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www.ahrq.gov/talkingquality/measures/setting/health-plan/databases.html
July 01, 2015 - Databases Used for Health Plan Quality Measures
The sponsors of the major health plan measurement sets—the National Committee for Quality Assurance (NCQA) and the Agency for Healthcare Research and Quality (AHRQ)—are also the primary sources for data and benchmarks. In addition, a database of consumer complaint…
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www.ahrq.gov/news/newsroom/case-studies/201604.html
May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience
Search All Impact Case Studies
May 2016
AHRQ's "Questions Are the Answer" patient engagement videos and brochures are used by Johns Hopkins HealthCare (JHHC) affiliated health plans—Priority Partners, Jo…
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www.ahrq.gov/cahps/consumer-reporting/guidelines/results/index.html
March 01, 2016 - Reporting CAHPS Survey Results to Non-Consumers
Many sponsors of CAHPS surveys produce reports for audiences other than consumers. These audiences include internal decisionmakers, accrediting bodies (e.g., NCQA), policymakers (e.g., regulators or legislators), health plans, and provider organizations.
What's …
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www.ahrq.gov/talkingquality/plan/objectives.html
November 01, 2018 - What Are the Objectives for Your Health Care Quality Report?
While all reporting projects aim to inform consumers about health care quality, each project may also have additional goals. Sponsors of quality measurement projects need to be clear about what exactly you are trying to accomplish with a report card a…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/montori.pdf
September 29, 2013 - Translation of Comparative Effectiveness of Depression Medications Into Practice
Research to Help Underserved Populations
Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness
Research Products
Translation of Comparative Effectiveness of Depression Medications Into Practice
Purpose/Descripti…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
August 01, 2024 - Calculating Response Rates for CAHPS Surveys
Response rates are determined by the number of completed surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator). What counts as a completed survey and the number of eligible individuals depends on which response ra…
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www.ahrq.gov/sops/events/webinar/asc-use-012121.html
February 01, 2024 - How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast)
January 21, 2021
Summary
Speakers and Presentation Slides
Recording
Summary
This webcast provided information on how to use AHRQ’s Surveys on Patient Safety Culture™ (SOPS ® ) Ambulatory Surgery Center (A…
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www.ahrq.gov/news/newsroom/case-studies/201529.html
October 01, 2015 - Ohio’s Fairfield Medical Center Uses AHRQ Resources to Promote Patient Safety
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October 2015
Staff members at the 222-bed Fairfield Medical Center in Lancaster, Ohio, said they work better in teams and feel more freedom to raise questions about patient care after participating i…
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www.ahrq.gov/news/newsroom/case-studies/ktcquips89.html
October 01, 2014 - Massachusetts Hospital Improves Medication Reconciliation With AHRQ Toolkit
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March 2012
After participating in AHRQ-sponsored learning sessions and provider support calls, Masspro, the Massachusetts Quality Improvement Organization (QIO), worked with New England Rehabilitation …
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www.ahrq.gov/hai/tools/surgery/tools/applying-cusp/surgical-roles.html
December 01, 2017 - Surgical Safety Team Roles and Responsibilities Tool
AHRQ Safety Program for Surgery
Introduction
Problem Statement
This tool will help your safety program team understand the core tasks of this project and will help you organize your team to complete the work. Just like clinical teams, effect…
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily6.html
July 01, 2018 - Guide to Patient and Family Engagement
Next Steps
Previous Page Next Page
Table of Contents
Guide to Patient and Family Engagement
Executive Summary
Introduction
Methods
Findings
Implications for the Guide
Summary and Discussion
Next Steps
References
Appendix A: Draft Key Informant…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic
Surveys on Patient Safety Culture (TM)
Findings from the 2020 Surveys on Patient Safety Culture (SOPS)
Medical Office Database
The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's
patient sa…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary
Findings From the 2023 Nursing Home Survey Database
62
participating
nursing homes
3,224
nursing home staff
respondents
Average Response Rate by
Survey Administration Mode
Paper 52%
Web 45%…
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www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
June 01, 2025 - Workplace Safety Supplemental Items for the SOPS Nursing Home Survey
The AHRQ Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for nursing homes were designed for use with the core SOPS Nursing Home Survey to help nursing homes assess the extent to which their organization's cu…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic
Surveys on Patient
Findings from the 2020 Survey on Patient Safety Culture (SOPS)
Ambulatory Surgery Center (ASC) Database
The ASC SOPS Database assesses provider and st aff percept ions of their organization's pat ient
safety cu lture. The ASC SOPS Dat…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-summary.pdf
January 01, 2024 - 2024 Workplace Safety Items for Hospitals Report Executive Summary Overview Infographic
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, , . . , . , . , 1 I. I ' '•-•-•-•-•-•-· -•-•-•-•-•- '-•-1·-•-•-•-•-•-• •-•-•-•-"- ,-•-•-1-•-1-•-•-•-• ♦-•- -:-1 I Ii , I I I i , I ' I , 1, ' , I I I , I I
Findings from the…
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www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/program-implementation.html
December 01, 2024 - MRSA Prevention Toolkit: ICUs & Non-ICUs
Program Implementation of MRSA Prevention
Previous Page
Table of Contents
MRSA Prevention Toolkit: ICUs & Non-ICUs
The Four Key Strategies of MRSA Prevention
The Importance of MRSA Prevention
Decolonization
Tools & Resources for Decolonization
Too…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
June 01, 2020 - SOPS™ 101 Webcast Transcript
November 2018 https://www.ahrq.gov/sops/index.html 1
Understanding SOPS Surveys: A Primer for New Users
October 23, 2018 – Webcast Transcript
Speakers:
Laura Gray, M.P.H.
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety C…
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www.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
April 01, 2013 - How CUSP Enables Nurse Empowerment (Transcript)
November 15, 2011
Operator: Excuse me, everyone and thank you for holding. Please be aware that each of your lines is in a listen-only mode. At the conclusion of today’s presentation, we will open the floor for questions. At that time, instructions will be give…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
October 01, 2019 - Medicare Managed Care data were obtained from Centers for Medicare & Medicaid Services
(CMS) for survey participants