Results

Total Results: 3,703 records

Showing results for "patient experience".
Users also searched for: patient safety indicators

361. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - Door-to-Doc is a patient flow redesign process that improves the safety of care for patients in the … the care experience from the patient and family perspective in a nonjudgmental way, using the observations … the Promise of Partnering with Patients Patient Care Experience Observation Exercise Quality Improvement … With Patients Composite Measure 4. … Patient Care Experience Observation Exercise VI. General Resources 1.

362. Prologue | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/prologue.html
     August 01, 2017 - Patients are experts in their own care and their own needs. … Our experience in Massachusetts has demonstrated that understanding the barriers and concerns of the … Using measures of patient experience such as the Consumer Assessment of Healthcare Providers and Systems … a complete picture of patient safety by better understanding how patients feel physically and emotionally … In addition, using tools to measure staff and clinician experience through culture of safety surveys,

363. Final Progress Report: IMPACTS: Improving Medical Performance during Acute Crises Through Simulation (pdf file)
     www.ahrq.gov/sites/default/files/2025-07/weinger3-report.pdf
     January 01, 2025 - In two of the scenarios, we used one as the patient and one as a clinician. … out (5→4) and for the first ½ year of 2021, study sites either could not use human actors as study patients … The two patient actor cases (AMS & CP) were much less familiar. Table 7. … We are not studying patient outcomes. … and manage uncommon but potentially lethal clinical events is critical to improving the “rescue” of patients

364. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
     April 01, 2020 - Program (PQMP) identified the need for a standardized survey to assess the experiences of pediatric patients … The survey development team conducted a comprehensive review of existing patient experience measures … and literature on experience of care for pediatric and adult inpatients. … potential end-users to solicit input on important aspects to consider when evaluating pediatric inpatient experience

365. 2014 Pilot Study: Value and Efficiency Supplemental Items for the Medical Office SOPS Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/medofficevaluepilotreport.pdf
     November 01, 2017 - Personal Experience With Value and Efficiency Improvement Activities Value and Efficiency Experience … I shadowed/followed patients in this medical office to identify ways to improve their care experience … Patient and family member preferences have led to changes in our workflow. 47% 44% 42% Experience … I shadowed/followed patients in this medical office to identify ways to improve their care experience … I shadowed/followed patients in this medical office to identify ways to improve their care experience

366. Final Progress Report: A Study of Narrative as the Cognitive Process Underlying Diagnostic Reasoning (pdf file)
     www.ahrq.gov/sites/default/files/2025-03/smith2-report.pdf
     January 01, 2025 - • Can you remember anyone (an acquaintance, family member, or patient) with this disease? … One resident scored ‘sad’ (recounting a patient who had recently died), and three faculty members were … Much more than any other group, they attend very closely to the history and physical cues from the patient … Faculty eventually learn to reconnect to the patient and the environmental context for critical diagnostic … further. 2) Faculty employ a very organic process for diagnosis that is much more connected to the patient

367. Strategy 4: IDEA Discharge Planning (Tool 4) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
     June 02, 2025 - • What is the patient and family experience of discharge? … – Patient outcomes, including emotional health, functioning, and pain control – Patient experience … • Nearly 20 percent of patients experience an adverse event within a month of discharge, of which ¾ … and family have a good care experience – Reassures patients and families that they know what to do … What is the patient and family experience of discharge at our hospital?

368. Introduction | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role1.html
     September 01, 2024 - Roles Impact of Disparities and Lack of Equity on Patient Engagement Next Steps References … and established that most patients will experience at least one diagnostic error in their lifetime. … experience significant harm from diagnostic errors every year in the United States. 8 The diagnostic … Patient satisfaction surveys. … In our experience, patients of all levels of experience and education are eager to partner with their

369. Appendix A. Recommendations for Ideal Consumer Reporting Systems | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/hotline/appa.html
     May 01, 2016 - What types of information can consumers provide concerning their health care experience with patient … To learn means obtaining the consumer perspective and experience to identify, mitigate, and prevent … risks, hazards, and harms; improve outcomes; and advance patient safety. … How would consumer reporting of patient safety events be linked to quality and/or patient safety improvement … Linking to Quality and Patient Safety Improvement Efforts.

370. Strategy 1: Working with Patients & Families as Advisors (Tool 11)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_11_PPT_508.pptx
     January 01, 2008 - Any experience they have working with patients and families as advisors. … a framework for improving the experience of care and enhancing quality, safety, and efficiency. … and family insights Identify and implement ways of improving the care experience for all patients and … Advisory councils meet regularly to: Identify and design ways of improving the care experience Inform … experience within the last 5 years.

371. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/14-engaging-stakeholders.pptx
     June 01, 2023 - …surgical care on the unit where nurses spend more time with patients. … …surgical care where quality is improved, costs are lowered, patient experience is improved, and staff … work/life experience is improved. … reliable implementation Connect for seamless care Communicate expectations to continually improve the experience … of the patient and the clinicians caring for our surgical patients AHRQ Safety Program for Improving

372. The St. Louis Long COVID Initiative (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/coronavirus/long-covid-care-network/wu-stlouis-grantee-profile.pdf
     January 01, 2024 - experience and support primary care practitioners in the St. … members to co-develop patient-centered care pathways and educational resources for clinicians and patients … Louis Integrated Health Network community referral coordinators who support the patient experience by … Project Goal: Expand Equitable Access to Care, Improve the Patient Care Experience, and Support Primary … building clinical capacity and removing structural barriers to care; 2) improve the Long COVID care experience

373. Other Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/other-resources.html
     July 01, 2021 - Translating the Survey (PDF, 324 KB): The survey instrument is patient-reported and this document provides … Published Articles About Child HCAHPS Survey Development The Development of a Pediatric Inpatient Experience … of Care Measure: Child HCAHPS ( Pediatrics ) (PDF, 380 KB) Variation in Family Experience of Pediatric … Inpatient Care As Measured by Child HCAHPS ( Pediatrics ) (PDF, 846 KB) Factors Associated With Family Experience … Pediatrics ) (PDF, 1.5 MB) Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience

374. Mental Health Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-9.html
     August 01, 2025 - Contents Overview Experience of Care and Health Outcomes Survey (ECHO™)   Overview The lack of reliable … Experience of Care and Health Outcomes Survey (ECHO™): The ECHO™ survey collects consumers' assessments … Return to Contents   Experience of Care and Health Outcomes Survey (ECHO™) Experience of Care and Health … Items assess consumer experience with specialty behavioral health, including care for mental or emotional

375. Expediting Clinician Adoption of Safety Practices: The UCSF Venous Access Patient Safety Interdisciplinary Education Project (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Donaldson.pdf
     January 01, 2003 - the Food and Drug Administration’s (FDA) seminal Device Experience Network survey. … preferences to make decisions about the care of individual patients.37 Two influential Institute of … , degree of learning maturity, learning style, lived experience, and learner-based preferences.42–44 … The costs of adverse drug events in hospitalized patients. … Experiential learning: experience as the source of learning and development.

376. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/debra-rosen-slides.pdf
     March 15, 2016 - “Caring for our community’s health since 1973”  FQHC Los Angeles County 14 sites 65,910 users/patients … ◦ Patient and Family Advisory Councils “Caring for our community’s health since 1973” 25 42.8% … experience surveys ◦ Driven by Board of Directors and Executive Team  Developed mechanism to measure … interventions  Learn best practices (secrets) ◦ Start Medical Assistants 30 minutes earlier ◦ Asked patients … experience data  Determine and prioritize overall and site-specific interventions (compliance with

377. Final Progress Report: Development of an Education Intervention for Triage Interruption Management (pdf file)
     www.ahrq.gov/sites/default/files/2024-05/johnson-ying-report.pdf
     January 01, 2024 - amount of time required to complete a task, such as writing orders, dictating notes, and assessing patients … Finally, each student participated in their own simulation experience. … Two standardized patients were used in each scenario. … Nursing characteristics included were years of total experience, years of ED experience, gender, highest … Testing the performance and accuracy of the emergency severity index in older emergency department patients

378. Urinary Incontinence EHR Materials (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/mui/ui-ehr-materials.docx
     June 02, 2025 - If you experience dry eyes, try saline eye drops. … If you experience memory changes, stop taking the medication and let us know.  … If you experience breast tenderness or other signs that you are absorbing high levels of estrogen, stop … TO THE MIND OVER MATTER: HEALTHY BOWELS, HEALTHY BLADDER CLASS  Healthcare providers can refer patients … Patients can register themselves by visiting the following link: http://wihealthyaging.org/mom/ Mind

379. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
     June 02, 2025 - • Explore ways to encourage response ► Sending a notice from practice to alert selected patients to … look for survey ► Promoting patient experience surveys as important by potential respondents, given … Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care … The Experience of Care and Health Outcomes Survey (ECHO): A Consumer Survey to Collect Ratings of Behavioral

380. Case 3. Grand Hospital Center | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case3.html
     November 01, 2014 - safety, patient experience, and clinical quality outcomes. … Ultimate outcomes include impacts on efficiency, patient satisfaction and experience, clinical process … Patient Experience Improved patient experience and satisfaction is one of the key outcomes that Grand … Most of the information regarding improvements in patient experience comes from the Cardiology Follow-up … As with patient experience outcomes, these impacts are mostly linked to specific Lean projects; nearly