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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/c1_combo_prioritizationworksheetinstructions.pdf
    June 05, 2016 - Organizations do not need to use every section in this tool. … It is up to your organization to determine what you will use as a comparator. … your organization. … Has your organization recently experienced negative press regarding an event? … What would this look like in the community if you had an event in your organization?
  2. www.talkingquality.ahrq.gov/research/findings/factsheets/translating/action3/index.html
    February 01, 2021 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Each ACTION III partnership is led by a prime organization. … The 13 ACTION prime organizations are: Abt Associates. American Institutes for Research. … Professional associations and trade organizations. Quality improvement organizations.
  3. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - The risk managers in health care organizations are responsible for assessing, developing, implementing … Rather, an organization should set improvement as a goal. … To achieve optimal outcomes, organizations must design robust systems that minimize risks. … Learning systems—By establishing learning systems, organizations can manage both systems and human behavior … Organizations that strive to establish a culture of safety should support the five elements of a Just
  4. www.talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
    April 01, 2021 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Systems (CAHPS) Webcasts & Recent Events Improving Patient Experience in Large Organizations … CAHPS Announcements Contact CAHPS Improving Patient Experience in Large Organizations … This AHRQ webcast is the final in a series of three presentations focused on supporting healthcare organizations
  5. www.talkingquality.ahrq.gov/talkingquality/distribute/promote/act-early/choose.html
    July 01, 2011 - Faith-based organizations. Schools. Colleges and universities. … What is the mission of the organization? What is the overlap between their mission and yours? … By whom is each organization trusted? With respect to what issues? … Who might mistrust each organization? Is it possible for you to neutralize that mistrust? … Is the organization willing to share its skills and resources with you? Under what conditions?
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief4-aco-participation.pdf
    January 01, 2019 - Health System Participation in Accountable Care Organizations, 2016 1 Comparative Health System … Performance Initiative Health System Participation in Accountable Care Organizations (ACOs), 2016 … hospitals data, 2015 • SK&A integrated health system database, 2016 • QuintilesIMS™ Healthcare Organization … Accessibility Report Accessibility Report Filename: aco-participation.pdf Report created by: Organization … : [Enter personal and organization information through the Preferences > Identity dialog.]
  7. www.talkingquality.ahrq.gov/teamstepps/instructor/index.html
    August 01, 2022 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … would prefer in-person training can search the web for "TeamSTEPPS training" to identify private sector organizations … These organizations may charge a fee. … sessions and does not receive any compensation (e.g., royalties, commissions) related to fees these organizations
  8. www.talkingquality.ahrq.gov/data/apcd/backgroundrpt/review.html
    July 01, 2022 - Major organizations and key contributors to APCDs and measurement . … Nongovernmental organizations have also played a key role in advancing the science and implementation … Catalyst for Payment Reform is a nonprofit organization that brings the perspective of purchasers to … The Health Care Cost Institute is a nonprofit organization whose goal is to provide access to health … Lastly, several organizations contribute discrete groups of claims-based measures.
  9. www.talkingquality.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil3.html
    April 01, 2018 - What: Define the Council's Goals and Objectives Organizations that are just beginning to bring patients … To do that, organizations should: Select a specific process or aspect of care that is focused and clear … Working with external community organizations through communications, meetings, and presentations. … organizations, such as Kiwanis, Rotary Club, Lions, Elks. … Review literature and examples from other organizations that undertook similar councils.
  10. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
    August 01, 2022 - & Contacts Centers and Offices Organization Chart Key Contacts Careers … AHRQ Communication and Optimal Resolution Toolkit Purpose: To help you identify members of your organization … Individuals who are effective Disclosure Leads or Communicators will be experienced members of the organization … Understanding that s/he speaks for the organization, not an individual unit or department, and thus conveys … The number of people selected for this role will depend on the size of the organization and the resources
  11. www.talkingquality.ahrq.gov/sops/about/index.html
    November 01, 2023 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … beliefs, values, and norms that are shared by healthcare practitioners and other staff throughout the organization … safety culture can be measured by determining what is rewarded, supported, expected, and accepted in an organization … Culture exists at multiple levels in organizations, including the unit, department, organization, and
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
    October 01, 2021 - Quality Improvement Activities Before you begin, check with the appropriate point of contact in your organization … ■ To protect patient privacy, healthcare organizations are likely to have policies and procedures … Individual personnel and/or the organization might want the information the activity will generate to … Policies regarding how such information might be shared and used within the organization and for what … Veterans Health Administration, the Department of Defense, Indian health programs, and urban Indian organizations
  13. www.talkingquality.ahrq.gov/talkingquality/explain/share-info/index.html
    November 01, 2018 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Consider including: Other quality reports (sponsored by your own organization or another organization … disease-specific organizations and more local support groups that are either independent or affiliated … Relevant advocacy organizations, including those you work with; these can include organizations for population
  14. www.talkingquality.ahrq.gov/sops/events/webinar/asc-use-012121.html
    February 01, 2024 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Speakers shared insights from an organization of ASCs that administered the survey, presented results
  15. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
    August 01, 2022 - MITSS provides tools, examples, and policies from other organizations that have developed their own teams … Patient Safety Culture Assessment Items Does this exist at your organization? … Who within our organization has the skill set to support an individual in crisis? … to organization based on personnel resource availability.  … Each organization should design a team that is responsive to their local needs and assets.
  16. www.talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsr2.html
    February 01, 2014 - I will then present a simple conceptual model of a generic delivery system organization, which will be … or type of organization and/or for a specific disease, such as congestive heart failure. … What percentage are in organizations that could function as accountable care organizations? … "accountable care organizations"? … (toward the types of organization that research indicates provide better care) and to induce these organizations
  17. www.talkingquality.ahrq.gov/cahps/surveys-guidance/echo/index.html
    May 01, 2022 - Announcements Contact CAHPS CAHPS Mental Health Care Surveys Many organizations … To evaluate and monitor the quality of behavioral healthcare organizations. … Survey have included State Medicaid agencies, State mental health agencies, managed behavioral health organizations … (MBHOs), and managed care organizations (MCOs). … or managed behavioral healthcare organization.
  18. www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Health care organizations are caring for people who are almost always anxious and afraid, so the stakes … What differentiates member- or patient-focused organizations from others is whether and how they handle … complaining, even though they may have significant problems with the delivery of care. 2 , 3 Health care organizationsOrganizations with good customer service and service recovery programs are proactive and let the CEO, … Service recovery in health services organizations. Hosp Health Serv Adm 1993 Spring;38(1):3-21.
  19. www.talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapb.html
    February 01, 2014 - organization vs. a hospital and its employed physicians). … Does negotiating leverage provide benefits to organizations that have it, e.g.: Is negotiating leverage … between health insurance plans and provider organizations important (e.g., can larger and/or more prestigious … Internal incentives (within the provider organization), for example: Basic internal payment method. … It will be most desirable to measure outcomes for an organization's population of patients, for organizations
  20. www.talkingquality.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
    January 01, 2023 - & Contacts Centers and Offices Organization Chart Key Contacts Careers … that accredits and certifies healthcare organizations. … measures include physician specialty societies (e.g., American College of Surgeons) and disease-focused organizations … Many of these organizations—too numerous to list here—have created measures addressing clinical quality … Visit the Web sites of each organization for more information.

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