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Showing results for "patient experience".
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81. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (Webcast) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
    July 01, 2018 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Featured Clinicians & Providers Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Experience CAHPS Announcements Contact CAHPS Excelling on CAHPS: Lessons … Two top-performing health plans shared how they have achieved high patient experience scores in the areas … Experience of Care: Inventory of Improvement Resources 2014 CAHPS ® Health Plan Survey Database Chartbook

82. Strategy 2: Communicating for Improve Quality (Tool 6) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
    May 24, 2013 - • What is the patient and family experience in our hospital? … Patient and family engagement: • Creates an environment where patients, families, clinicians, and … • Foundation of all interactions with patients and families • Research shows patient-centered communication … Improve Quality Training (Tool 6) What is the patient and family experience at our hospital? … What is the patient and family experience at our hospital? What is it like being a patient?

83. Module 6: Care for the Caregiver | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html
    August 01, 2022 - Clinics Pharmacy Multiple Settings Quality Measures Reports Engaging Patients … Slide 1 Say: Despite their effort to provide the best care possible to patients, health care … Module 5 provides detailed information concerning the elements of disclosure to patients and families … It is estimated that one in seven patients is affected by adverse events, and that as many as half of … view them after the event, whether or not their colleagues will trust them to deliver safe care to patients

84. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/2_steven_martino.pdf
    June 25, 2014 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? … www.cahps.ahrq.gov Part One What have we learned about the effects of including patient comments … 12 www.cahps.ahrq.gov Research on Reporting Comments: SelectMD 1.0 • How does adding patient … How to obtain comments that are representative, balanced, and better aligned with valued aspects of patient … experience How to report patient comments in a way that promotes integration with standardized measures

85. CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/ich/index.html
    November 01, 2023 - Experience CAHPS Announcements Contact CAHPS CAHPS In-Center Hemodialysis … experience: Nephrologists' communication and caring Quality of dialysis center care and operations … Providing information to patients Rating of kidney doctors Rating of dialysis center staff Rating … Improving Patients' Experiences with In-Center Hemodialysis In 2005-2006, the CAHPS Team conducted … facilities implemented appropriate quality improvement programs and measures, and then resurveyed their patients

86. Understanding CAHPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
    January 01, 2023 - Experience CAHPS Announcements Contact CAHPS Understanding CAHPS Surveys … Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys, and explained how they focus on patients … experience. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS Program

87. Maine Hospital Speeds Patients’ Admitting Time from the Emergency Department After Using AHRQ Tools | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsroom/case-studies/202001.html
    April 01, 2020 - Home News Newsroom Impact Case Studies Maine Hospital Speeds Patients … Case Studies Blog Newsletter Events Maine Hospital Speeds Patients … experience of care. … Experience, Patient Safety, Quality of Care, Surveys on Patient Safety Culture … April 2020 Page originally created April 2020 Internet Citation: Maine Hospital Speeds Patients

88. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
    July 01, 2022 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers Improving Patient … Experience CAHPS Announcements Contact CAHPS CAHPS for Merit-Based … experience measures (referred to as summary survey measures, or SSMs): Getting Timely Care, Appointments … Stewardship of Patient Resources.

89. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
    November 01, 2023 - Experience CAHPS Announcements Contact CAHPS CAHPS Adult Hospital … to which professionals in hospital settings are reducing the health literacy demands they place on patients … Interpreter services —These items assess patients' experiences with interpreter services in hospitals … experience: six composite measures, two individual items, and two global ratings. … Responsiveness of hospital staff (composite measure) Discharge information (composite measure) Patients

90. AHRQ SHARE Approach Fact Sheet (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/sharefactsheet/share-approach_factsheet.pdf
    April 01, 2016 - Reach a decision with your patient. Help your patient explore & compare treatment options. … takes into account evidence-based information about available options, the provider’s knowledge and experience … The SHARE Approach: A Model for Shared Decision Making Both health care professionals and patients … Benefits to Patients: • Improved patient experience of care • Improved patient adherence to treatment … SHARE Approach builds a trusting and lasting relationship between health care professionals and patients

91. 2014 Pilot Study: Value and Efficiency Supplemental Items for the Medical Office SOPS Survey (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/medofficevaluepilotreport.pdf
    November 01, 2017 - Personal Experience With Value and Efficiency Improvement Activities Value and Efficiency Experience … I shadowed/followed patients in this medical office to identify ways to improve their care experience … Patient and family member preferences have led to changes in our workflow. 47% 44% 42% Experience … I shadowed/followed patients in this medical office to identify ways to improve their care experience … I shadowed/followed patients in this medical office to identify ways to improve their care experience

92. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Featured Clinicians & Providers Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers Improving Patient … Experience CAHPS Announcements Contact CAHPS CAHPS Health Plan Survey … 5.0 Measures For more information: Patient Experience Measures from the CAHPS Health Plan Survey

93. CAHPS Nursing Home Surveys | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/nh/index.html
    August 01, 2023 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Featured Clinicians & Providers Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers Improving Patient … Experience CAHPS Announcements Contact CAHPS CAHPS Nursing Home Surveys … experience: Meeting Basic Needs: Help with Eating, Drinking, and Toileting Nurses/Aides' Kindness

94. How PSOs Help Health Care Organizations Improve Patient Safety Culture (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
    September 01, 2016 - addition, evidence suggests that bundled, multicomponent interventions can improve clinician and staff experience … following are examples of topics that have been discussed during Safe Table events: ■ Failure to inform patients … Director North Carolina Quality Center 4 within a PSO evaluated the initiative of Second Victim Experience … ■ Second Victim Experience ■ Team Strategies and Tools to Enhance Performance and Patient Safety … The safe tables collaborative: a statewide experience.

95. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - Experience CAHPS Announcements Contact CAHPS CAHPS Clinician & Group … Originally known as the Narrative Elicitation Protocol, the first CAHPS Narrative Item Set asks patients … Clinician & Group Survey: A Narrative Item Set for the Clinician & Group Survey 3.0/3.1 , which asks patients … A Narrative Item Set for the Clinician & Group Visit Survey 4.0 (beta) , which asks patients about their … Stories for Improving the Patient Experience (Webcast)  (May 12, 2022) Webcast: CAHPS Patient Narrative

96. Baylor Scott & White Health: Building a Foundation for Continuous Improvement (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/lhs/lhs_case_studies_bsw.pdf
    April 01, 2019 - AHRQ defines an LHS as a health system in which internal data and experience are systematically integrated … experience. … Blood used to be drawn between 3 and 5 a.m. until someone in a daily huddle suggested the patient experience … The change was made, lab reports are still completed by 7:30 a.m. in time for rounds, and patient experience … The app, which interfaces with the health system’s EHR, offers a simple, streamlined experience for

97. Comparative Reports on Health Plans | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
    December 01, 2022 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … health plan quality: how well the plan helps members stay healthy and manage chronic conditions, member experience … care provided to members with illness, preventive and well-care for adults and children, and member experience … Clinical performance and patient experience ratings are represented by one to five stars, with five stars … The scores for patient experience with health plans use CAHPS rating and composite measures.

98. Strategy 4: IDEA Discharge Planning (Tool 4) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
    May 22, 2013 - • What is the patient and family experience of discharge? … – Patient outcomes, including emotional health, functioning, and pain control – Patient experience … • Nearly 20 percent of patients experience an adverse event within a month of discharge, of which ¾ … and family have a good care experience – Reassures patients and families that they know what to do … What is the patient and family experience of discharge at our hospital?

99. Patient-Centered Outcomes Research Career Development (K) Awards | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/funding/training-grants/PCOR.html
    December 01, 2021 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Outcomes Research Career Development (K) Awards AHRQ’s Patient-Centered Outcomes Research (PCOR … Program Who Should Consider Applying Doctoral Degree Requirement AHRQ Patient-Centered Outcomes … Research-scientists, early in their research career trajectory, who are interested in a mentored career development experience … training who are early in their research career trajectory and interested in a mentored career development experience

100. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
     January 01, 2023 - We ask for patient or family member input on ways to make patient visits more efficient 1 2 3 4 … 1 Yes Go to Section E (Experience With Activities to Improve Efficiency) 2 No Continue below How … Section E: Experience With Activities To Improve Efficiency In the past 12 MONTHS, have you done … I shadowed/followed patients in this office to identify ways to improve their care experience. 1 2 … I made a suggestion to management about improving patients’ care experiences 1 2 7.