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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - 1
IMPROVING PERFORMANCE FOR
HEALTH PLAN CUSTOMER SERVICE
A Case Study of a Successful CAHPS
Quality Improvement Intervention
Excerpt: The Case Study in Brief
For a copy of the full report, go to http://www.rand.org/pubs/working_papers/WR517/
July 2007
Denise D. Quigley,…
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www.ahrq.gov/ncepcr/reports/2025-annual-report/quality-improvement.html
August 01, 2025 - AHRQ’s Investments in Primary Care Research for 2023 and 2024
Practice and Quality Improvement
Previous Page Next Page
Table of Contents
AHRQ’s Investments in Primary Care Research for 2023 and 2024
Acknowledgements and Authors
Message from the Director of AHRQ’s National Center for Excellence…
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www.ahrq.gov/sites/default/files/wysiwyg/diagnostic/IAWG-October2024-mtg.pdf
January 17, 2025 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare
Federal Interagency Workgroup:
Improving Diagnostic Safety and Quality in Healthcare
October Meeting Summary
Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on
Appropriations requested “AHRQ to co…
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www.ahrq.gov/news/events/nac/2020-03-nac/nacmtg032620-minutes.html
August 01, 2020 - Meeting Minutes, March 2020
National Advisory Council
Minutes from the March 26, 2020, meeting of the Agency for Healthcare Research and Quality's National Advisory Council.
Contents
Summary
Call to Order and Approval of March 26, 2020, Meeting Summary
AHRQ Budget Update and Recent Accomplishments
A…
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www.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Chapter 3. Developing Change: Designing the Medication Reconciliation Process
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part4-comm.html
March 01, 2020 - Chartbook for Hispanic Health Care
Part 4: Health Care of Residents of the U.S.-Mexico Border (continued)
Previous Page Next Page
Table of Contents
Chartbook for Hispanic Health Care
Acknowledgments
Health Care For Hispanics
National Quality Strategy Priorities: Patient Safety
National Quali…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/find3.html
December 01, 2012 - Assessing the Health and Welfare of the HCBS Population
Availability and Use of State Medicaid HCBS
Previous Page Next Page
Table of Contents
Assessing the Health and Welfare of the HCBS Population
Introduction
HCBS Population
Availability and Use of State Medicaid HCBS
Outcome Indicators fo…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cms-patient-safety-measure-hospitals-webcast.pdf
July 08, 2025 - Understanding the CMS Patient Safety Structural Measure Requirements for Hospitals
Understanding the CMS Patient Safety Structural
Measure Requirements for Hospitals
Webcast
July 8, 2025
12:00-12:45 PM ET
Technical Info
• Audio issues
• Poor connection
• Use Q&A to submit questions
2
Today’s Speakers
Jo…
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www.ahrq.gov/sites/default/files/2025-02/poghosyan-report.pdf
January 01, 2025 - Final Progress Report: Further Psychometric Testing and Validation of the Errors of Care Omission Survey (ECOS)
Further Psychometric Testing and Validation of the Errors of Care Omission Survey (ECOS)
Principal Investigator: Lusine Poghosyan, PhD, MPH, RN, FAAN,
Columbia University School of Nursing
Elaine M. Fle…
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www.ahrq.gov/sites/default/files/2024-12/dimick-report.pdf
January 01, 2024 - Final Progress Report: Composite Measures of Surgical Performance
Title Page
Project Title: Composite Measures of Surgical Performance
Principal Investigator: Justin B. Dimick, MD, MPH
Team Members: John Birkmeyer, MD (Mentor)
Organization: The Regents of the University of Michigan
Inclusive Dates of the Project…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/guides/sustainability-guide.pdf
September 01, 2015 - A Model for Sustaining and Spreading Safety Interventions: AHRQ Safety Program for Reducing CAUTI in Hospitals
A Model for Sustaining and Spreading
Safety Interventions
Contents
Background and Acknowledgments ............................................................................................... 2
How T…
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www.ahrq.gov/sites/default/files/publications/files/sustainability-guide_2.pdf
September 01, 2015 - A Model for Sustaining and Spreading Safety Interventions: AHRQ Safety Program for Reducing CAUTI in Hospitals
A Model for Sustaining and Spreading
Safety Interventions
Contents
Background and Acknowledgments ............................................................................................... 2
How T…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Hueckel_27.pdf
April 01, 2008 - Beyond Rapid Response Teams: Instituting a “Rover Team” Improves the Management of At-Risk Patients, Facilitates Proactive Interventions, and Improves Outcomes
Beyond Rapid Response Teams: Instituting
a “Rover Team” Improves the Management of
At-Risk Patients, Facilitates Proactive Interventions,
and Improves Ou…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Pronovost_95.pdf
June 12, 2008 - Improving the Value of Patient Safety Reporting Systems
Improving the Value of Patient
Safety Reporting Systems
Peter J. Pronovost, MD, PhD; Laura L. Morlock, PhD; J. Bryan Sexton, PhD;
Marlene R. Miller, MD, MSc; Christine G. Holzmueller, BLA; David A. Thompson, DNSc, MS;
Lisa H. Lubomski, PhD; Albert W. Wu, M…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Johnson_90.pdf
June 10, 2008 - Systems-Based Practice: Improving the Safety and Quality of Patient Care by Recognizing and Improving the Systems in Which We Work
Systems-Based Practice: Improving the Safety
and Quality of Patient Care by Recognizing
and Improving the Systems in Which We Work
Julie K. Johnson, MSPH, PhD; Stephen H. Miller, M…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-using-pqms.pdf
January 01, 2016 - Lessons from the Field: Using Pediatric Quality Measures across Multiple Levels
Lessons from the Field: Using Pediatric Quality
Measures across Multiple Levels
Prepared for the Agency for Healthcare Research and Quality by L&M
Policy Research, LLC with guidance from the Pediatric Quality Measure
Program (PQMP)…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/erepguide-slides.html
December 01, 2017 - Activities participation.
Weight.
Vital signs.
Diet.
Percent supplement intake.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apvii.html
June 01, 2010 - set include items that capture characteristics of the respondents and information about their program participation
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www.ahrq.gov/sites/default/files/2025-04/nemeth-report.pdf
January 01, 2025 - The PI and consultants actively solicited the participation of individuals who care for
minority group
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/implementing-stewardship-guide.docx
September 01, 2022 - based on quality-of-care measures, use of electronic health records, control of the cost of care, and participation