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  1. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I-rev0921.pdf
    January 01, 2020 - Introduction Organizational culture refers to the beliefs, values, and norms shared by staff throughout the organization … culture can be measured by determining what is rewarded, supported, expected, and accepted in an organization … Improvement The AHRQ Surveys on Patient Safety Culture are important sources of information for healthcare organizationsOrganizations may find it useful to brainstorm the potential barriers that make it difficult to implement … Action Planning Tool for the AHRQ Surveys on Patient Safety Culture is intended for use after your organization
  2. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/gloss.html
    July 01, 2018 - Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services Glossary of Key Report Terms Previous Page Next Page Table of Contents Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services Executive Summary Introduction and Scan Methodolo…
  3. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
    September 01, 2021 - EvidenceNOW: A Model for Heart Health and Beyond B S A B LDL C S A B HDL LDL C S A B HDL LDL C S A B LDL C S B S A B HDL LDL C S A BHDL LDL C S A B HDL LDL C S A B HDL LDL C S NATIONAL CENTER FOR EXCELLENCE IN PRIMARY CARE RESEARCH EvidenceNOW: A Model for Heart Health and…
  4. www.ahrq.gov/nursing-home/materials/vaccination/index.html
    September 01, 2023 - COVID-19 Vaccination Vaccines are the best tool we have to prevent people from getting seriously ill and being hospitalized from COVID-19. Following are resources to help nursing homes effectively communicate about vaccines, implement a vaccination program, and track vaccinations of residents and staff. …
  5. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/menu-program-brochure.pdf
    June 02, 2025 - The L.A. Net Practice Facilitation Menu A Menu for Quality Improvement in Primary Care Practices Practice Facilitation Services The L.A. Net L.A Net provides quality improvement support to its members Practice Facilitation through a team of primary care Practice Facilitators. L.A. Net …
  6. www.ahrq.gov/nhguide/toolkits/implement-monitor-sustain-program/toolkit1-start-program.html
    November 01, 2024 - Toolkit 1. Start an Antimicrobial Stewardship Program Overview of the Toolkit Why Should a Nursing Home Use This Toolkit? This toolkit provides nursing homes with a simple, step-by-step approach to starting an antimicrobial stewardship program. An antimicrobial stewardship program uses collaborative and evidenc…
  7. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T5-Suspect_a_Urinary_Tract_Infection_brochure_MA_Coalition_final.pdf
    June 02, 2025 - Suspect a Urinary Tract Infection? How Taking Antibiotics When You Don’t Need Them Can Cause More Harm Than Good Did You Know That… »Up to 50 percent of all antibiotics prescribed are not needed or are not prescribed appropriately? »Confusion or sudden behavior changes don’t necessarily indicate a urinary tra…
  8. www.ahrq.gov/hai/cauti-tools/impl-guide/implementation-guide-appendix-l.html
    October 01, 2015 - Toolkit for Reducing Catheter-Associated Urinary Tract Infections in Hospital Units: Implementation Guide Appendix L. Intensive Care Unit Infographic Poster Previous Page Next Page Table of Contents Toolkit for Reducing Catheter-Associated Urinary Tract Infections in Hospital Units: Implementation G…
  9. www.ahrq.gov/patient-safety/resources/simulation-issue-brief3.html
    July 01, 2024 - Simulation To Improve Patient Safety: Getting Started Leverage Patient Safety Infrastructure Previous Page Next Page Table of Contents Simulation To Improve Patient Safety: Getting Started Introduction Leverage Patient Safety Infrastructure Use Simulation To Adopt and Adapt Best Practices Us…
  10. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/nursing-protocols/standard-protocol-iodophor.pdf
    March 01, 2022 - Standardized Nursing Protocol: Use of Nasal Iodophor (10% Povidone-Iodine) Decolonization of Non-ICU Patients With Devices Section 9-4 – Standardized Nursing Protocol: Use of Nasal Iodophor (10% Povidone-Iodine) The following is a standing order protocol for implementing nasal decolonization in adult non- i…
  11. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/nursing-protocols/standard-protocol-iodophor.docx
    March 01, 2022 - Standardized Nursing Protocol for Iodophor Decolonization of Non-ICU Patients With Devices Section 9-4 – Standardized Nursing Protocol: Use of Nasal Iodophor (10% Povidone-Iodine) The following is a standing order protocol for implementing nasal decolonization in adult non-intensive care unit (ICU) patients who are m…
  12. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/nursing-protocols/standing-order-protocol-mupirocin.pdf
    March 01, 2022 - Standing Order Protocol: Nasal Mupirocin Decolonization of Non-ICU Patients With Devices Section 9-3 – Standing Order Protocol: Nasal Mupirocin The following is a standing order protocol for implementing nasal decolonization in adult non- intensive care unit (ICU) patients who are methicillin-resistant S…
  13. www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion-slides/assertion-slides.html
    October 01, 2014 - Appropriate Assertion (Slide Presentation) On the CUSP: Stop BSI This PowerPoint slide presentation was shown on December 14, 2010. Contents Slide 1. On the CUSP: Stop BSI Assertion Slide 2. Communication Styles Slide 3. Aggressive- The Goal is to Dominate and Win! Slide 4. Passivity- The Goal is …
  14. Conflict Resolution (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
    January 01, 2010 - Conflict Resolution Conflict Resolution David Thompson, DNSc, MS, RN Jill Marsteller, PhD, MPP * What is Conflict? Perception of mutual interference A process that begins when goals of one party are frustrated by another Requires interdependence/interaction Views of Conflict Conflict Good (interactioni…
  15. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/review-form.html
    March 01, 2017 - Appendix K. CAUTI Case Review Form AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Purpose The CAUTI Case Review Form is a performance improvement look-back tool that assists long-term care (LTC) facilities with identifying possible resident care issues that might have contributed to a cathet…
  16. www.ahrq.gov/news/newsroom/case-studies/202503.html
    June 01, 2025 - Virginia Health System Uses AHRQ Surveys on Patient Safety Culture® To Improve Quality of Care Search All Impact Case Studies June 2025 Riverside Health System, based in Newport News, VA, has been using the  AHRQ Surveys on Patient Safety Culture ® (SOPS) for nearly a decade, administering surveys annually …
  17. www.ahrq.gov/funding/grantee-profiles/grtprofile-huang.html
    December 01, 2023 - Grantee Profile Advancing Academic and Practical Knowledge To Prevent Infections From Hospital to Home Susan Huang, M.D., M.P.H. Medical Director of Epidemiology and Infection Prevention Professor, Infectious Diseases, School of Medicine University of California, Irvine Medical Center "Understan…
  18. www.ahrq.gov/sdoh/data-analytics/sdoh-data.html
    June 01, 2023 - Social Determinants of Health Database Download Data AHRQ's database on Social Determinants of Health (SDOH) was created under a project funded by the Patient Centered Outcomes Research (PCOR) Trust Fund. The purpose of this project is to create easy to use, easily linkable SDOH-focused data to use in PCOR re…
  19. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/best-practices/CAP-one-page.docx
    November 01, 2019 - Community-Acquired Pneumonia DiagnosisCommunity-Acquired Pneumonia · Most patients have fever, cough, and increased sputum production; many will also have chills (50%), tachypnea (45%), or pleuritic chest pain (30%) · If symptoms are present, a chest x ray (CXR) should be obtained; the absence of an infitr…
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
    August 21, 2015 - event. 4 Disclosure Communication and Transparency2,3 Meets patient expectations of health care organizations … First, health care organizations have a commitment to meet patient expectations for safe, quality care … Patients expect their providers and health care organizations to be truthful and to provide accurate, … Quality’s Guide to Patient and Family Engagement referenced in a previous slide includes a tool to help organizations … Effective communication among staff, patients, and families is the key to ensuring that health care organizations

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