets of the patient's experience … qualitative study in 80 patients. … Understanding patient experience can provide key insights about safety culture. … This qualitative study of 80 adult patients concluded that patients’ perspectives of surgical safety … qualitative study in 80 patients.

128. What are the implications for patient safety and experience of a major healthcare IT breakdown? A qualitative study. | PSNet
     psnet.ahrq.gov/issue/what-are-implications-patient-safety-and-experience-major-healthcare-it-breakdown-qualitative
     December 14, 2022 - Study What are the implications for patient safety and experience of a major healthcare … What are the implications for patient safety and experience of a major healthcare IT breakdown? … experience and safety. … What are the implications for patient safety and experience of a major healthcare IT breakdown? … in surgery: a descriptive qualitative study in 80 patients.

129. CAHPS Mental Health Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
     March 01, 2025 - CAHPS Outpatient Mental Health Survey The CAHPS Outpatient Mental Health Survey asks adult patients about … The survey results can be used to assess patient experience and identify strengths as well as areas in … Learn more:   Measuring Access to Mental Health Services Among Primary Care Patients. Hargraves, J. … experience: Getting treatment quickly. … Getting information about patient rights.

130. Associations between internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study. | PSNet
     psnet.ahrq.gov/issue/associations-between-internet-based-patient-ratings-and-conventional-surveys-patient
     August 26, 2020 - of patient experience in the English NHS: an observational study. … Associations between Internet-based patient ratings and conventional surveys of patient experience in … Associations between Internet-based patient ratings and conventional surveys of patient experience in … A mixed-methods study with a focus on user experience. … June 18, 2013 Can patients report patient safety incidents in a hospital setting?

131. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     July 01, 2023 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) May … The impact of the project on staff and patient experience and NYP leadership perspectives was discussed … Wharton School, University of Pennsylvania Philadelphia, PA Impact of the Intervention on Staff Experience … Experience (PDF, 263 KB)   Rick Evans, M.A. … Senior Vice-President - Patient Services and Chief Experience Officer New York-Presbyterian Hospital

132. Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient Portal Technology at the Bedside - Final Report | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/portals-inpatient-care-evaluating-usability-use-and-patient-experience/final-report
     January 01, 2023 - Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient … Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient … , Ann Scheck Project Name Portals in Inpatient Care: Evaluating the Usability, Use, and Patient … Experience Associated With Patient Portal Technology at the Bedside Technology Electronic … Health Record/Electronic Medical Record Mobile Device Patient Portal Document Type Report

133. Patient portal as a tool for enhancing patient experience and improving quality of care in primary care practices. | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/evaluating-effectiveness-health-information-technology-self-management-program/citation/patient
     January 01, 2023 - Patient portal as a tool for enhancing patient experience and improving quality of care in primary care … Patient portal as a tool for enhancing patient experience and improving quality of care in primary care … a Health Information Technology Self-Management Program for Chronic Disease Technology Patient

134. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. | PSNet
     psnet.ahrq.gov/issue/systematic-review-evidence-links-between-patient-experience-and-clinical-safety-and
     May 01, 2019 - Review A systematic review of evidence on the links between patient experience and … A systematic review of evidence on the links between patient experience and clinical safety and effectiveness … The authors found a moderately strong correlation between better patient experience and improved patient … June 18, 2013 Can patients report patient safety incidents in a hospital setting? … of patient experience in the English NHS: an observational study.

135. Agenda: Patient-Reported Experience and Outcome Measures (PREMs and PROMs) in Research and Clinical Practice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/research-meeting-agenda-prems-proms-91724.pdf
     September 17, 2024 - Agenda: Patient-Reported Experience and Outcome Measures (PREMs and PROMs) in Research and Clinical Practice … AGENDA 1 08/09/2024 Patient-Reported Experience and Outcome Measures (PREMs … Patient-reported experience measures (PREMs), such as AHRQ’s Consumer Assessment of Healthcare Providers … - reported experience and outcome measures. … How Patient Experience and Patient-Reported Outcome Measures Are Interconnected • Moderator: Ron D

136. The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical role for subjective advocates. | PSNet
     psnet.ahrq.gov/issue/influence-covid-19-visitation-restrictions-patient-experience-and-safety-outcomes-critical
     July 14, 2021 - Study The influence of COVID-19 visitation restrictions on patient experience and … The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical … experience and safety outcomes. … The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical … ACGME 2011 duty hours restrictions and their effects on surgical residency training and patients

137. Exhibit 6.6. Organizational Goals of Lean | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit6-6.html
     November 01, 2014 - experience Cultural integration: process improvement Improved efficiency/eliminate waste … experience Nurses and other frontline staff Improved efficiency and reduced process time … Improved patient experience Management engineers and Six Sigma staff Improved efficiency and … reduced process time Cultural integration: process improvement, transparency Improved patient … experience More clinician time at the bedside Return to Document

138. Exhibit 1.6. Organizational Goals of Lean | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit1-6.html
     November 01, 2014 - experience Cultural integration: process improvement Improved efficiency/elimination of waste … experience Nurses and other frontline staff Improved efficiency and reduced process time … Improved patient experience Management engineers and Six Sigma staff Improved efficiency and … reduced process time Cultural integration: process improvement, transparency Improved patient … experience More clinician time at the bedside Return to Document

139. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-1.html
     June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Executive Summary Previous Page Next Page Table of Contents Patient Experience as … Patient perspectives offer unique information about how diagnosis-related events alter patients’ trajectories … from patient and family experience. … What questions about the elicitation of patients’ diagnostic experience remain in need of additional

140. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
     June 02, 2025 - Practice Improvement: Create tools for health care professionals to improve care for their patients. … CAHPS surveys are the gold standard for patient experience measurement. … • Program advancing the understanding and measurement of patients’ experiences with their health … Experience of Care Research at AHRQ • Active research program in patient experience measurement • … , patient engagement, and patient safety  Best methods for collecting patient experience data, including