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preventiveservices.ahrq.gov/cahps/cahps-database/hp-database/participate.html
December 01, 2023 - Maps and Directions
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Careers … How To Participate in the Health Plan Survey Database
Organizations that want to participate in the … Benefits of Participating in the Health Plan Survey Database
Organizations that contribute their Health
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preventiveservices.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
April 01, 2024 - Maps and Directions
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Careers … Survey or Item Set
CAHPS surveys and supplemental items have been developed by both the research organizations … participating in AHRQ's CAHPS Consortium as well as by external organizations that may have funding
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
March 01, 2023 - & Contacts
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Careers … Use this guide to help your organization:
Cultivate an environment that encourages and sustains improvements … the CAHPS Ambulatory Care Improvement Guide ( PDF , 284 KB): A brief overview of the guide and the organizations … ( PDF , 477 KB): Read about the behaviors of organizations that are successful in providing positive … PDF , 1.24 MB): Learn how to identify promising opportunities to improve patient experience in your organization
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preventiveservices.ahrq.gov/talkingquality/plan/objectives.html
November 01, 2018 - Maps and Directions
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Careers … Why Objectives Are Important
Well-defined objectives can help your organization stay focused on the … Common Purpose Statements
There are a number of different reasons why organizations decide to produce … Improvement :
Spur action—particularly quality improvement activities—on the part of health care organizations
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preventiveservices.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - Maps and Directions
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Careers … Adding to the Core Questionnaire
You can customize a CAHPS questionnaire to meet needs unique to your organization … Changing the Core Questionnaire
Some organizations use CAHPS surveys as starting points for a modified … In addition, you cannot compare the results of your survey to those of similar organizations fielding
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - The risk managers in health care organizations are responsible for assessing, developing, implementing … Rather, an organization should set improvement as a goal. … To achieve optimal outcomes, organizations must design robust systems that minimize risks. … Learning systems—By establishing learning systems, organizations can manage both systems and human behavior … Organizations that strive to establish a culture of safety should support the five elements of a Just
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Health care organizations are caring for people who are almost always anxious and afraid, so the stakes … What differentiates member- or patient-focused organizations from others is whether and how they handle … complaining, even though they may have significant problems with the delivery of care. 2 , 3
Health care organizations … Organizations with good customer service and service recovery programs are proactive and let the CEO, … Service recovery in health services organizations. Hosp Health Serv Adm 1993 Spring;38(1):3-21.
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preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html
September 01, 2020 - Is Your Organization Ready for the SHARE Approach? … health professionals, either in your own institution or those from other health professional or provider organizations … Help organizations meet new legislative goals for providing patient-centered care. … Help organizations achieve recognition as a patient-centered medical home or with meeting certification … requirements for becoming an Accountable Care Organization.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-meenan.pdf
April 01, 2015 - Participating organizations received modest reimbursement
and other support in return for implementing … A steering committee that included
leadership from each organization (e.g., medical directors and chief … Each organization developed its own workflows and identified a pilot team to implement team-based
care … the team-based care model to other teams in
their practice, and over time, to other clinics in their organization … Practices
This project included Medicaid
patients at 17 safety net primary
care clinics from six organizations
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preventiveservices.ahrq.gov/cahps/cahps-database/research-datasets/index.html
January 01, 2024 - Maps and Directions
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Careers … The CAHPS Databases currently include respondent- and organization-level data from the:
CAHPS Health … These data do not identify or permit re-identification of individual respondents or participating organizations … proprietary, commercial, or competitive purposes, or to determine the rights, benefits, or privileges of organizations
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preventiveservices.ahrq.gov/sops/resources/improvement-resourcelist.html
July 01, 2023 - Maps and Directions
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Careers … practice resources that you can use to improve patient safety culture and patient safety in healthcare organizations
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preventiveservices.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
January 01, 2023 - Maps and Directions
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Careers … describe how they build on current research in survey development and administration, and discussed how organizations
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preventiveservices.ahrq.gov/nursing-home/resources/healthcare-workforce-well-being.html
July 01, 2021 - Maps and Directions
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Careers … improve the well-being of the healthcare workforce, including actions that individuals, leaders, and organizations
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preventiveservices.ahrq.gov/cahps/about-cahps/25timeline.html
April 01, 2024 - Maps and Directions
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Careers … Collectively, AHRQ and these organizations are known as the CAHPS Consortium. … The participating organizations also conduct research on the various uses of CAHPS survey findings, and … CAHPS Analysis Program , or CAHPS Macro, produces valid comparisons of performance across health care organizations
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/patient-safety-tools-flyer-June2022.pdf
May 01, 2023 - Quality
(AHRQ) offers practical, research-based tools and
resources to help a variety of healthcare organizations … Web: ahrq.gov/patient-safety/settings/multiple/
calibrate-dx.html
Choosing a Patient Safety
Organization … They are used by
Federal agencies and other organizations for value-based
purchasing programs, public … Measure Dx can be used
by any healthcare organization interested in promoting
diagnostic excellence … Web: ahrq.gov/sops/index.html
The SOPS program enables healthcare organizations
to assess how their
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preventiveservices.ahrq.gov/healthsystemsresearch/virtual-roundtable-discussion/index.html
March 01, 2023 - Maps and Directions
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Careers … advance the science on how to identify or create climate resiliency measures for healthcare delivery organizations … Kalpana Ramiah, Dr.P.H., M.Sc., America’s Essential Hospitals
Sohel Saikat, Ph.D., World Health Organization … shutdowns) and threats to good care (e.g., excessive wait times, damage to medications) from which organizations
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preventiveservices.ahrq.gov/ncepcr/research/health-literacy.html
September 01, 2022 - Maps and Directions
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Careers … AHRQ provides the research, tools, and training to help healthcare organizations, leaders, and professionals
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preventiveservices.ahrq.gov/practiceimprovement/delivery-initiative/index.html
December 01, 2020 - Maps and Directions
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Careers … Accelerating Change and Transformation in Organizations and Networks II: Fact Sheet . … Study Snapshots
Methods and Outcomes of Care Management Programs Within Physician Organizations vs.
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preventiveservices.ahrq.gov/sops/databases/research-datasets.html
March 01, 2023 - Maps and Directions
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Careers … for public reporting, proprietary, commercial, or competitive purposes involving those participating organizations … , or to determine the rights, benefits, or privileges of organizations participating in the database.
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preventiveservices.ahrq.gov/evidencenow/projects/index.html
September 01, 2022 - Maps and Directions
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Careers … The initiative aims to address health equity in primary care by working with healthcare organizations … primary care and specialty care practices and aligning improvement strategies with community-based organizations