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Total Results: 123 records

Showing results for "organizational health literacy".

61. Creating an Effective Customer Service Training Program (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
    May 01, 2012 - Effective Customer Service Program May 2012  Podcast Speaker Lisa Sergy, Assistant Director at UCLA’s Health … Group Moderator Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health … Lisa, what prompted UCLA Health System to start the BRITE program? … training, but what the organization found was that a very lecture heavy-type of forum and through some organizational … literacy.

62. Advancing Patient Safety: A Decade of Evidence, Design, and Implementation (pdf file)
    www.ahrq.gov/sites/default/files/publications/files/advancing-patient-safety.pdf
    January 01, 2010 - Aviation and other high-risk industries were well aware that organizational leadership shapes culture … This tool continues to help hospital and organizational unit leaders assess their patient safety culture … Initiating a Health Information Technology Portfolio As health information technology (health IT) … measurement and taxonomy issues, tools and technology, implementation challenges, safety culture, and organizational … literacy.

63. Section 1: Product Development (continued) | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/publications/pubcomguide/pcguide1a.html
    March 01, 2025 - The impact of health literacy on shared decision making before elective surgery: a propensity matched … BMC Health Serv Res 2018 Dec 12;18(1):958. https://www.ncbi.nlm.nih.gov/pubmed/30541541 . … ☐ Yes       ☐ No Are different fonts or sizes used to denote different levels of the organizational hierarchy

64. Executive Summary: Person-Centered Preventive Healthcare: Gathering Stakeholder Input on Evidence Implementation (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/research/gathering-stakeholder-input-summary.pdf
    January 01, 2024 - Department of Health and Human Services. … TEP members also identified a new role for digital health navigators⎯someone within the health system … Tools may be inaccessible to people with limited English proficiency, lower health or digital literacy … data, or supporting patients with limited digital health literacy. … Although we aimed for diverse TEP membership in terms of occupation, organizational affiliation, geographic

65. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil3.html
    April 01, 2018 - Organizational support . … Communication skills to work comfortably with a diverse group of organizational leaders, professionals … Obtaining organizational support for the council and project. … Recognition of council members and their efforts from organizational and community leadership. … Reporting on the successes of the council's efforts to organizational leadership.

66. Case Example #6: Henry Ford Health System | Agency for Healthcare Research and Quality
    www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-6.html
    July 01, 2019 - by Abt Associates in partnership with the MacColl Center for Health Care Innovation and Bailit Health … care delivery at Henry Ford Health System (HFHS), a Michigan-based, not-for-profit, integrated health … risk models don’t capture this difference well, so HFHS is looking at social determinants and possibly literacy … Assessment emphasizes motivational interviewing and includes issues such literacy, cognition, and medication … cost to patients; structural difficulties (transportation, ease of walking into the building); and organizational

67. Improving Healthcare Safety by Enhancing Medication Safety (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-medication-safety.pdf
    September 30, 2024 - Three of them investigated functional health literacy and medication name recall or physician use of … Similarly, data from the health literacy randomized trial was still being analyzed at the project’s … Responses to AHRQ’s Health Literacy Pharmacy Tools 2008-2011 $400,000 Purpose: Understand the … facilitators and barriers to the adoption and implementation of AHRQ’s health literacy tools, particularly … a tool to assess a pharmacy’s health literacy practices.

68. Resource List - AHRQ Medical Office Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
    April 01, 2023 - Organizational Learning 1. Root Cause Analysis a. … It establishes a blueprint for assessing organizational readiness for connecting an electronic health … Information Technology Item Set • CAHPS® Health Literacy Item Set 3. … The primer also identifies known risk factors for ADEs, including health literacy, patient characteristics … Workflow Assessment for Health IT Toolkit Composite Measure 4. Organizational Learning 1.

69. D. Subcommittee Member and Staff Biographies | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapd.html
    May 01, 2018 - characteristics on access to care and clinical outcomes, as well as the impact of physicians' specialty and organizational … , health plans, physician organizations, community health centers, health professions educational institutions … care accreditation, patient safety, the role of language, cultural competence, and health literacy in … School of Public Health and Health Services. … Planning and Evaluation/Health; the Health Services Administration; the Health Resources Administration

70. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
    January 01, 2019 - Organizational Learning — Continuous Improvement ............................................... 4 Composite … Organizational Learning — Continuous Improvement 1. … periodically receives urgent requests from organizations seeking help in the aftermath of a serious organizational … The primer also identifies known risk factors for ADEs, including health literacy, patient characteristics … Organizational Learning — Continuous Improvement Composite 5.

71. Results | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication4.html
    July 01, 2024 - One of the most robust samples in the literature was from the Health Information National Trends Survey … (HINTS), a U.S. nationwide survey of health information technology use. … literacy. 35   Public versus private insurance. 39,40 Unmarried status. 41   A primary language other … literacy was associated with more usability difficulties. 80 , 85 In experimental and quasi-experimental … when sharing access to their test results with a parent or caregiver. 113 Different state laws and organizational

72. New Models of Primary Care Workforce - Case Example #6: Henry Ford Health System (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
    October 01, 2016 - Why Henry Ford Health System? … models don’t capture this difference well, so HFHS is looking at social determinants and possibly literacy … Assessment emphasizes motivational interviewing and includes issues such literacy, cognition, and medication … cost to patients; structural difficulties (transportation, ease of walking into the building); and organizational … Why Henry Ford Health System?

73. Department of Health and Human Services National Institutes of Health - National Institute for Research on Safety and Quality (NIRSQ) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/mission/budget/2021/FY_2021_CJ_NIRSQ.pdf
    January 01, 2021 - NIRSQ will continue to engage these organizational leaders to join clinical and research teams in efforts … literacy populations. … Taken: Serving populations with limited health literacy requires primary care providers to make … literacy and preventing diabetes with the goal of reducing long-term costs. … Action Taken or to be Taken Serving populations with limited health literacy requires primary care

74. Improving Communication and Teamwork in the Surgical Environment
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
    May 01, 2017 - Health Research & Educational Trust. … Engagement | ‹#› AHRQ Safety Program for Ambulatory Surgery 11 Fear and uncertainty Comprehension and literacy … Engaging Health Care Users: A Framework for Healthy Individuals and Communities. … Improving Engagement at Organizational Level – Patient Advisers Patient and Family Engagement | … care team impacts health outcomes and patient, family, and staff satisfaction.

75. Methods | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/engage/methods.html
    March 01, 2017 - literacy, and primary care practice. … Innovations Exchange ( https://innovations.ahrq.gov/ ) University of York Health—Centre for Reviews … and Dissemination ( http://www.crd.york.ac.uk/CRDWeb/ ) McMaster University’s Health Evidence site … activity associated with distinct hash tags (e.g., #PFAC2015, #patientvoice , #patientengagement ) or organizational … Pharmacists and other affiliated health care providers.

76. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
    April 01, 2023 - Organizational Learning – Continuous Improvement ..................................... 8 Composite Measure … Organizational Learning – Continuous Improvement 1. … Organizational Learning – Continuous Improvement, #1, Decision Tree for Unsafe Acts Culpability Composite … The primer also identifies known risk factors for ADEs, including health literacy, patient characteristics … Organizational Learning – Continuous Improvement 1.

77. Diagnostic Issue Brief 19 Electronic Test Result Communication in the Era of the 21st Century Cures Act (pdf file)
    www.ahrq.gov/sites/default/files/publications2/files/diagnostic-safety-issue-brief-test-result-communication.pdf
    July 01, 2024 - The interview guide focused on organizational response to implementation of the Cures Act, patient experience … literacy was associated with more usability difficulties.80,85 In experimental and quasi-experimental … literacy Provide access to images Patients and families Healthcare professionals Sixteen studies … when sharing access to their test results with a parent or caregiver.113 Different state laws and organizational … literacy and limited English proficiency.

78. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil1.html
    April 01, 2018 - to convene advisory councils that involve patients, consumers, practitioners, and professionals from health … This guide presents a step-by-step approach and provides resources for organizational development and … Patient/Consumer —Anyone who is receiving health care services. … Providers —Physicians, nurses, pharmacists, and others who provide health care services. … This section provides examples of documents and forms that were created during the Aurora Health Care

79. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/patients-families/engagingfamilies/index.html
    March 01, 2023 - Engagement in Hospital Quality and Safety Research shows that when patients are engaged in their health … Agency for Healthcare Research and Quality (AHRQ) developed a guide to help patients, families, and health … Promote better communication among patients, family members, and health care professionals from the point … care professionals, and hospital organizational and cultural factors. … Related Content AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care

80. White Paper: Redefining Primary Care for the 21st Century | Agency for Healthcare Research and Quality
    www.ahrq.gov/ncepcr/tools/workforce-financing/white-paper.html
    July 01, 2019 - That means grappling with language and cultural discordance between patients and providers as well as literacy … Self-management support and attention to health literacy and numeracy, as well as other functions such … Contribution of primary care to health systems and health. … In: Cameron K, Spreitzer G, eds., The Oxford Handbook of Positive Organizational Scholarship. … Vital Signs: Core Metrics for Health and Health Care Progress.