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441. 6. Conclusions | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/crcscreeningrpt/crcscreen6.html
     April 01, 2018 - was adopted by our targeted set of primary care providers and practices and it reached our targeted patient … Lessons Learned A key lesson learned from our experience with SATIS-PHI/CRC is that it is important … Some elements of SATIS-PHI/CRC can be time and resource intensive (e.g., conducting the patient mailings … Patients are more likely to screen by stool test if sent a test kit directly in the mail rather than … Has experience with large, targeted, population-based mailings to patients (either by conducting such

442. Presentation: Program Overview
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-slides.pptx
     January 01, 2017 - Stress in the Intensive Care Unit1 Family members of patients in the intensive care unit (ICU) may experience … Have Improved the Experience? … Your Own Experience Think back to your initial thought of your mother, father, or loved one in a critical … Patient/Family Involvement ‹#› AHRQ Safety Program for Mechanically Ventilated Patients 11 Patient-centered … outcomes such as quality-of-life measures and patient experience Provision of information on performance

443. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/crcscreeningrpt/crcscreensum.html
     April 01, 2018 - Tracking patient screening and followup of positive screens. … the central entity did not have electronic records systems set up for public health population-based patient … We tracked the followup experience of these 26 patients for evidence of complete diagnostic examinations … , patient eligibility criteria, and practice recruitment and academic detailing material). … Has experience with large, targeted, population-based mailings to patients (either by conducting such

444. Bladder Matters for Women - Provider Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/bladder-matters-provider.pdf
     June 02, 2025 - Provider Infographic Bladder Matters for Women Recommendations by clinicians for clinicians to treat patients … Patient quality of life is in your hands. Urinary incontinence (UI) is common and treatable. … one-half of women over 20 years of age reported any urinary leakage Women are 2x more likely to experience … urinary incontinence than men. 2X Two-thirds of women who experience urinary incontinence … " – Patient, Tennessee Women often suffer with incontinence for years before mentioning it to a physician

445. National Academy of Medicine (NAM) Reports | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/national-academy-medicine.html
     February 01, 2018 - in Health Care ,  published in 2015, this report investigates diagnostic errors, something that most patients … will experience at least once in their lifetime. … Clinical Practice Guidelines We Can Trust When treating patients, doctors and other healthcare providers … They rely on the scientific literature, in addition to their knowledge, experience, and patient preferences … Clinical practice guidelines are statements that include recommendations intended to optimize patient

446. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module7/module7-resolution-facilitator.pptx
     August 24, 2015 - The patient and/or family might also want to participate in this process so other patients won’t be harmed … The resolution team should have a commitment to the CANDOR process and vision, and have knowledge and experience … patients and families do not experience similar harm events. … Indirect Impact Patient experience (use measures such as HCAHPS scores). … Staff and physician experience (utilize existing satisfaction measures, HSOPS scores, and other human

447. Appendix VII: Public Comments Submitted Between March 7 and March 21, 2008 (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apviia.html
     June 01, 2010 - Functioning Measures and Gaps Client Experience Measures and Gaps Program Performance Measures and … functioning measures, (c) client experience measures, (d) measure constructs and (e) final report outline … functioning and client experience in the three documents mentioned above. … Client Satisfaction and Experience Issue . … Sexual assault on a patient within or on the grounds of a health care facility.

448. Choosing Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/choosing/index.html
     June 01, 2020 - Databases and Benchmarks Trends Over Time Service Delivery Systems Unit of Analysis Staff Experience … Staff Experience and User Support Assess the following: Does your staff have experience and expertise

449. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiij.html
     June 01, 2010 - Services Executive Summary Introduction and Scan Methodology Evaluation of Measures in the Scan Client … Functioning Measures and Gaps Client Experience Measures and Gaps Program Performance Measures and … Tool or Measure Set: West Virginia Participant Experience Survey: Traditional and Personal Options Participants … Tool or Measure Set: Wisconsin Department of Health and Family Service's Draft Personal Experience Outcomes … Tool or Measure Set: Personal Experience Outcomes iNtegrated Interview and Evaluation System (PEONIES

450. PCIC Staff Qualitative Interview Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
     June 02, 2025 - practice facilitators (PF) to practices to help make changes that can improve quality of care for patients … We are here today to ask you some questions about your experience working with your practice facilitators … Record (EHR) to manage patient care? … Does this site have any prior experience with formal quality improvement efforts? … Experiences with PCIP (time permitting) I’d like to end by asking you a question about your previous experience

451. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • Assess patients … Review the development and testing process • Offer recommendations for implementation • Highlight the experience … questions that: • Prompts survey respondents to tell a clear and comprehensive story about their experience … Complements the closed-ended survey questions • Provides value-added information helpful to both patients … but also poses concerns: • Posted comments are typically not drawn from a representative sample of patients

452. Appendix A: Draft Key Informant Interview Protocol | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapa.html
     July 01, 2018 - Can you tell me a bit about your work and experience as it relates to patient and family engagement? … How do you think patients and families think about patient safety? What about quality? … related to their own health care experience) What can patients do to contribute to improved safety … Experience Engaging Patients and Families (start at _____  10 min  end at _____) Now, let's talk … What is your organization's experience with engaging patients and families in safety and quality?

453. Final Progress Report: Yale Center for Healthcare Innovation, Redesign, and Learning (CHIRAL) (pdf file)
     www.ahrq.gov/sites/default/files/2025-03/chaudhry-report.pdf
     January 01, 2025 - For patients transferred via the ED, ED providers were unsure of which consult service to call upon patient … Intervention evaluation occurred via staff experience, intervention feasibility, and patient outcomes … circumstances (e.g., patients in restraints, patients with complicated MICU stays, patients with GI … A New Tool to Assess Clinican Experience with Patient Care Transitions. … Our evaluation plan assessed patient outcomes, intervention fidelity, and participant experience.

454. Rachel Hogg Graham - Sample Grant Application (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/rachel-hogg-graham-application.pdf
     May 19, 2021 - of patient experience.   … This course is designed to be a service learning/community engagement experience with a field experience … Practical Experience: Experiential training will first be developed through work Dr. … experience is very limited. … demographics, and charges for all patients regardless of payer.

455. A3 Combo Selfassessment (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
     June 27, 2014 - If your hospital does not use the AHRQ QIs, consider your experience with other quality metrics when … safety measures. |_| |_| |_| · We have open communication among providers, staff, patients, and … your hospital does not currently use the AHRQ Quality Indicators, it may be helpful to consider your experience … mortality and reduce complications. |_| |_| |_| · We have open communication among providers, staff, patients … Experience with the AHRQ Quality Indicators · We include one or more of the Quality Indicators

456. NAC Member Biography: Elizabeth Mort | Agency for Healthcare Research and Quality
     www.ahrq.gov/cpi/about/organization/nac/mort.html
     February 01, 2025 - She has broad expertise and extensive experience in advancing systems of care to improve the health outcomes … of all patients. … Mort also has extensive experience in healthcare quality measurement, quality and safety improvement, … Mort has also served on the NQF Expert Panel for Patient-Reported Outcome Measures, was co-chair of the … accomplished educator and researcher who has mentored many fellows in the Harvard Medical School Quality and Patient

457. Fillmore (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/system/pfcasestudies/fillmore.pdf
     August 01, 2014 - the graphic represents a pillar of the model: the healthcare system, the community, and the doctor/patient … Practice facilitation activities may focus in particular on helping primary care practices become patient-centered … drive QI, collecting and applying performance data for QI, and applying QI methodologies to improve patient … • Apply quality improvement methodologies to improve patient care and organizational systems. … and is evaluating the possibility of reaching out to national professional organizations such as the Patient-Centered

458. 15-Engaging-Stakeholders-Facilitator (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/15-engaging-stakeholders-facilitator.docx
     June 01, 2023 - What does the patient look like? … frustrated to a patient with courage, confidence, and clear expectations. … experience is improved, and staff work/life experience is improved. … implementation, connect for seamless care, and communicate expectations to continually improve the experience … of the patient and the clinicians caring for our surgical patients.

459. In Situ Simulation: Challenges and Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Patterson_48.pdf
     May 05, 2008 - The pediatric human patient simulator creates a realistic experience for the learner and increases the … likelihood that the training experience accurately reflects the clinical environment. … When simulations typically occur in empty patient rooms, these rooms might be occupied by actual patients … Experience at the Children’s Hospital of Philadelphia (CHOP) has reflected the latter attitude. … • Patient experience. • Efficiency and access to procedures.

460. Pennsylvania Psychiatric Institute Slashes Readmission Rates with AHRQ-based Discharge Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201706.html
     May 01, 2017 - To improve patient adherence with hospital after-care instructions. … The calls begin 48 to 72 hours after the patient goes home. … Together, the nurse and the patient develop an action plan for each week. … An outcome survey is completed to rate the patients' experience. … "Patients rated their experience as 9.21 out of 10, on average, from 2013-2015," said Ms. Seiders.