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Showing results for "patient experience".
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321. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - Experience. … J Patient Exp 2017 Mar;4(1):37-45. … experience. … But for narrative questions, “how” patients interact with their providers and how patients and providers … Responses typically focus on the one or two aspects of patient experience that have the greatest salience

322. Patient and Family Engagement for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
     July 01, 2023 - Slide 3: The Patient's Hospital Experience Say: Being aware of what patients face when they are … may experience better clinical outcomes. … Try to see the experience through the patient's eyes. … Advocates for clients by empowering clients to speak up for themselves and encourages patient/clinician … Slide 20: How To Communicate About an Adverse Event Say: Patients and family members experience

323. Strategy 1: Working with Patients & Families as Advisors (Tool 3) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.pdf
     June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 3) Guide to Patient and Family Engagement … When was your care experience at this hospital? (Check all that apply. …  Help develop or review informational materials for patients and family members. … Please briefly describe any experience you may have as an advisor, as an active volunteer, or as a public … Our patient and family advisors reflect the diversity of the patients and families we serve.

324. Making Information Technology a Team Player in Safety: The Case of Infusion Devices (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Nemeth.pdf
     January 01, 2002 - All sample members had significant experience with this pump, ranging from 11 months to 5 years. … In particular, we examined the correlation between experience and performance.5 The limited number … Correlation (Pearson r) between years of experience as a practitioner and mean percent goal-directed … Figure 3 illustrates the correlation (Pearson r: 0.13) of sample member experience in years with the … The very low correlation indicates that even as practitioner experience increases, their ability to

325. Strategy 1: Working with Patients & Families as Advisors (Tool 3) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.docx
     June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 3) Patient and Family Advisor Application … Are you a… Patient Family member of a patient When was your care experience at this hospital? … 1: Working With Patients & Families as Advisors (Tool 3) O Guide to Patient and Family Engagement : … Please briefly describe any experience you may have as an advisor, as an active volunteer, or as a public … Our patient and family advisors reflect the diversity of the patients and families we serve.

326. Approaches to Address the Health of Specific Patient Populations in Primary Care: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/specific-pt-populations-slides.pdf
     May 01, 2025 - • Specific patient populations experience worse healthcare outcomes compared to the overall average … Mental Illnesses Jaqueline Nikpour, PhD, RN Emory University 21 Medicaid-Insured Individuals Experience … have received THRIVE services • Patients on average receive 3.1 home care services (e.g., RN, MSW … My experience has been overwhelmingly positive - THRIVE fulfills an important need for patients and … Findings Findings Findings Findings Value and Impact Presentation 2 Medicaid-Insured Individuals Experience

327. Improving Clinical Communication and Patient Safety: Clinician-Recommended Solutions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Woods_78.pdf
     July 23, 2008 - A conservative estimate suggests that 70,000 children annually experience adverse events sufficient … Data Collection To examine clinician experience related to pediatric patient safety, a series of focus … resident read imaging results before releasing 1 Motivate residents by giving tests 1 Knowledge experience … Of the many solutions to communication problems related to lacking requisite knowledge and experience … The substantial pediatric knowledge base and experience of these clinicians provides an additional teaching

328. Final Progress Report: Consumer-Led Workshop To Advance Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/peck-report.pdf
     January 01, 2024 - that patients and their families have a vital role. … All patient information materials will be designed with patients to ensure they meet patient needs. … Mikes death was an incredible learning experience for me. … I must say that it was a wonderful experience. … Our general view is that it also must become more patient or client centered, just as the dialogue

329. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - East Alabama Health (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-rice.pdf
     June 02, 2025 - Office of Patient Safety PATIENT SAFETY Adverse Events Root Cause Analysis PROJECT MANAGEMENT … Strategic Focus Projects New Service Lines PATIENT EXPERIENCE Surveys Data Analysis Complaints … Force Nursing Homes Administration Human Resources Nursing ITPlant Engineering Education Patient … • Monthly multidisciplinary review on workplace violence reports with human resources, security, patient … PATIENT SAFETY PROJECT MANAGEMENT PATIENT EXPERIENCE ENVIRONMENT OF CARE PERFORMANCE IMPROVEMENT

330. CAHPS Data Research Abstract Form (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form-example.pdf
     September 01, 2025 - Hypotheses H1: More positive patient experiences are associated with higher global ratings. … H2: Patient experience scores will vary based on respondent race and ethnicity. … Analysis Plan Hypothesis 1: We will conduct linear regressions for the case-mix adjusted patient experience … Hypothesis 2: We will conduct analysis of variance (ANOVA) on each case-mix adjusted patient experience

331. The CAHPS Ambulatory Care Improvement Guide: Ways to Approach the Quality Improvement Process (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/4-approach-qi-process/cahps-section-4-ways-to-approach-qi-process.pdf
     May 17, 2017 - Why Improve Patient Experience? 3. Are You Ready to Improve? 4. … Determining Where to Focus Efforts to Improve Patient Experience 6. …  Assess how much patient experience of care is improving. … Available at http://forces4quality.org/case-patient-experience. … , or patient experience surveys

332. Improving Customer Service and Access in a Surgical Practice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
     October 01, 2011 - RAND’s publications do not necessarily reflect the opinions of its research clients and sponsors. … The practice manager also examined CAHPS patient experience data. … , better knowledge about the patients’ experience of care at the practice, and knowledge of options … , better knowledge about the patients’ experience of care at the practice, and knowledge of options … It provided patient experience information for patient visits from October 2005 to August 2006 and

333. Healthy Hearts NYC Recruitment Memo (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/implementation-tracking-sw.pdf
     June 02, 2025 - PATIENT–TEAM PARTNERSHIP Collects patient experience data    Patients/families are actively linked … /family advisory council established    Focus group(s) with patients/families conducted    Patients …   Established protocols for patient outreach    8. … experience data: Off Patients/families are actively linked with community resources: Off Patients/ … Focus group(s) with patients/families conducted: Off Patients/family members included in QI team:

334. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
     July 01, 2018 - Two top-performing health plans shared how they have achieved high patient experience scores in the areas … Webinar Transcript (PDF, 258 KB )   Related Material The CAHPS Ambulatory Improvement Guide Patient … Experience of Care: Inventory of Improvement Resources 2014 CAHPS ® Health Plan Survey Database Chartbook

335. Physician Use of Hand-held Computers for Drug Information and Prescribing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Galt.pdf
     January 01, 2004 - All physicians in both groups were asked to continue prescribing for their patients in their normal … Prior experience with computers and hand-held devices At baseline, 13 percent of the 78 physicians … Physicians had more experience with desktop computers than PDAs. … gaining PDA-use experience. … Physicians believed there was a relationship between using a PDA and their ability to see more patients

336. Webcast: New AHRQ SOPS Value and Efficiency Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/value-efficiency.html
     October 01, 2018 - hosted a webcast featuring the new  Value and Efficiency Supplemental Item Sets for the Surveys on Patient … The webcast featured a hospital-based survey user's experience implementing efficiency initiatives and … Division Director, CAHPS ® Division Center for Quality Improvement and Patient Safety Agency for … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction … Highland Hospital, Highland Behavioral Health Services, and Highland Health Center First Hand Experience

337. Patient And Family Engagement In The Ed Transcript (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/Patient_and_Family_Engagement_in_the_ED_transcript.docx
     July 07, 2015 - She was also Vidant's first corporate vice president for patient-family experience. … but more importantly, to really help staff feel that they are bringing that benefit to their clinical experience … experience in the emergency department acknowledges that our primary customers of the emergency department … We also know through experience and through the evolving research that the patient having a positive … experience in the emergency department, feeling like they are engaged in their care, have been shown

338. Final Progress Report: Detecting, Assessing, and Learning from Patient-Perceived Breakdowns in Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/mazor-report.pdf
     January 01, 2024 - Key Words: patient experience; patient care; patient safety; patient engagement; hospitals; implementation … experience leaders (e.g., Patient Advocacy, Patient Care Manager), unit leadership (e.g., nurse manager … In addition, the majority of patients who experience a breakdown experience associated harms, including … to improved patient safety and experience. … We want to know: patient comfort speaking up about breakdowns in care and patient experience.

339. Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/index.html
     June 01, 2010 - Functioning Measures and Gaps Client Experience Measures and Gaps Program Performance Measures and … AHRQ is to develop measures in the domains of client functioning, client satisfaction, and program performance … Functioning Measures and Gaps Client Experience Measures and Gaps Program Performance Measures and … Tested Experience Measures     Table A.V.3a. … Tested Experience Measures Meeting Threshold Criteria     Table A.V.3b.

340. Final Progress Report: Building Consensus Among States on Patient Safety Reporting (pdf file)
     www.ahrq.gov/sites/default/files/2024-11/golden-west-report.pdf
     January 01, 2024 - AFMC organized the conference.All invited participants brought experience with patient safety reporting … All invited representatives brought experience with patient safety reporting systems and a willingness … errors that are more prevalent and potentially more expensive and dangerous to a larger number of patients … : Lessons Learned and New Directions Massachusetts Experience Georgia Experience Sharon … She has 10 years of experience designing, implementing, and evaluating a wide range of quality and patient