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21. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
    March 03, 2020 - Surveys on Patient Safety Culture • Surveys of providers and staff about the extent to which the organizational … Assessed Across SOPS Surveys • Teamwork • Communication Openness • Communication About Error • Organizational … Safety Supplemental Items (Medical Office) • Goals of the items ► To measure the extent to which the organizational

22. Primary Care Practice Facilitation Curriculum Module 9: Using Appreciative Inquiry with Practices (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-9-appreciative-inquiry.pdf
    September 01, 2015 - Optional post-session activities for learners AI is a complex approach to organizational change that … on identifying organizational strengths and leveraging them to create system-wide change. … Below are more ways to gather information on organizational strengths. … Organizational Values Tell me what you value most about yourself and the work you do. … A new organizational culture? A new strategic partnership?

23. Key Driver 6: Nurture Leadership and Create A Culture of Continuous Learning and Evidence-Based Practice | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
    November 01, 2018 - Culture of Continuous Learning and Evidence-Based Practice Print this page to PDF A maxim of organizational … Leaders who are committed to ensuring that people receive the most up-to-date care embrace learning as an organizational … more general skill building, such as teaching practice members to be savvy consumers of clinical and organizational … champions for learning, evidence-based practice, and quality improvement within the practice Successful organizational … Provide organizational and leadership support for evidence-based practice and quality improvement Like

24. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - Cultivating a culture of safety requires an organizational change strategy to be in place. … Errors Common to Organizational Change 17 2 mins 5. … Lead a facilitated discussion in which participants present their best practices for organizational … Ask participants what some of the common errors are when trying to make an organizational change. … D-8-16 TeamSTEPPS 2.0 | Change Management ERRORS COMMON TO ORGANIZATIONAL CHANGE SAY:

25. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
    March 01, 2014 - Assessing how TeamSTEPPS affects staff attitudes, patient perceptions, and organizational culture. … Level IV—Results —Results are defined as organizational benefits that are produced from training. … Aligning training objectives with organizational goals. … Providing organizational support for the training initiative. … changes, initiatives, and/or interventions could contribute to organizational results.

26. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
    September 01, 2015 - Cultivating a culture of safety requires an organizational change strategy. … Identify errors common to organizational change. … Begin planning your organizational change strategy. … Lead a discussion in which participants present their best practices for organizational change. … Return to Contents Errors Common to Organizational Change Say: Training is not a standalone

27. Creative Strategies to Improve Patient Care Experience - Part 4 Lee (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
    May 13, 2019 - experience: CAHPS Clinician & Group surveys ► Staff idea creativity: Meeting transcripts ► Staff and organizational … implemented by organizations Barriers to implementation: • Limited time due to workloads • Stifling organizational … Successful patient experience improvement requires careful attention to work, implementation, and organizational

28. TeamSTEPPS Webinars | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - August 2017 Webinar: Using TeamSTEPPS To Create Change at the Organizational, Team, and Individual Level … This webinar, "Using TeamSTEPPS To Create Change at the Organizational, Team, and Individual Level,"  … Part two of the series focused on how to make a change at the organizational, team, and individual level … March 2017 Webinar: High-Reliability Organizational Culture Using Standardized Patient Simulation and … Recording of the webinar: Slides of the March 2017 Webinar: High-Reliability Organizational Culture

29. Ps-Privacy-Factsheet (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
    October 01, 2021 - State and local laws and organizational policies may also apply. … Note that organizational policies may determine how confidential information can be used within the … ■ Uniform Federal law protections are available for certain information for individual and organizational

30. Transformation to the Patient-Centered Medical Home in CareOregon Clinics (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-meenan.pdf
    April 01, 2015 - Qualitative interviews with organizational leaders revealed that implementation occurred in two distinct … However, they soon realized that organizational system changes were required for sustained primary care … CareOregon cultivated engaged leadership with relatively scarce resources by convening a group of organizational … expensive and therefore may not be Communication: Clear and effective communication between organizational

31. Learn-From-Defects-Facilitator-Guide (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
    May 01, 2017 - Latent conditions result from the delayed consequences of technical and organizational actions and decisions … Latent conditions are sorted into two categories: technical failures and organizational failures. … In this model, 20 separate event cause types are given in four categories: technical, organizational, … As noted earlier, there are 20 codes that are divided into the categories of technical, organizational … , external, OK: Organizational, knowledge transfer, OM: Organizational, management, HEX: Human, external

32. About TeamSTEPPS 2.0 | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/about-teamstepps/index.html
    June 01, 2019 - Establish an organizational-level change team. … The organizational-level change team should consist of a multidisciplinary group that represents the … Successful change teams are comprised of organizational leaders who are committed to changing the current … training; if individuals are taking their learning back to the workplace and using it on the job; and organizational … The change team should determine when organizational needs have changed and ensure the sustainment plan

33. TeamSTEPPS for Office-Based Care: Measurement | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt-ig.html
    September 01, 2015 - Level IV—Results – Results are defined as organizational benefits that are produced from training. … Aligning training objectives with organizational goals. … Providing organizational support for the training initiative. … changes, initiatives, and/or interventions could contribute to organizational results.  … Organizational learning. Overall perceptions of patient safety and quality.

34. Change Management (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
    June 09, 2017 - HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational … Cultivating a culture of safety requires an organizational change strategy to be in place. … Errors Common to Organizational Change 17 2 mins 5. … Lead a facilitated discussion in which participants present their best practices for organizational … Ask participants what some of the common errors are when trying to make an organizational change.

35. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
    January 01, 2004 - Level IV – Results – Results are defined as organizational benefits that are produced from training … Measurement Slide - Aligning training objectives with organizational goals - Providing organizational … changes, initiatives, and/or interventions could contribute to organizational results. … Such a result would be considered an organizational outcome or result of the training (i.e., Level … • What organizational barriers might interfere with successful training transfer and how can these

36. SITUATION MONITORING
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt-ig.pptx
    January 20, 2006 - Level IV – Results – Results are defined as organizational benefits that are produced from training. … Aligning training objectives with organizational goals Providing organizational support for the training … As we discussed earlier, this level of evaluation provides an assessment of the organizational benefits … changes, initiatives, and/or interventions could contribute to organizational results. … Such a result would be considered an organizational outcome or result of the training (i.e., Level IV

37. Office-Based Teams Instructor Guide
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt-ig.pptx
    January 20, 2006 - Cultivating a culture of safety requires an organizational change strategy. … change;  Discuss what is involved in creating a new culture; and  Begin planning your organizational … Lead a discussion in which participants present their best practices for organizational change. … COMMON TO CHANGE (5 Minutes) Ask participants what some of the common errors are when trying to make an organizational … teaches teamwork skills and strategies and tools to enhance teamwork, TeamSTEPPS is at its roots an organizational

38. Sensemaking and Learn from Defects for Perinatal Safety (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.pdf
    May 01, 2017 - Latent conditions result from the delayed consequences of technical and organizational actions and … Latent conditions are sorted into two categories: technical failures and organizational failures. … • Organizational failures occur when decisional elements, such as culture, procedures, and leadership … In this model, 20 separate event cause types are given in four categories: technical, organizational … , external, • OK: Organizational, knowledge transfer, • OM: Organizational, management, • HEX: Human

39. Appendix B. Example Data Collection Tools | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/ncepcr/reports/cost-guide/collection-tools.html
    February 01, 2017 - Resources/Organizational Expenses What were some of the resources/organizational expenses associated … Organizational Survey Principal Investigator: John Kralewski Institution: University of Minnesota … Contact Information: krale001@umn.edu The screenshots below are excerpts of the practice organizational … In addition to the practice organizational survey, the research team also used an organizational culture … Medical Group Practice Organizational Survey Clinic Identification Code: __________________________

40. Prioritization Worksheet (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/c1_pdi_prioritizationworksheetinstructions.pdf
    June 05, 2016 - The third section (purple) will assist your organization in aligning each PDI with your organizational … This tool is designed to help guide your organization’s discussion in determining the direction of organizational … Determine what your organizational comparator will be. … A 10 indicates that you completely agree that the PDI aligns with organizational goals and priorities … , while a score of 0 indicates you completely disagree that the PDI aligns with the organizational goals