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www.ahrq.gov/topics/p.html
June 12, 2025 - Topics Browse A - Z
P
Palliative Care Patient and Family Engagement Patient … Experience Patient Safety Patient Safety Learning Labs Patient Safety Organizations Patient Self-Management … Patient-Centered Healthcare Patient-Centered Outcomes Research Patients and Consumers Policy
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
April 12, 2024 - • Databases are for selected CAHPS surveys
• Two major applications:
► Facilitates comparisons of patient … approved research
projects
► Can help answer important health services research questions related to
patient … experience of care as measured by CAHPS surveys
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Why Participate in the Child HCAHPS Database? … experience scores. … Age of Child: Patient experience scores tend to be
higher for children over one year old.
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When
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www.ahrq.gov/cahps/news-and-events/events/webinar-101217.html
June 01, 2018 - They discussed how the CAHPS program is advancing the science of patient experience assessment and reviewed … Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research … Experience Surveys in Measuring Health Care Quality
CAHPS Survey Administration: What We Know and … Evolving concepts of patient-centered care and the assessment of patient care experiences: Optimism and … About the CAHPS Patient Narrative Elicitation Protocol (PDF, 410 KB)
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/frontline-cases-studies.pdf
May 01, 2015 - However, the hospital had no prior experience with
patient safety initiatives specific to the women’ … a time when they experienced an increase in patient load and higher risk patients. … We expanded our patient
volume and are caring for more high-risk patients than ever before, so it is … Patients are also included in debriefings
during which the care team asks the patient and family what … perspective, and offers recommendations to improve the patient experience.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-transcript.doc
April 09, 2013 - how one patient and family experience council engages patients and their families in care at the hospital … "We believe that patient and family engagement involve collaborating with patients and families of all … These same organizations often have a patient or family advisory council and have patients and families … And today, I would like to share with all of you my experience that I've had on the Patient and Community … So, it was really an enjoyable experience.
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www.ahrq.gov/sites/default/files/2025-07/fenton2-report.pdf
January 01, 2025 - Secondary outcomes included patient
experience ratings and use of targeted communication skills during … Intervention and control clinicians had similar mean patient experience
ratings during follow-up. … experience. … Each health system routinely surveys patients using
standardized questions about recent visit experience … On the other hand, we
found no significant difference in patient experience ratings among actual patients
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www.ahrq.gov/sites/default/files/2025-03/fenton-report.pdf
January 01, 2025 - Secondary outcomes included
patient experience ratings and use of targeted communication skills during … Intervention and control clinicians had similar mean patient
experience ratings during follow-up. … Each health system routinely surveys patients using
standardized questions about recent visit experience … In a post-hoc analysis of
patient experience after acute back pain visits with study clinicians (n= … On the other hand, we
found no significant difference in patient experience ratings among actual patients
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www.ahrq.gov/news/newsroom/case-studies/201704.html
April 01, 2017 - 2017
Hospitals and libraries across Pennsylvania are using AHRQ's " Questions Are the Answer " patient … The program—which incorporates AHRQ's video and other patient engagement resources—was developed by HAP … as part of its efforts to improve the patient experience. … "When patients and their families are engaged as partners with the health care team, patients report … Experience
Geographic Location:
Pennsylvania
Implementer:
The
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/sum.html
June 01, 2010 - Functioning Measures and Gaps
Client Experience Measures and Gaps
Program Performance Measures and … Client Experience:
Respectful treatment by direct service providers. … Client Experience
In our review, the broader concept of "client experience" was substituted for the … Innumerable dimensions of client experience can be measured, and many State Medicaid programs try to … Of the three DRA domains specified, client experience was the one with the best coverage, in terms of
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Family Experience
Center of Excellence
Ann & Robert H. … • Aligned three key areas: patient safety, clinical quality and
patient-family … experience
• Vision: foster innovative, passionate and empowered leadership to
achieve exceptional … Family Experience:
• Conducts family rounds on four acute care floors
• Reviews rounding and survey … data with leadership teams
• Coordinates nursing retreats and family experience education sessions
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www.ahrq.gov/practiceimprovement/delivery-initiative/abstract-magill.html
December 01, 2017 - satisfaction and experience, total costs of care, provider and staff attitudes, and financial performance … Patient experience improved with regard to the patient-centered medical home (PCMH) domains of Comprehensive … The experience of patients enrolled in our care management program improved over the 3 years of the project … Clinician support for patient self-management suggests that practice staff believe that patients are … patient population targeted by care management.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
October 12, 2017 - AHRQ’s CAHPS® Program
Caren Ginsberg, PhD
Director, CAHPS Division
Center for Quality Improvement & Patient … care environment
• Aims of the Program:
• Researching patient experience of care concepts and
measurement … cooperative agreements (RAND Corporation, Yale
University):
• Independent research moving CAHPS and patient … experience
forward; developing tools; ensuring that CAHPS surveys
adhere to established standards … • We partner with organizations, health plans,
patient groups in our product development and
testing
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Maddox_111.pdf
June 18, 2008 - Clinical
experience shows that non-invasive capnographic monitoring provides the earliest warning of … Experience has taught us that to improve patient safety, the
goal must be to improve processes and focus … Patient Selection
As shown in Figure 3, all SJCHS patients who receive PCA therapy have continuous … Clinical experience with patient-controlled analgesia using continuous
respiratory monitoring and a … Clinical
experience with patient-controlled analgesia using
continuous respiratory monitoring and a
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv.html
June 01, 2010 - Functioning Measures and Gaps
Client Experience Measures and Gaps
Program Performance Measures and … Change in Daily Activity Function
Measure
Source
Notes
Percentage of patients whose … served via Medicaid, but likely not HCBS
Mean change score in physical functional health status of patients … Improvement on waiver: clients who can do more for themselves now
Participant Experience Survey, Acquired … Hep B
Institute for Clinical Systems Improvement (ICSI)
Recommendation only
Percentage of patients
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www.ahrq.gov/news/newsletters/e-newsletter/971.html
August 01, 2025 - Research Finds Barriers for Rural Patients . … Research Finds Barriers for Rural Patients Rural Patients Face Growing Travel Times for Surgery Rural … Recording of CAHPS Tools Webinar Now Available “New CAHPS Tools for Patient Experience Measurement,” … experience measurement. … experience and satisfaction, use of approved survey vendors, and the availability and use of CAHPS surveys
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state-apb.html
January 01, 2024 - Patient-focused researcher/social scientist
Joe Grubenhoff, M.D. … Pediatric emergency medicine physician and patient safety operations
Kelly Gleason, RN, Ph.D. … Two decades of diagnostic error experience
Mark Graber, M.D. … Two decades of diagnostic error experience
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.docx
January 28, 2011 - What is important is an individual’s experience as a patient or family member at the hospital. … This organization has experience with sharing performance data with patients and families. … Experience with patient and family involvement
Beyond patient satisfaction surveys or focus groups, … to help people understand how to use information from patient experience of care surveys. … and family experience.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
March 01, 2020 - care
Creates common metrics and national standards for
collecting and analyzing information about patient … experience of care that may be adopted for quality
improvement purposes
Available in the public … Research-Statistics-Data-and-Systems/Research/CAHPS/ED
Survey Development
Survey was originally called the Emergency Department
Patient … Experience of Care Discharged to Community
(EDPEC DTC) Survey
Development: 2012 - 2020
Parallels … During this emergency room visit
People who took care of you
Leaving the emergency room
Overall Experience
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/data-change-slides.pptx
April 01, 2022 - Using Data To Drive Change and Improve Patient Safety Slides
Using Data To Drive Change and Improve … Any similarity between a case study and actual patient or hospital experience is purely coincidental. … Any similarity between a case study and actual patient or hospital experience is purely coincidental. … Any similarity between a case study and actual patient or hospital experience is purely coincidental. … Any similarity between a case study and actual patient or hospital experience is purely coincidental.
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www.ahrq.gov/cpi/about/organization/nac/gelrud.html
February 01, 2025 - population health officer, where she was responsible for system-wide quality, safety, infection prevention, patient … experience, accreditation, care management, community outreach, performance improvement, population … and human resources programs that resulted in Medicare quality recognitions, Alliance for Workplace Experience