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pcmh.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
September 01, 2016 - How PSOs Help Health Care Organizations Improve Patient Safety Culture
How PSOs Help Health Care Organizations
Improve Patient Safety Culture
Developing a culture of safety is an essential task for
health care organizations as they strive to eliminate
the factors that contribute to medical errors, patient
harm, …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - SAY:
The “Apply CUSP” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit introduces Just Culture principles, which emphasize shared accountability and attitudes toward risk. This module also summarizes the concepts and activities of the other six modules in the CUSP Toolkit.
Slide 1
SAY:
In th…
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting R…
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pcmh.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - SHARE:
More topics in this section
Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method
Project Summary
How to Use CUSP
Content Calls
Modules
Learn About CUSP
Assemble …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule1.pptx
January 01, 2011 - TeamSTEPPS 2.0 Module 1: Introduction
Module 1: Introduction
Online Master Trainer Course
Welcome to the
Welcome to the TeamSTEPPS Master Trainer course.
As you will soon realize, this introduction module sets the stage for the entire course.
Please select the forward arrow in the lower right corner to begi…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - This requires
partnerships between downstream clinicians and their
upstream colleagues early in development
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pcmh.ahrq.gov/research/findings/studies/index.html
January 01, 2024 - Communication
(383)
Community-Acquired Infections
(59)
Community-Based Practice
(150)
Community Partnerships
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
May 01, 2016 - in a roadmap for starting a disclosure, apology
& offer (DA&O) program in Massachusetts, historic partnerships
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Discharge Disposition by Payer (adult, non‐OB) among Medicaid than Medicare.
100%
Consider: While partnerships … with
SNFs may be relevant for Medicare
readmissions, partnerships with
community providers and agencies
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
May 01, 2023 - Diagnostic Safety Resource List
Improving Diagnostic Safety in Medical Offices:
A Resource List for Users of the AHRQ Diagnostic
Safety Supplemental Item Set
I. Purpose
This document provides a list of references to websites and other publicly available resources that
medical offices can use to improve the ext…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/ced-appendix3-data-abstraction.xlsx
June 24, 2022 - Appendix 3: Data Abstraction
TableOfContent
Table of content
Abstraction of criteria from existing sources Sheet number
[Click to go to specific sheet]
Pearson et. al 2018, white paper 1
Duke Margolis 2017, white paper 2
International Society for Pharmacoepidemiology (ISPE) position paper 3
Berger et al…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - Tool 11: Community Resource Guide
Tool 11: community resource guide
Purpose
Many hospital readmission reduction teams perceive that no community resources are available, even though community behavioral health and social service providers state they rarely receive referrals from hospitals. The purpose of this commu…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Coordination
Understanding the Factors that Affect Care Coordination
May 2012 Podcast
Speaker
Melinda Karp, Director of Strategic Planning and Development for the Massachusetts Health Quality
Partners (MHQP)
Moderator
Carla Zema, PhD, Consultant, CAHPS User Network; Assistant Professor of Economics an…
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pcmh.ahrq.gov/policymakers/hrqa99c.html
October 01, 2014 - areas in light of private sector activity and identification of opportunities for public-private sector partnerships
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pcmh.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - The essential thing is keeping the focus on creating partnerships and trusting relationships.
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-25-pcmh-principles.pdf
September 01, 2015 - Module 25: The Patient-Centered Medical Home:
Primary Care
Practice Facilitation
Curriculum
Module 25: The Patient-Centered Medical Home:
Principles and Recognition Processes
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
Primary Care Practice Facili…
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting R…
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pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/research-gaps.html
June 01, 2020 - Outside the VHA, participants provided other examples of this model, such as developing long-standing partnerships
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.P. Service Recovery Programs
Visit the A…
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pcmh.ahrq.gov/sites/default/files/attachments/ContextualFactors.pdf
June 01, 2013 - contextual issues in 27 practice-based research networks to change practice and develop
community partnerships