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Showing results for "patient experience".
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281. NAC Member Biography: Sharon Weidner Hickman | Agency for Healthcare Research and Quality
     www.ahrq.gov/cpi/about/organization/nac/hickman.html
     February 01, 2025 - demonstrated track record of achievement in strategic development, performance/operational improvement, patient … experience, quality, safety, change management, improvement science, training and development, clinical … Her experience spreads across all aspects of care, including clinical and nonclinical areas, as well … She has a passion for strategic program development and partnering with clients to solve complex business … She is a certified professional in patient safety, in healthcare quality, and a master certified professional

282. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
     May 01, 2022 - Clinician & Group Survey In 1999, the CAHPS research team began work on a survey that would assess patients … In July 2007, the National Quality Forum endorsed this survey as a measure of patient experience with … experience questions. … of the draft survey questions was tested in cognitive interviews with English- and Spanish-speaking patients … The revision process resulted in the beta version of an instrument designed to measure patient experience

283. First Annual Centers of Excellence Workshop | Agency for Healthcare Research and Quality
     www.ahrq.gov/chsp/events/coe-workshop1.html
     December 01, 2022 - that will enable users to access health system data and information about practices aimed at improving patients … The likelihood that systems and patient experience vary by patient population as defined by condition … The importance of considering patient experience in identifying health "systems" (e.g., providers that … function in a coordinated manner may be a system), defining their attributes (e.g., characteristics that patients … experience measures such as CAHPS).

284. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - communication skills of physicians and other providers certainly play a large role in shaping the patient's experience … the information she receives, and act upon it (e.g., by changing behavior) also contributes to the experience … , less likely to sue in case of an error, and more likely to experience improved health outcomes. 1 … Their clinicians are likely to be more satisfied with their caregiving experience as well. … Patients can also use the form during the visit to write down what they and the doctor agreed the patient

285. Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-sangria.pdf
     January 01, 2022 - l Report • Explore the National Benchmarks • Explore State Snapshots • Query the NHQDR Data Patient … Experience The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program . … CAHPS® Exp lore aggregated resu lts from CAH PS surveys t hat ask patients to report on t heir experiences … Experience Hospital Inpatient and Outpatient Use, Cost, and Quality AHRQ Data Tool-Topic Areas … Topic Area Search Results: Patient Experience CAHPS Data Reporting Which CAHPS Survey Results are

286. AHRQ Transforming Primary Care Grants | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/research-transform-primary-care/transform/tpcbib/index.html
     May 01, 2015 - C-B2-03: patient and clinician experience in a patient-centered medical home demonstration. … After adjusting for baseline, PCMH patients reported higher ratings on six of seven patient experience … Transforming primary care in the New Orleans safety-net: the patient experience. … Patient experience and physician/staff satisfaction in transforming medical homes. … System change was negatively correlated with patient-reported access to care but not with patient experience

287. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/dental/index.html
     March 01, 2025 - are available for this survey: CAHPS Dental Plan Survey ( PDF , 608 KB; Word , 99 KB)—English only Patient … Experience Measures from the CAHPS Dental Plan Survey (PDF, 614 KB) Users of this survey may want to … Quality Measures from the Dental Plan Survey The Dental Plan Survey produces the following measures of patient … experience: Care from Dentists and Staff. … Defense's health plan for military personnel and their dependents, developed this survey to measure patients

288. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
     January 01, 2020 - So the surveys measure patient experience of care in different settings and with health plans and with … Fry, Slide 14 Patient experience encompasses the range of interactions that patients have with the … Fry, Slide 15 The terms patient satisfaction and patient experience are often used interchangeably, … To assess patient experience you have to find out from patients whether something that should have happened … There's also extensive evidence about the relationship between patient experience and other important

289. CAHPS American Indian Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
     July 01, 2024 - available for this survey: CAHPS American Indian Survey ( PDF , 644 KB; Word , 54 KB)—English only Patient … Experience Measures From the CAHPS American Indian Survey (PDF, 636 KB) Users of this survey may want … Measures from the American Indian Survey The American Indian Survey produces the following measures of patient … experience: Getting care quickly. … Patients' rating of the provider. Patients' rating of the clinic.

290. Table 1. List of Important Measure Constructs, by DRA Domain | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/tab1.html
     June 01, 2010 - Services Executive Summary Introduction and Scan Methodology Evaluation of Measures in the Scan Client … Functioning Measures and Gaps Client Experience Measures and Gaps Program Performance Measures and … Client Experience Respectful treatment by direct service providers. … Client perception of quality of care. Satisfaction and choice regarding residential setting. … Client report of abuse and neglect.

291. Appendix V (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv1b.html
     June 01, 2010 - Services Executive Summary Introduction and Scan Methodology Evaluation of Measures in the Scan Client … Functioning Measures and Gaps Client Experience Measures and Gaps Program Performance Measures and … behavioral health consumers; parallel proxy questions developed for children Improvement on waiver: clients … Psychiatric Programs 4 3 4 2 13 Residential care for children with psychiatric disorders Patient … Percentage of patients who received an influenza immunization during the one-year measurement period

292. Final Progress Report: Improving patient safety through leadership and team performance in simulations (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/fernandez-report.pdf
     January 01, 2024 - PURPOSE Over half a million people suffer cardiac arrest every year, with fewer than 10% of patients … Experience: All members of the team completed an experience questionnaire specific to their team role … (years) in emergency or critical care nursing, medical student year, simulation experience (number … Experience 0 3.294 -.106 .002 -.060 1 5. Leader gendera 1.43 .501 .180 .165 -.138 .205 1 6. … Although a team’s experience may have influenced primary team outcomes, the experience covariate was

293. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
     May 01, 2017 - Slide 12: The Patient's Ambulatory Surgery Center Experience Say: Awareness of what patients face … A lack of engagement skills or a negative past experience in engaging patients and families may prevent … These include— Depersonalizing the patient’s experience by referring to a patient by a number instead … experience, and time, they will be more likely to practice it routinely. … Opportunities for engagement exist throughout the ambulatory surgery center experience.

294. Strategy 1: Working with Patients & Families as Advisors (Tool 5) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
     June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 5) Guide to Patient & Family Engagement … the care experience for all patients and families – Discuss and plan changes to improve hospital … quality and safety – Identify ways of improving the care experience for all patients and families … in the hospital: – Was there a time when you had a really good experience? … experience possible 22 Strategy 1: Patient & Family Advisor Information Session (Tool 5) Preparing

295. Final Progress Report: Pediatric patient safety learning laboratory to re-engineer continuous physiologic monitoring systems (pdf file)
     www.ahrq.gov/sites/default/files/2024-05/bonafide-report.pdf
     January 01, 2024 - We began with experience mapping. … four patients would typically experience 36-100 alarms per 12-hour shift. … and care provider experience. … Alarm response process and experience map. … Patients would experience a median of less than one alarm per 8 hours with an SpO2 limit of 80%, a 15

296. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncilapb.html
     April 01, 2018 - Information Sheet What is the Patient Safety Partnership Council? … The Patient Safety Partnership Council is a group of committed patients, caregivers, health care providers … Able to use experience constructively. … Able to work productively and collaboratively with council members whose background, experience, and … Be committed to improve care for all patients and family members.

297. Communicating with Patients and Families around Antibiotic Decisions - Slides
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
     September 01, 2022 - Care 6 First Scenario – Past Experience  Prior Experience With Clinicians Problem: Another clinician … Care 8 Second Scenario – Past Experience Prior Experience With Antibiotics Problem: What patients … Patient Handout: The Patient Handout discusses the reasons your patient might not receive an antibiotic … Association of clinician denial of patient requests with patient satisfaction. … What patients want. Patient Educ Couns. 2013 Mar;90(3):287-90. PMID: 23395286.

298. Understanding SOPS Surveys: A Primer for New Users - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
     January 01, 2018 - Research and Quality's Patient Safety Education and Training Catalog consists of patient safety programs … experience • Hospital SOPS to AHRQ Patient Safety Indicator (PSI) adverse event rates • Nursing … Experience Higher patient safety culture scores associated with better patient experience scores … Exploring relationships between patient safety culture and patients’ assessments of hospital care. … Experience Hospital SOPS & PSI Adverse Event Rates Nursing Home SOPS and CMS Nursing Home Compare

299. Affinity-Group-Operational-Adjustments-In-Person-Cr (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-group-operational-adjustments-in-person-cr.pdf
     February 01, 2020 - virtually -Staffing schedules -Addressing staff concerns Onsite Patient Experience -Patient waiting … Experience -Support for patients between sessions -Pandemic-related support -Planning for contact tracing … Onsite Patient Experience Adjustments 11 What specific adjustments have you made to patient waiting … , intake processes or patient screening? … Are you and your patients expecting a gradual return to “normal” or are you preparing for a “new normal

300. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a valuable look at patients … Measures Getting Timely Appointments, Care, and Information How Well Providers Communicate with Patients … related to CAHPS measures ++ Information about aspects of experience not measured by CAHPS … Experience. … J Patient Exp 2017 Mar;4(1):37-45.