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1901. The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
      May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 2: Why Improve Patient Experience? Visit the AHRQ Website for the full Guide. May 2017 (updated) https://www.ahrq.gov/cahps/qua…

1902. TeamSTEPPS 2.0, Module 4: Leading Teams (Instructor's Guide) (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/igleadership.pdf
      March 10, 2014 - TeamSTEPPS 2.0, Module 4: Leading Teams (Instructor's Guide) LEADING TEAMS SUBSECTIONS • Types of Team Leaders • Effective Team Leaders • Team Leader Strategies (Briefs, Huddles, and Debriefs) • Conflict Resolution • Promoting and Modeling Teamwork TIME: 50 minutes Slide …

1903. CHIPRA Quality Demonstration Grant Program Evaluation Highlight No. 5 (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight05.pdf
      September 08, 2015 - CHIPRA Quality Demonstration Grant Program Evaluation Highlight No. 5 The CHIPRA Quality Demonstration Grant Program In February 2010, the Centers for Medicare & Medicaid Services (CMS) awarded 10 grants, funding 18 States, to improve the quality of health care for children enrolled in Medicaid and the Children…

1904. TeamSTEPPS 2.0 Module 1: Introduction
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule1.pptx
      January 01, 2011 - TeamSTEPPS 2.0 Module 1: Introduction Module 1: Introduction Online Master Trainer Course Welcome to the Welcome to the TeamSTEPPS Master Trainer course. As you will soon realize, this introduction module sets the stage for the entire course. Please select the forward arrow in the lower right corner to begi…

1905. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
      March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument Information for Vendors ....................................................... 1 Conventions Used in This Docume…

1906. EvidenceNow Executive Summary - Oklahoma Cooperative (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-ok.pdf
      November 01, 2017 - EvidenceNow Executive Summary - Oklahoma Cooperative Oklahoma Cooperative Oklahoma EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure to help smaller primary ca…

1907. Spotlight on Pennsylvania -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-pennsylvania-state-snapshot.pdf
      January 01, 2018 - Spotlight on Pennsylvania -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program This brief highlights the major strategies, lessons learned, and outcomes from Pennsylvania’s experience from February 2010 to February 2016 with the quality demonstration funded by the Centers for Medicare & Med…

1908. Assemble the Team and Engage Leadership for Perinatal Safety (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
      May 01, 2017 - Assemble the Team and Engage Leadership for Perinatal Safety AHRQ Safety Program for Perinatal Care Assemble the Team and Engage Leadership for Perinatal Safety AHRQ Publication No. 17-0003-2-EF May 2017 SAY: The Assemble the Team and Engage Leadership module of the AHRQ Safety Program for Perinatal Care a…

1909. Implementing TeamSTEPPS to the Perioperative Service Area
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-051017.pptx
      January 01, 2017 - Implementing TeamSTEPPS to the Perioperative Service Area Implementing TeamSTEPPS to the Perioperative Service Area May 10, 2017 TEAMSTEPPS 05.2 Slide ‹#› May TeamSTEPPS Monthly Webinar Rules of Engagement Audio for the webinar can be accessed in two ways: Through the phone (*Please mute y…

1910. PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon-ig.pptx
      January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring for OFFICE-BASED CARE Situation Monitoring ® TeamSTEPPS | Office-Based Care Situation Monitoring Slide ‹#› INTRODUCTION SAY: We will now consider the third component of TeamSTEPPS, situation monitoring. MODULE TIME: 30 minutes MATERIALS: Fl…

1911. TeamSTEPPS 2.0 Module 7: Summary: Pulling It All Together
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
      November 02, 2018 - TeamSTEPPS 2.0 Module 7: Summary: Pulling It All Together Module 7: Pulling It All Together Online Master Trainer Course Welcome to the Welcome to module seven of the TeamSTEPPS 2.0 online master trainer course, pulling it all together. This is Dr. Brigetta Craft, and I'll be guiding you through this module.…

1912. TeamSTEPPS 2.0 Module 11: Implementation Planning
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
      November 02, 2018 - TeamSTEPPS 2.0 Module 11: Implementation Planning Module 11: Implementation Planning Online Master Trainer Course Welcome to the Welcome to Module 11 of the TeamSTEPPS 2.0 Online Master Trainer Course, Implementation Planning. This is Doctor Brigetta Craft, and I will be guiding you through this module. Here…

1913. Strategy 3: Bedside Shift Report (Tool 3)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
      July 23, 2010 - Strategy 3: Bedside Shift Report (Tool 3) Insert hospital logo here Nurse Bedside Shift Report Training [Hospital Name | Presenter name and title | Date of presentation] Strategy 3: Nurse Bedside Shift Report (Tool 3) Guide to Patient & Family Engagement If you have conducted trainings for other strategies in …

1914. EvidenceNow Executive Summary - North Carolina Cooperative (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-nc.pdf
      November 01, 2017 - EvidenceNow Executive Summary - North Carolina Cooperative North Carolina Cooperative North Carolina EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure to help …

1915. PA SPREAD: Pennsylvania Spreading Primary Care Enhanced Delivery Infrastructure (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-profile-pa.pdf
      April 01, 2015 - PA SPREAD: Pennsylvania Spreading Primary Care Enhanced Delivery Infrastructure PA SPREAD: Pennsylvania Spreading Primary Care Enhanced Delivery Infrastructure Principal Investigator: Robert Gabbay, MD, PhD, FACP, and Alan Adelman, MD, MS Institution: Pennsylvania State University Hershey College of…

1916. Spotlight on Wyoming -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-wyoming-state-snapshot.pdf
      January 01, 2018 - Spotlight on Wyoming -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program January 2018 This brief highlights the major strategies, lessons learned, and outcomes from Wyoming’s experience from February 2010 to February 2016 with the quality demonstration funded by the Centers for Medicare &…

1917. Leading Teams (Instructor Guide) (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
      May 10, 2017 - Leading Teams (Instructor Guide) LEADING TEAMS SUBSECTIONS • Types of Team Leaders • Effective Team Leaders • Team Leader Strategies (Briefs, Huddles, and Debriefs) • Conflict Resolution • Promoting and Modeling Teamwork TIME: 50 minutes Slide MODULE TIME: 7…

1918. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
      May 01, 2017 - AHRQ Safety Program for Perinatal Care: Experiences from the Frontline Home The Program This Report Case Studies Toolkit Definitions AHRQ SAFETY PROGRAM FOR PERINATAL CARE: EXPERIENCES FROM THE FRONTLINE AHRQ Pub. No. 17-0003-23-EF May 2017 Home The Program This Report Case Studie…

1919. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
      May 01, 2017 - AHRQ Safety Program for Perinatal Care: Experiences from the Frontline Home The Program This Report Case Studies Toolkit Definitions AHRQ SAFETY PROGRAM FOR PERINATAL CARE: EXPERIENCES FROM THE FRONTLINE AHRQ Pub. No. 17-0003-23-EF May 2017 Home The Program This Report Case Studie…

1920. COMMUNICATION
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
      January 01, 2008 - COMMUNICATION for OFFICE-BASED CARE Communication ® TeamSTEPPS | Primary Care Medical Office-Based Care Teams Communication Slide INTRODUCTION SAY: Communication is the first of the four main components of TeamSTEPPS. It is “the process by which information is clearly and accurately exchanged bet…