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digital.ahrq.gov/sites/default/files/Final%20508_Measuring%20Patient%20Experience%20of%20PC%20CDS_0.pdf
December 03, 2024 - Information on
patient experience was abstracted and synthesized using patient experience domains defined … Patient Experience Domains
Below, we describe findings organized by patient experience domain in order … They noted that patient experience
with PC CDS self-management support tools may vary given patients … Echoing feedback on the SDM patient
experience domain, multiple key informants noted that patients may … Findings: Patient Experience Domains
3.1. Patient Experience Domains
3.1.1.
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digital.ahrq.gov/sites/default/files/docs/survey/iq-health-patient-enrollment.pdf
June 16, 2021 - IQHealth: Patient Enrollment Experience and Expectations
IQHealth: Patient's Enrollment Experience … IQHealth: Patients’ Enrollment Experience and Expectations v2IQHealth: Patients’ Enrollment Experience … v2IQHealth: Patients’ Enrollment Experience and Expectations v2IQHealth: Patients’ Enrollment Experience … v2IQHealth: Patients’ Enrollment Experience and Expectations v2IQHealth: Patients’ Enrollment Experience … v2IQHealth: Patients’ Enrollment Experience and Expectations v2IQHealth: Patients’ Enrollment Experience
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digital.ahrq.gov/ahrq-funded-projects/infosage-information-sharing-across-generation-and-environments/citation/patient
January 01, 2023 - Patient experience with family history tool: analysis of patients' experience sharing their family health … history through patient-computer dialogue in a patient portal. … Patient experience with family history tool: analysis of patients' experience sharing their family health … history through patient-computer dialogue in a patient portal. … Portal
Document Type
Journal Publication
Population
Patient
Research
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digital.ahrq.gov/ahrq-funded-projects/portals-inpatient-care-evaluating-usability-use-and-patient-experience
January 01, 2023 - Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient … portal, 2) how patients used the portal, and 3) how use of the portal impacted patient experience and … Patient portals show promise as a tool that can facilitate patient engagement and improve patients’ experiences … , Use, and Patient Experience Associated With Patient Portal Technology at the Bedside - Final Report … Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient
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digital.ahrq.gov/ahrq-funded-projects/portals-inpatient-care-evaluating-usability-use-and-patient-experience/final-report
January 01, 2023 - Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient … Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient … , Ann Scheck
Project Name
Portals in Inpatient Care: Evaluating the Usability, Use, and Patient … Experience Associated With Patient Portal Technology at the Bedside
Technology
Electronic … Health Record/Electronic Medical Record
Mobile Device
Patient Portal
Document Type
Report
-
digital.ahrq.gov/ahrq-funded-projects/assessing-impact-patient-centered-medical-home-mn/citation/relationship-clinic-quality
January 01, 2023 - Relationship of clinic medical home scores to quality and patient experience. … Relationship of clinic medical home scores to quality and patient experience. … Principal Investigator
Fontaine, Patricia
Project Name
Assessing the Impact of the Patient-Centered
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digital.ahrq.gov/ahrq-funded-projects/evaluating-effectiveness-health-information-technology-self-management-program/citation/patient
January 01, 2023 - Patient portal as a tool for enhancing patient experience and improving quality of care in primary care … Patient portal as a tool for enhancing patient experience and improving quality of care in primary care … a Health Information Technology Self-Management Program for Chronic Disease
Technology
Patient
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digital.ahrq.gov/ahrq-funded-projects/engaging-diverse-patients-using-online-patient-portal/citation/adapting
January 01, 2023 - Adapting patient experience data collection processes for lower literacy patient populations using tablets … Adapting patient experience data collection processes for lower literacy patient populations using tablets … 31095053
Principal Investigator
Lyles, Courtney
Project Name
Engaging Diverse Patients … in Using an Online Patient Portal
Technology
Mobile Device
Document Type
Journal
-
digital.ahrq.gov/ahrq-funded-projects/development-targeted-patient-portal-intervention-improve-depression-treatment/citation/patient
January 01, 2023 - Patient and provider experience of electronic patient portals and secure messaging in mental health treatment … Patient and provider experience of electronic patient portals and secure messaging in mental health treatment … Principal Investigator
Turvey, Carolyn
Project Name
Development of a Targeted Patient … Intervention to Improve Depression Treatment Adherence, Satisfaction, and Outcomes
Technology
Patient … Portal
Document Type
Journal Publication
Population
Adults
Patient
Physician
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digital.ahrq.gov/sites/default/files/docs/page/2006WakefieldHalbeslebenWard_051311comp.pdf
June 16, 2021 - Communication (3 items, pre α = .82,
post α = .81)
“How often patients are asked the same questions … ”
Inter-Organizational Communication (2 items, pre α =
.83, post α = .83)
“Communication when patients … consistently lowest for those
without previous technology experience
PP = Provider-
Patient
Communication … 2
3
4
5
6
IM NR
Subscale
M
ea
n
S
co
re Pre No Experience
Pre Experience
Post No Experience … Post Experience
IM = Implementation
Strategy
NR = Nine Rights of
Quality Patient Care
Generally
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digital.ahrq.gov/ahrq-funded-projects/encoding-and-processing-patient-allergy-information-ehrs/citation/understanding
January 01, 2024 - Understanding the patient experience of drug reaction with eosinophilia and systemic symptoms: A qualitative … Understanding the patient experience of drug reaction with eosinophilia and systemic symptoms: A qualitative … 38677336/
Principal Investigator
Zhou, Li
Project Name
Encoding and Processing Patient … Allergy Information in EHRs
Document Type
Journal Publication
Population
Patient
-
digital.ahrq.gov/ahrq-funded-projects/improving-patient-access-and-patient-clinician-continuity-through-panel/citation/balancing-clinical-experience-in-outpatient-residency-training
January 01, 2023 - Balancing clinical experience in outpatient residency training. … Balancing clinical experience in outpatient residency training. … /24639474
Principal Investigator
Balasubramanian, Hari
Project Name
Improving Patient … Access and Patient-Clinician Continuity through Panel Redesign
Technology
Clinical Decision
-
digital.ahrq.gov/ahrq-funded-projects/improving-allergy-documentation-and-clinical-decision-support-electronic-health/citation/understanding
January 01, 2024 - Understanding the patient experience of drug reaction with eosinophilia and systemic symptoms: A qualitative … Understanding the patient experience of drug reaction with eosinophilia and systemic symptoms: A qualitative … the Electronic Health Record
Document Type
Journal Publication
Population
Patient
-
digital.ahrq.gov/ahrq-funded-projects/myhealthportal-using-electronic-portal-empower-patients-breast-cancer/citation/patient
January 01, 2023 - Patient experience of taking adjuvant endocrine therapy for breast cancer: a tough pill to swallow. … Patient experience of taking adjuvant endocrine therapy for breast cancer: a tough pill to swallow. … Investigator
Wen, Kuang-Yi
Project Name
MyHealthPortal: Using an Electronic Portal to Empower Patients
-
digital.ahrq.gov/sites/default/files/docs/citation/r21hs024349-mcalearney-final-report-2017.pdf
January 01, 2017 - Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient … ) How patients used the portal; and 3) How use of the portal impacted
patient experience and engagement … Key Words: patient portal, patient experience, patient education, patient engagement
2. Purpose. … The Experience Track involved an evaluation of patient and provider experience with the
inpatient portal … From Experience Track
Patient Interviews:
• Patients indicated a need for instruction, training on
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digital.ahrq.gov/sites/default/files/CDSiC%20Infographic%202024_508_0.pdf
August 20, 2025 - Providing care that respects what patients want makes it easier for them to actively participate and … Recognizing patients’ needs and desires and adjusting healthcare decision making to address
these preferences … can greatly enhance patient care, experience, and outcomes. … Access and care experience
This domain encompasses preferences
around the range of interactions a patient … experience.
-
digital.ahrq.gov/ahrq-funded-projects/incorporating-patient-reported-outcomes-shared-decision-making-patients/citation/comparison
January 01, 2023 - Comparison of an artificial intelligence-enabled patient decision aid vs educational material on decision … quality, shared decision-making, patient experience, and functional outcomes in adults with knee osteoarthritis … Comparison of an artificial intelligence-enabled patient decision aid vs educational material on decision … quality, shared decision-making, patient experience, and functional outcomes in adults with knee osteoarthritis … Outcomes into Shared Decision Making with Patients with Osteoarthritis of the Knee
Technology
-
digital.ahrq.gov/ahrq-funded-projects/portals-inpatient-care-evaluating-usability-use-and-patient-experience/citation/optimizing
January 01, 2023 - Optimizing the user experience: identifying opportunities to improve use of an inpatient portal. … Optimizing the user experience: identifying opportunities to improve use of an inpatient portal. … , Ann Scheck
Project Name
Portals in Inpatient Care: Evaluating the Usability, Use, and Patient … Experience Associated With Patient Portal Technology at the Bedside
Technology
Patient Portal
-
digital.ahrq.gov/sites/default/files/Final%20OO%20Patient%20Outcomes%20of%20PC%20CDS%20to%20AHRQ%2010.6.23.pdf
January 01, 2010 - patients’ lived experience of,
and satisfaction with, receiving decision support-assisted care. … outcomes (i.e., patient experience and other patient-reported outcomes). … Experience Survey captures patient satisfaction with emotional support: asking
patients to rate the … Measures of Patient Experience. … Routine measurement of patient experience.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/health-it-survey-compendium/iq-health-patients-enrollment-experience
January 01, 2023 - IQ Health: Patient's Enrollment Experience and Expectations
This is a questionnaire designed … to be completed by patients in a home setting. … Survey Document
IQ Health: Patient's Enrollment Experience and Expectations
(Persons … Questionnaire/Survey
Research Method
Current State Assessment
Population
Patient … Care Setting
Patient Home
Technology
Personal Health Record
Secure Messaging