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www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - Slide 6
Say:
The CANDOR Event Review Checklist helps organizations understand and document … Many organizations implement the best practice of creating a hotline for staff to call when they feel … Say:
This diagram depicts the traditional Event Investigation and Analysis process in many organizations … the organization is hiding the truth about the event. … Slide 13
Say:
The CANDOR Process for Event Investigation and Analysis helps organizations
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www.cahps.ahrq.gov/opioids/implementing-what-works.html
February 01, 2024 - Maps and Directions
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Careers … designed for people seeking to learn about or obtain naloxone in their community, and for community based organizations … Community-based organizations with freely downloadable materials, resources, and tools for raising awareness
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www.cahps.ahrq.gov/data/resources/index.html?page=4
April 29, 2024 - Maps and Directions
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Careers … (AHRQ) offers practical, research-based tools and other resources to help a variety of health care organizations … Healthcare organizations that administer one of the AHRQ patient safety culture surveys can voluntarily
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www.cahps.ahrq.gov/funding/grantee-profiles/grtprofile-schoenthaler.html
March 01, 2024 - Maps and Directions
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Careers … 3-year grant to evaluate whether healthcare technologies could provide support to community-based organizations … pivotal in laying the foundation for automating, tracking, and meeting the needs of the participating organizations
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www.cahps.ahrq.gov/news/blog/ahrqviews/intentional-about-equity.html
April 01, 2024 - Maps and Directions
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Careers … While digital solutions hold immense potential, people and organizations have little guidance on considering … organization’s excellent resources (e.g., tools, best practices, and foundational references) that can help organizations
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/co-nm-specialinnovation.pdf
January 01, 2020 - Even with the potential for broad
application, other States and organizations considering
adopting … Implementing organizations need extensive technical
support. … SBHCs and other health care organizations serving
vulnerable adolescents are unlikely to have the necessary … Health care organizations
may have to settle for importing the eSHQ data as a PDF
file, foregoing the
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www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
April 29, 2024 - Maps and Directions
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Careers … standardized CAHPS surveys may incorporate supplemental items in order to meet the needs of their organizations
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www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
April 29, 2024 - Maps and Directions
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Careers … standardized CAHPS surveys may incorporate supplemental items in order to meet the needs of their organizations
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www.cahps.ahrq.gov/talkingquality/translate/compare/choose/index.html
December 01, 2022 - Maps and Directions
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Careers … Percentile
Comparing to a Standard
Explaining Score Comparisons
Ordering the Organizations
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www.cahps.ahrq.gov/news/blog/ahrqviews/long-covid.html
March 01, 2023 - Maps and Directions
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Careers … It has shown us that clinical information systems don’t integrate adequately across provider organizations … Community-based organizations try to support people with Long COVID, but they’re overwhelmed and underfunded
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Health care organizations are caring for people who are almost always anxious and
_________________ … What differentiates member- or patient-focused
organizations from others is whether and how they handle … complaining, even though they may have significant
problems with the delivery of care.2, 3
Health care organizations … Organizations
with good customer service and service recovery programs are proactive and let the CEO … Service recovery in health services
organizations. Hosp Health Serv Adm 1993 Spring;38(1):3-21.
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www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
August 01, 2022 - MITSS provides tools, examples, and policies from other organizations that have developed their own teams … Patient Safety Culture Assessment
Items
Does this exist at your organization? … Who within our organization has the skill set to support an individual in crisis? … to organization based on personnel resource availability. … Each organization should design a team that is responsive to their local needs and assets.
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www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Maps and Directions
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Careers … Most of these programs are optional, but a few organizations require the participation of all doctors … In some organizations, the program is mandatory only for those doctors who consistently receive low scores … motivationalinterviewing.org/
The Motivational Interviewing Network of Trainers (MINT) is a non-profit organization
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www.cahps.ahrq.gov/talkingquality/translate/compare/explain.html
March 01, 2016 - Maps and Directions
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Careers … and Low Performance
Choosing a Comparator
Explaining Score Comparisons
Ordering the Organizations … When providing absolute data only with no interpretation (e.g., showing the organizations sorted into
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-oregon-state-snapshot.pdf
January 01, 2018 - effort
and used the measures to monitor and evaluate services
provided through its 16 managed care organizations … ,
known locally as coordinated care organizations (CCOs).2
Oregon also provided each CCO with reports … comes from
interviews conducted with staff at Oregon
agencies and at the participating health care
organizations
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www.cahps.ahrq.gov/cpi/about/nac/naa-snac.html
February 01, 2024 - Maps and Directions
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Careers … Maps and Directions
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Organization … Systems, and the Food and Drug Administration) analyzed the results and engaged healthcare executives and organizations
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www.cahps.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
July 01, 2022 - Maps and Directions
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Careers … Since then, many healthcare organizations have developed and implemented interventions and programs with … TeamSTEPPS® , CAHPS® suite of surveys to assess patients’ experience with care, and Patient Safety Organization … Those also include programs from other Federal and private-sector organizations, such as the Centers
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www.cahps.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
March 01, 2024 - Maps and Directions
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Careers … provide resources medical offices can use to help improve the culture of diagnostic safety in their organizations
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www.cahps.ahrq.gov/research/findings/evidence-based-reports/index.html
April 01, 2024 - Maps and Directions
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Careers … through its EPCs, sponsors the development of various reports to assist public- and private-sector organizations
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www.cahps.ahrq.gov/policymakers/chipra/cpcf-form15.html
December 01, 2013 - Cohn, 2001 2 MEDICAL GROUP A medical group is a self-defined "parent" provider organization which may … Some represent hospital affiliated provider organizations. … approach to quality improvement that health plans regard as a contracting entity for these provider organizations … Adapted from IOM, 2006, Appendix E 10 PROVIDER Provider is any individual, organization, facility or … E 15 STRUCTURAL MEASURE Measures of structure assess the capacity of health care professionals and organizations