Results

Total Results: 3,703 records

Showing results for "patient experience".
Users also searched for: patient safety indicators

141. CAHPS Webcasts & Recent Events | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/index.html
     August 01, 2025 - Upcoming: Strengthening Partnerships with Patients and Families to Assess and Improve the Experience … Patient experience, patient safety, and provider well-being: Associations and paths for quality improvement … Equity in patient experience with care. The science and implementation of patient narratives. … Methods for implementing and evaluating improvements in patient experience. … Experience Measurement (Webcast) (June 25, 2025)   2024 How Patient Narratives Can Support Your Patient

142. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-HAYS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-hays.pdf
     June 02, 2025 - AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-HAYS … Survey 4.0 (beta) • Released in 2020 • Iterative refinements ► Pilot study in 2021 with 367 adult patients … (27%) at UCLA ► 8 cognitive interviews (11/22) with Veterans Administration (VA) patients • VA field … tests ► Initial field test with 907 patients ► Second field test with >7,000 patients (18% response … rate) − VHA Office of Health Equity (OHE) and Office of Patient-Centered Care & Cultural Transformation

143. Clinic/Clinician-Patient Relationships | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-4.html
     October 01, 2013 - Domain Delivery of service (clinic/clinician-patient) Data source Patient survey – Patients … of a patient’s experience with a clinic/clinician to achieve a desired preventive health goal. … Domain Patient experience (clinic/clinician-patient) Data source Patient/individual survey … , experience with treatment, etc.) or may be reported as a composite measure  that combines responses … to several survey items to assess relevant aspects of patient experience.

144. Understanding CAHPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
     June 02, 2025 - • Surveys measure patient experience of care in different settings. … ► Conducts research to further… − our understanding of patient experience of care − our knowledge … of measuring PE and collecting PE data − informative reporting of patient experience data − Quality … Experience of Care Research at AHRQ • Active research program in patient experience and its measurement … , patient engagement, and patient safety ► Collecting patient experience data using narrative protocols

145. Directions for Future Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-4.html
     June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … experience shows the capacity of patients and families to convey accounts about many aspects of their … Criteria may include the closeness of caregivers’ relationships with patients or the extent to which … Future research could leverage accounts of patients’ experience toward this end in two ways.

146. CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
     June 02, 2025 - experience measurement … • Surveys measure patient experience of care in different settings. … Experience of Care Research at AHRQ • Active research program in patient experience and its measurement … , patient engagement, and patient safety ► Collecting patient experience data using narrative protocols … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

147. HCBS CAHPS Survey Database: What You Need to Know - GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
     June 02, 2025 - • Practice Improvement: Create tools for health care professionals to improve care for their patients … ’ experiences with their health care ► Patient experience vs patient satisfaction – whether something … ►Conducts research to further our knowledge of … −Understanding patient experience −Measuring and collecting … databases for CAHPS survey data 9 CAHPS Surveys: Gold standard for patient experience measurement … CAHPS Surveys: ►Measure patient experience, not patient satisfaction ►Capture the patient’s voice

148. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1.html
     July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Next Page Table of Contents Patient Experience as a Source for Understanding the Origins … Impact, and Remediation of Diagnostic Errors Executive Summary Introduction Past Research on Patient … Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Volume 1: Why Patient Narratives Matter.

149. Impact of AHRQ’s Patient Safety Tools: Challenge Competition | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/about/challenge-competition.html
     February 01, 2024 - Impact of AHRQ’s Patient Safety Tools: Challenge Competition AHRQ offers many practical tools … and resources to help a variety of healthcare organizations, providers, and others make patient care … Their experience using this tool is summarized in "MU Health Care Uses AHRQ Toolkit to Reduce Reportable … Their experience using this tool is summarized in "UChicago Medicine Reduces Perioperative VTE With AHRQ … Their experience using this tool is summarized in "Impact of AHRQ’s Patient Safety Tools: Preventing

150. How Are CAHPS® Survey Results Used? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
     January 01, 2021 - 29 What we have learned about improving patient experience Evaluating the use of a modified CAHPS® … Conclusion: Small measurable improvements in patient experience may be achieved over short projects … Experience Improvement • Leadership and governance • Partnerships with patients and families • Focus … Publication No. 1067, November 2006. 31 Using CAHPS Surveys To Improve Patient Experience Monitor … of Patient Experience Improvement Using CAHPS Surveys To Improve Patient Experience CAHPS Ambulatory

151. Understanding CAHPS® Surveys: A Primer for New Users (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
     January 01, 2014 - Understanding CAHPS® Surveys: A Primer for New Users What Is Patient Experience and How Does CAHPS … “Patient experience encompasses the range of interactions that patients have with the health care system … Satisfaction • Patient Experience  Focus on patient reports  Whether something that should happen … Satisfaction  Focus on patient ratings  Whether patients’ expectations were met and how they … What is Patient Experience? Experience vs.

152. Archived Announcements About CAHPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/news/archive/index.html
     June 01, 2024 - Settings of care for which patient experience of care should be developed. … AHRQ Posts Webcast Materials for “The Power of Patient Stories for Improving the Patient Experience” … guidance on improving and reporting on patient experience. … Assessing Patient Experience With Telehealth New survey to assess patient experience with any synchronous … in patient experience measurement and reporting.

153. Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
     June 02, 2025 - experience measurement. … Experience of Care Research at AHRQ • Active research program in patient experience measurement • … Current research topics include:  Patients’ experiences with care coordination, shared decision-making … , patient engagement, and patient safety  Collecting patient experience data using patient narrative … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

154. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-ginsberg.pdf
     June 02, 2025 - • Practice Improvement: Create tools for healthcare professionals to improve care for their patients … experience of care ► our knowledge of measuring patient experience and collecting patient experience … data ► informative reporting of patient experience data ► quality improvement efforts involving CAHPS … surveys • Developing surveys and related materials to assess patient experience in healthcare settings … and with health plans and providers ► Gold standard for patient experience measurement ► Capturing

155. Outpatient Surgery and Patient Safety—The Patient’s Voice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Hundt.pdf
     January 01, 2003 - their patient outcomes—except for those instances when patients are admitted to a hospital with which … In our work we define patient safety in outpatient surgery as comprised of the following: • Patients … Based on prior survey development experience,14 we created the patient survey by agreeing on the content … Study participants by center Center Volume - 2002 # patients approached # patients recruited … seemed to better prepare them for the outpatient surgery experience Advances in Patient Safety:

156. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
     July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine … Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.A. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

157. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6a.pdf
     July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine … Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.A. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

158. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-cleary-slides.pdf
     March 01, 2010 - Can Patient Experience Be Improved? … Can Patient Experience Be Improved? … www.ahrq.gov/cahps Tools for Improving Patient Experience Patient Experience Improvement Inventory … and Outcomes Patient Experienceand Patient Behavior Patient Experience and Clinical Processes Patient … Experience and Efficiency Patient Experience and Safety Patient Experience and Clinical Outcomes

159. Factors that Impact Perinatal Care Experience and Outcomes: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/perinatal-care-experience-slides.pdf
     March 06, 2025 - Factors that Impact Perinatal Care Experience and Outcomes: Slide Presentation National Center for … of respectful maternity care Patient experience with care Defining Respectful Maternity Care 1 … Chronic Disease in Pregnancy 0% 10% 20% 30% 40% 2016 2017 2018 2019 2020 2021 2022 % of Pregnant Patients … like the postpartum months • Interventions designed to make it easier for pregnant and postpartum patients … took just a few minutes for most • Given PCP supply constraints, should be targeted toward high-need patients

160. Improving Hospital Inpatient Nursing Care: A Case Study of One Hospital's Intervention to Improve the Patient's Care Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
     April 01, 2010 - the patient experience of care. … “service” component of patient care; i.e., the way patients experience care in the hospital including … The survey allows the hospital to trend patient experience data over time, track patients’ experiences … They also conducted the hospital’s own patient experience survey, asking patients questions about their … experience data o Staff introductions o Providing emotional support to patients/families o Patient