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Showing results for "patient experience".
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61. AHRQ Transforming Primary Care Grants | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/ncepcr/research-transform-primary-care/transform/tpcbib/index.html
    May 01, 2015 - C-B2-03: patient and clinician experience in a patient-centered medical home demonstration. … After adjusting for baseline, PCMH patients reported higher ratings on six of seven patient experience … Transforming primary care in the New Orleans safety-net: the patient experience. … Patient experience and physician/staff satisfaction in transforming medical homes. … System change was negatively correlated with patient-reported access to care but not with patient experience

62. Strategy 6N: Price Transparency | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
    March 01, 2020 - Experience Ambulatory Care Improvement Guide Section 1: About the CAHPS Ambulatory Care … Improvement Guide Section 2: Why Improve Patient Experience? … Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care … Research on Improving Patient Experience CAHPS Announcements Contact CAHPS … The Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) – the version used by the

63. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
    December 01, 2023 - Experience CAHPS Announcements Contact CAHPS CAHPS Emergency Department … Results from the Emergency Department Survey can help EDs better understand their patients’ experience … of care and improve the services provided to their patients. … experience: Getting Timely Care. … Focus groups with ED patients and caregivers of ED patients. A technical expert panel.

64. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
    February 01, 2023 - These measures include indicators of patient safety, clinical process of care, patient experience of … ' perspectives on care they experience during a hospital stay. … HCAHPS addresses critical aspects of the hospital experience, including: Communication with doctors … Discharge information and patients' understanding of care when leaving the hospital. … This survey asks about various aspects of patient experience that are important to children and their

65. Using the Trademarked CAHPS Name | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
    April 01, 2024 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Experience? … Experience CAHPS Announcements Contact CAHPS Using the Trademarked … If you are fielding a patient experience survey based on a CAHPS survey, please refer to the guidelines … its initial focus on enrollees' experiences with health plans to a broader focus on consumers' and patients

66. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsletters/e-newsletter/877.html
    August 01, 2023 - Register Now: Sept. 13 Webinar on Addressing Emerging Needs for Patient Experience Measurement and Improvement … Infectious Diseases , a  comparison of guideline-concordant prescribing for antibiotic prophylaxis among patients … Register Now: Sept. 13 Webinar on Addressing Emerging Needs for Patient Experience Measurement and Improvement … experience measurement and improvement. … experience.

67. Comparative Reports on Physicians | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
    October 01, 2022 - Patient experience scores are also reported for some physician groups and ACOs. … The website reports on clinical quality, patient experience, and the general cost of care for more than … The website provides scores on patient experience as well as several aspects of effective care, such … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The website has patients’ ratings of their physicians as well as patient comments.

68. NCEPCR Research Fellows | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/ncepcr/about/researcher-fellows/index.html
    April 01, 2024 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Featured Clinicians & Providers Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Aimee Eden and others at AHRQ was an invaluable experience. … It was a truly invaluable experience!" … Associate with Applied Policy, I perform health policy research and analysis for various healthcare clients

69. Patient and Family Engagement | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
    September 01, 2013 - The Patient's Hospital Experience 1 Slide 4. Patient- and Family-Centered Care 3 Slide 5. … The Patient's Hospital Experience 1 Clinician and Hospital Staff Patients Know how the hospital … How to Work With Patient and Family Advisors 1 Invite two or three patients and family members to … Patient and family have a better experience of care: Ensures that patients and families know how and … The Second Victim: Health Care Workers 7 Health care workers involved in an adverse event experience

70. Challenge Competition on the Impact of AHRQ’s Patient Safety Tools | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/challenges/patient-safety-tools/index.html
    February 01, 2024 - Their experience using this tool is summarized in “MU Health Care Uses AHRQ Toolkit to Reduce Reportable … Their experience using this tool is summarized in “UChicago Medicine Reduces Perioperative VTE With AHRQ … Their experience using this tool is summarized in “Impact of AHRQ’s Patient Safety Tools: Preventing … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families  offers … patients and families in their care.

71. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/dental/index.html
    March 01, 2018 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Experience CAHPS Announcements Contact CAHPS CAHPS Dental Plan Survey … Experience Measures from the CAHPS Dental Plan Survey (PDF, 614 KB) Users of this survey may want … experience: Care from Dentists and Staff Access to Dental Care Dental Plan Information and Services … Defense's health plan for military personnel and their dependents, developed this survey to measure patients

72. CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/cancer/index.html
    July 01, 2020 - Experience CAHPS Announcements Contact CAHPS CAHPS Cancer Care Survey … All three instruments build on the CAHPS Clinician & Group Survey to capture aspects of the experience … of care that are important to patients who received cancer treatment and for which these patients are … experience with cancer care: Getting timely appointments, care, and information (composite measure … Patients’ rating of overall cancer care (single-item measure).

73. Communicating with Patients and Families around Antibiotic Decisions - Slides
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
    September 01, 2022 - Care 6 First Scenario – Past Experience  Prior Experience With Clinicians Problem: Another clinician … Care 8 Second Scenario – Past Experience Prior Experience With Antibiotics Problem: What patients … Patient Handout: The Patient Handout discusses the reasons your patient might not receive an antibiotic … Association of clinician denial of patient requests with patient satisfaction. … What patients want. Patient Educ Couns. 2013 Mar;90(3):287-90. PMID: 23395286.

74. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
    May 01, 2022 - two-year period, roughly a dozen organizations administered a version of the Clinician & Group Survey to patients … In July 2007, the National Quality Forum endorsed this survey as a measure of patient experience with … experience questions. … of the draft survey questions was tested in cognitive interviews with English- and Spanish-speaking patients … The revision process resulted in the beta version of an instrument designed to measure patient experience

75. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
    December 01, 2018 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Experience CAHPS Announcements Contact CAHPS Hiring a Vendor for a … CAHPS Survey Users of CAHPS surveys of patient experience typically seek out and contract with … needs of your project (e.g., if you are going to conduct a telephone survey, you want a vendor with experience … Contact their other clients.

76. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - Experience CAHPS Announcements Contact CAHPS CAHPS Clinician and Group … Survey 3.0 Measures For more information: Patient Experience Measures from the CAHPS Clinician … provider's office How Well Providers Communicate with Patients Q11        Provider explained things … Provider showed respect for what patient had to say Q15        Provider spent enough time with patient … and receptionists were helpful Q22        Clerks and receptionists were courteous and respectful Patients

77. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - The survey produces the following measures of patient experience: • Access to Timely Appointments, … Dean Clinic knew they wanted a validated tool that could measure and track patient experience data … With input from both staff and management, Dean Clinic developed action plans to improve patient experience … Enhancing the Patient Experience Through Shadow Coaching of Providers After providers saw their results … More examples of interventions to improve patient experience with primary and specialty care as measured

78. CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/hp/index.html
    April 01, 2024 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Experience CAHPS Announcements Contact CAHPS CAHPS Health Plan Survey … experience measures. … experience: Getting needed care. … Agency for Healthcare Research and Quality's efforts to develop standardized surveys of consumers' experience

79. May 8: Using Multiple Feedback Methods to Complement Consumer Assessment of Healthcare Providers and Systems Survey Data | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/cahps-webinar.html
    April 01, 2024 - Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … Findings & Reports Evidence-based Practice Center (EPC) Reports Fact Sheets Grantee Final Reports: Patient … Featured Clinicians & Providers Hospitals & Health Systems Prevention & Chronic Care Quality & Patient … experience professionals use multiple feedback methods to fully capture the patient voice. … Donna Richardson, M.S., Customer Experience (CX) Outcomes Supervisor, U.S.

80. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
    June 01, 2014 - We'll be addressing specifically the research that we've done on the use of patient experience narratives … narratives, a review article on the experience with patient comments in the UK, and a few other additional … So on SelectMD, some participants saw only CAHPS data on patient experience. … that experience, and aligned with valued aspects of patient experience? … experience.