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  1. www.ahrq.gov/talkingquality/measures/setting/health-plan/databases.html
    July 01, 2015 - Databases Used for Health Plan Quality Measures The sponsors of the major health plan measurement sets—the National Committee for Quality Assurance (NCQA) and the Agency for Healthcare Research and Quality (AHRQ)—are also the primary sources for data and benchmarks. In addition, a database of consumer complaint…
  2. www.ahrq.gov/news/newsroom/case-studies/201604.html
    May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience Search All Impact Case Studies May 2016 AHRQ's "Questions Are the Answer" patient engagement videos and brochures are used by Johns Hopkins HealthCare (JHHC) affiliated health plans—Priority Partners, Jo…
  3. www.ahrq.gov/cahps/consumer-reporting/guidelines/results/index.html
    March 01, 2016 - Reporting CAHPS Survey Results to Non-Consumers Many sponsors of CAHPS surveys produce reports for audiences other than consumers. These audiences include internal decisionmakers, accrediting bodies (e.g., NCQA), policymakers (e.g., regulators or legislators), health plans, and provider organizations. What's …
  4. www.ahrq.gov/talkingquality/plan/objectives.html
    November 01, 2018 - What Are the Objectives for Your Health Care Quality Report? While all reporting projects aim to inform consumers about health care quality, each project may also have additional goals. Sponsors of quality measurement projects need to be clear about what exactly you are trying to accomplish with a report card a…
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/montori.pdf
    September 29, 2013 - Translation of Comparative Effectiveness of Depression Medications Into Practice Research to Help Underserved Populations Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness Research Products Translation of Comparative Effectiveness of Depression Medications Into Practice Purpose/Descripti…
  6. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
    August 01, 2024 - Calculating Response Rates for CAHPS Surveys Response rates are determined by the number of completed surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator). What counts as a completed survey and the number of eligible individuals depends on which response ra…
  7. www.ahrq.gov/sops/events/webinar/asc-use-012121.html
    February 01, 2024 - How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast) January 21, 2021 Summary Speakers and Presentation Slides Recording Summary This webcast provided information on how to use AHRQ’s Surveys on Patient Safety Culture™ (SOPS ® ) Ambulatory Surgery Center (A…
  8. www.ahrq.gov/news/newsroom/case-studies/201529.html
    October 01, 2015 - Ohio’s Fairfield Medical Center Uses AHRQ Resources to Promote Patient Safety Search All Impact Case Studies October 2015 Staff members at the 222-bed Fairfield Medical Center in Lancaster, Ohio, said they work better in teams and feel more freedom to raise questions about patient care after participating i…
  9. www.ahrq.gov/news/newsroom/case-studies/ktcquips89.html
    October 01, 2014 - Massachusetts Hospital Improves Medication Reconciliation With AHRQ Toolkit Search All Impact Case Studies March 2012 After participating in AHRQ-sponsored learning sessions and provider support calls, Masspro, the Massachusetts Quality Improvement Organization (QIO), worked with New England Rehabilitation …
  10. www.ahrq.gov/hai/tools/surgery/tools/applying-cusp/surgical-roles.html
    December 01, 2017 - Surgical Safety Team Roles and Responsibilities Tool AHRQ Safety Program for Surgery Introduction Problem Statement This tool will help your safety program team understand the core tasks of this project and will help you organize your team to complete the work. Just like clinical teams, effect…
  11. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily6.html
    July 01, 2018 - Guide to Patient and Family Engagement Next Steps Previous Page Next Page Table of Contents Guide to Patient and Family Engagement Executive Summary Introduction Methods Findings Implications for the Guide Summary and Discussion Next Steps References Appendix A: Draft Key Informant…
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
    January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic Surveys on Patient Safety Culture (TM) Findings from the 2020 Surveys on Patient Safety Culture (SOPS) Medical Office Database The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's patient sa…
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
    January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary Findings From the 2023 Nursing Home Survey Database 62 participating nursing homes 3,224 nursing home staff respondents Average Response Rate by Survey Administration Mode Paper 52% Web 45%…
  14. www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
    June 01, 2025 - Workplace Safety Supplemental Items for the SOPS Nursing Home Survey The AHRQ Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for nursing homes were designed for use with the core  SOPS Nursing Home Survey to help nursing homes assess the extent to which their organization's cu…
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
    January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic Surveys on Patient Findings from the 2020 Survey on Patient Safety Culture (SOPS) Ambulatory Surgery Center (ASC) Database The ASC SOPS Database assesses provider and st aff percept ions of their organization's pat ient safety cu lture. The ASC SOPS Dat…
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-summary.pdf
    January 01, 2024 - 2024 Workplace Safety Items for Hospitals Report Executive Summary Overview Infographic • ( S~r~~y' 'sl cin P~tie~t:Safetx' ·' :C:uitu~et : , , . . , . , . , 1 I. I ' '•-•-•-•-•-•-· -•-•-•-•-•- '-•-1·-•-•-•-•-•-• •-•-•-•-"- ,-•-•-1-•-1-•-•-•-• ♦-•- -:-1 I Ii , I I I i , I ' I , 1, ' , I I I , I I Findings from the…
  17. www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/program-implementation.html
    December 01, 2024 - MRSA Prevention Toolkit: ICUs & Non-ICUs Program Implementation of MRSA Prevention Previous Page   Table of Contents MRSA Prevention Toolkit: ICUs & Non-ICUs The Four Key Strategies of MRSA Prevention The Importance of MRSA Prevention Decolonization Tools & Resources for Decolonization Too…
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
    June 01, 2020 - SOPS™ 101 Webcast Transcript November 2018 https://www.ahrq.gov/sops/index.html 1 Understanding SOPS Surveys: A Primer for New Users October 23, 2018 – Webcast Transcript Speakers: Laura Gray, M.P.H. Senior Study Director User Network for the AHRQ Surveys on Patient Safety C…
  19. www.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
    April 01, 2013 - How CUSP Enables Nurse Empowerment (Transcript) November 15, 2011 Operator: Excuse me, everyone and thank you for holding. Please be aware that each of your lines is in a listen-only mode. At the conclusion of today’s presentation, we will open the floor for questions. At that time, instructions will be give…
  20. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
    October 01, 2019 - Medicare Managed Care data were obtained from Centers for Medicare & Medicaid Services (CMS) for survey participants

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