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teamstepps.ahrq.gov/cahps/surveys-guidance/oas/index.html
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teamstepps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Doing change of shift report at the bedside, where patients and families can participate. … The solution may be to ask if the caregiver can participate by phone or to go over checklist only with
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teamstepps.ahrq.gov/gam/summaries/domain-definitions/index.html
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teamstepps.ahrq.gov/ncepcr/about/researcher-fellows/index.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Collection of Statewide Patient
Comments in Massachusetts
Barbra G. Rabson, President and CEO
Massachusetts Health Quality Partners
January 26, 2017
© MHQP 2017 45
MHQP Background and Governance
Established in 1995, MHQP is a non-profit regional health improvement
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teamstepps.ahrq.gov/chsp/data-resources/compendium-2016.html
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teamstepps.ahrq.gov/news/blog/ahrqviews/academy-health-2022-meeting.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Slide 12/Recognizing Patient Capacity for Decisionmaking
To uphold a patient’s right to participate … patients and their families and friends by putting them at ease and
enhancing their confidence to participate … specific outcomes such as
minimizing pain, getting back to work or school quickly, and being able to participate … importantly, decision aids help patients
clarify what matters most to them, makes them more likely to participate
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teamstepps.ahrq.gov/talkingquality/measures/setting/health-plan/databases.html
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teamstepps.ahrq.gov/cpi/about/otherwebsites/PBRN/pbrn.html
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