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Showing results for "patient experience".
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261. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
     October 01, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast Advancing the Science of Patient Experience … questions that: • Prompts survey respondents to tell a clear and comprehensive story about their experience … experience of hospital care. … Feedback loop: testing a patient experience survey in the safety net. … Advancing the Science of Patient Experience Assessment CAHPS Family of Surveys Core CAHPS Design Principles

262. Comparative Reports on Physicians | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
     October 01, 2022 - Patient experience scores are also reported for some physician groups and ACOs. … The website reports on clinical quality, patient experience, and the general cost of care for more than … The website provides scores on patient experience as well as several aspects of effective care, such … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The website has patients’ ratings of their physicians as well as patient comments.

263. Effect of Recent Refresher Training on in Situ Simulated Pediatric Tracheal Intubation Psychomotor Skill Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Nishisaki_44.pdf
     April 19, 2008 - emergency conditions are associated with respiratory compromise, in contrast to cardiac problems in adult patients … care, similar to other PICU patient care rooms with two sets of suction, a monitor, and other patient … over time if not practiced repeatedly.17 Initial and refresher tracheal intubation training using patients … may be challenging, since intubation by trainees may have higher complication rates,35 patients may … Does simulation improve patient safety?

264. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - Assessment of Healthcare Providers and Systems Hospital Survey − Child Version (Child HCAHPS) 15 Patient … Experience Measurement • Patient experience measures cover aspects of care: – That patients value … – That patients can directly observe – For which patients are generally the best source of information … hospitals within hospital, and 23% general hospitals 18 19 Final Child HCAHPS Survey 39 patient … of Care Survey Outline Pediatric Quality Measures Program Patient Experience Measurement Child

265. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-SOPS_101_Webcast-FAMOLARO.pdf
     January 01, 2020 - Hospital SOPS to Hospital CAHPS patient experience 2. … Experience Hospital SOPS Average Composite Score H os pi ta l C AH PS ® C om po si te S … co re Higher patient safety culture scores associated with better patient experience scores r = .41 … Exploring relationships between patient safety culture and patients’ assessments of hospital care. … Experience HSOPS 1.0 & Patient Safety Indicator (PSI) Adverse Event Rates Nursing Home SOPS and CMS

266. 26-Patient-Education-Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
     June 01, 2023 - recovery experience as possible. … Help People Feel Safe Asking Questions Patients and caregivers who had previous experience with surgery … But patients and caregivers may still be silent about their concerns. … Find out what each patient is concerned about regarding pain and medications. … and patient understanding only.

267. Patient and Family Engagement in the Surgical Environment Module | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-slides.html
     May 01, 2017 - Communicating with patients and family members. Utilizing patient advisers. … To enhance the patient’s experience. To improve the efficiency and effectiveness of care. … Depersonalizes patient experience by referring to patient by a number instead of name. … Experience with patient and family engagement. Increased teamwork. … Opportunities for engagement exist throughout the ambulatory surgery center experience.

268. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
     June 02, 2025 - Patient Safety Culture at Aurora Health Care • AHRQ Survey on Patient Safety (SOPS) conducted in … Experience with the Pharmacy Safety Culture Pilot Study • • • 2012 - an outpatient pharmacy … Follow up from Pilot Study • Some QI Project Examples: – Accurately identify patients using date of … Aurora Pharmacies Overview Aurora Patient Safety Culture Patient Safety Culture at Aurora Health … Care Experience with the Pharmacy Safety Culture Pilot Study Pilot Study – Selected Results Follow

269. 2025 CAHPS Research Meeting Agenda (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-research-meeting-agenda-2025.pdf
     January 01, 2025 - AND FAMILIES TO ASSESS AND IMPROVE THE EXPERIENCE OF CARE A Virtual Research Meeting Sponsored … in developing experience of care assessment and improvement methods is a fundamental principle underlying … , families, and others in assessing and improving the care experience. … BREAK Part II: Partnering with Patients and Families to Improve the Experience of Care 1:35 – 2:15 … Experience Based Co-Design Methods and Applications • Introduction of Part II: Susan Edgman-Levitan

270. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - PERSILY (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-persily.pdf
     June 02, 2025 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - PERSILY 43 First Hand Experience … experience every time a patient is discharged. … PDSA process revealed 10 immediate interventions. 5757 Section E: Experience with activities to … Centeredness and Efficiency Section E: Experience with activities to improve efficiency Section E: … Experience with activities to improve efficiency Conclusion

271. Potential Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3.html
     October 01, 2013 -       FF   WW Patient experience       GG   XX Proactive and ready … /clinicians GG Patient experience of care with primary care clinic/clinician HH Clinician … resource TT Average total time working with client UU Percentage of clients referred … resources XX Patient experience of care with community resource YY Proactive steps taken … by community resources to engage and interact with patients ZZ Community resource supports patient

272. Final Progress Report: Improving Patient Safety in Orthopedic Trauma Surgical Training (pdf file)
     www.ahrq.gov/sites/default/files/2024-04/anderson-report.pdf
     January 01, 2024 - Final Progress Report: Improving Patient Safety in Orthopedic Trauma Surgical Training Title: Improving … Patient Safety in Orthopedic Trauma Surgical Training Principal Investigator: Donald D. … Increased resident skill in wire navigation gained outside of the OR will spare patients undue additional … The paradigm struggles to ensure patient safety. … the time it takes to perform this common and critical surgery, and ultimately improve the care of patients

273. The CAHPS® Ambulatory Care Improvement Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
     January 01, 2016 - Clinician & Group Survey are widely used by health care providers, payers, and purchasers to assess patients … familiar with the process of clinical quality improvement (QI), many find the process of improving patients … experience. … experience, and • Ways to use the survey results along with other sources of information to identify … experience as well as useful resources, many of which are publicly available.

274. EvidenceNOW Southwest Practice Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-sw.pdf
     April 03, 2017 - This survey has three sections: 1) General Information, 2) Improving Patient Care, and 3) ENSW Experience … (such as patient advisory groups or patients or family members on QI teams)      e. … A patient experience survey is used regularly (at least quarterly) to monitor practice performance  … SECTION 3: ENSW Experience Continued SECTION 3: ENSW Experience Continued SECTION 3: ENSW Experience … Experience Continued SECTION 3: ENSW Experience Continued SECTION 3: ENSW Experience Continued SECTION

275. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLEARY (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-outpt-mhs-webcast-cleary.pdf
     January 01, 1998 - Overview of CAHPS Mental Health Surveys • Surveys designed to assess and guide improvement of patient … ► CAHPS Experience of Care and Health Outcomes (ECHO) Survey ► Supplemental items on access to mental … Synthesized into Experience of Care and Health Outcomes (ECHO) survey 2000 Cognitive testing of ECHO … survey 2002 Field test of ECHO trademarked by AHRQ 2007 Endorsed by the National Quality Forum 13 Experience … of Care & Health Outcomes (ECHO) Survey ►Collects patient experience information and information

276. From Public Testimony to Vehicle for Statewide Action: Experience of the Michigan State Commission on Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Valade_46.pdf
     May 05, 2008 - From Public Testimony to Vehicle for Statewide Action: Experience of the Michigan State Commission on … Patient Safety From Public Testimony to Vehicle for Statewide Action: Experience of the Michigan … staff or teaching patients to accommodate poor system design … safety (e.g., health history, medication history, and critical lab values) is available to patients … Involve patients as active health care partners • Empower consumers/patients/clients/residents and

277. Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/926.html
     August 01, 2024 - Register Now: September 17 Virtual Research Meeting on the Use of Patient-reported Experience and Outcome … experience, but the data have untapped potential for studying consumer choice, an AHRQ-funded literature … experience, such as provider communication, access, courteous office staff, and patient-centeredness … Register Now: September 17 Virtual Research Meeting on the Use of Patient-reported Experience and Outcome … ET to explore the differences between patient-reported experience measures and patient-reported outcome

278. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - The survey produces the following measures of patient experience: • Access to Timely Appointments, … Dean Clinic knew they wanted a validated tool that could measure and track patient experience data … With input from both staff and management, Dean Clinic developed action plans to improve patient experience … Enhancing the Patient Experience Through Shadow Coaching of Providers After providers saw their results … More examples of interventions to improve patient experience with primary and specialty care as measured

279. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - The survey produces the following measures of patient experience: • Access to Timely Appointments, … Dean Clinic knew they wanted a validated tool that could measure and track patient experience data … With input from both staff and management, Dean Clinic developed action plans to improve patient experience … Enhancing the Patient Experience Through Shadow Coaching of Providers After providers saw their results … More examples of interventions to improve patient experience with primary and specialty care as measured

280. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
     May 01, 2022 - Clinician & Group Survey In 1999, the CAHPS research team began work on a survey that would assess patients … In July 2007, the National Quality Forum endorsed this survey as a measure of patient experience with … experience questions. … of the draft survey questions was tested in cognitive interviews with English- and Spanish-speaking patients … The revision process resulted in the beta version of an instrument designed to measure patient experience