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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
    October 01, 2021 - Quality Improvement Activities Before you begin, check with the appropriate point of contact in your organization … ■ To protect patient privacy, healthcare organizations are likely to have policies and procedures … Individual personnel and/or the organization might want the information the activity will generate to … Policies regarding how such information might be shared and used within the organization and for what … Veterans Health Administration, the Department of Defense, Indian health programs, and urban Indian organizations
  2. www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
    March 01, 2014 - What information do you have that may indicate a need for change in your organization?   2. … How is the need for change communicated in your organization? … What can you do to create a sense of urgency for change in the organization?   … Where might you anticipate and eliminate barriers to change in the organization?   11. … Describe the new culture that you see for your organization.
  3. www.qualitymeasures.ahrq.gov/npsd/resources/index.html
    June 01, 2019 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Improvement Act of 2005—HHS Guidance https://pso.ahrq.gov/legislation/HHS-guidance Patient Safety Organization … Quality & Disparities Reports https://www.ahrq.gov/research/findings/nhqrdr/index.html Patient Safety Organization … This brief describes how PSOs can help health care organizations improve their patient safety culture
  4. www.qualitymeasures.ahrq.gov/talkingquality/explain/share-info/index.html
    November 01, 2018 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Consider including: Other quality reports (sponsored by your own organization or another organization … disease-specific organizations and more local support groups that are either independent or affiliated … Relevant advocacy organizations, including those you work with; these can include organizations for population
  5. www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
    March 01, 2019 - Most organizations have a guiding coalition , or team of individuals who lead the change efforts, already … Especially in larger organizations, a Change Team should be in place in each unit. … Ask: Does your organization have a vision and strategy in place? … Pitfalls commonly arise and derail organizations that are overly eager in their rush to change. … Your organization may already use or be familiar with one of these approaches.
  6. www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
    August 01, 2022 - MITSS provides tools, examples, and policies from other organizations that have developed their own teams … Patient Safety Culture Assessment Items Does this exist at your organization? … Who within our organization has the skill set to support an individual in crisis? … to organization based on personnel resource availability.  … Each organization should design a team that is responsive to their local needs and assets.
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - Do you have a “Fred” in your organization? If so, how is this person treated? … How would you do that in your organization? 5. Have you ever known a “Nono?” … What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Describe the new culture that you see for your organization.
  8. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsr2.html
    February 01, 2014 - I will then present a simple conceptual model of a generic delivery system organization, which will be … or type of organization and/or for a specific disease, such as congestive heart failure. … What percentage are in organizations that could function as accountable care organizations? … "accountable care organizations"? … (toward the types of organization that research indicates provide better care) and to induce these organizations
  9. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/echo/index.html
    May 01, 2022 - Announcements Contact CAHPS CAHPS Mental Health Care Surveys Many organizations … To evaluate and monitor the quality of behavioral healthcare organizations. … Survey have included State Medicaid agencies, State mental health agencies, managed behavioral health organizations … (MBHOs), and managed care organizations (MCOs). … or managed behavioral healthcare organization.
  10. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Health care organizations are caring for people who are almost always anxious and afraid, so the stakes … What differentiates member- or patient-focused organizations from others is whether and how they handle … complaining, even though they may have significant problems with the delivery of care. 2 , 3 Health care organizationsOrganizations with good customer service and service recovery programs are proactive and let the CEO, … Service recovery in health services organizations. Hosp Health Serv Adm 1993 Spring;38(1):3-21.
  11. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapb.html
    February 01, 2014 - organization vs. a hospital and its employed physicians). … Does negotiating leverage provide benefits to organizations that have it, e.g.: Is negotiating leverage … between health insurance plans and provider organizations important (e.g., can larger and/or more prestigious … Internal incentives (within the provider organization), for example: Basic internal payment method. … It will be most desirable to measure outcomes for an organization's population of patients, for organizations
  12. www.qualitymeasures.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
    January 01, 2023 - & Contacts Centers and Offices Organization Chart Key Contacts Careers … that accredits and certifies healthcare organizations. … measures include physician specialty societies (e.g., American College of Surgeons) and disease-focused organizations … Many of these organizations—too numerous to list here—have created measures addressing clinical quality … Visit the Web sites of each organization for more information.
  13. www.qualitymeasures.ahrq.gov/cpi/centers/oerep/index.html
    January 01, 2021 - & Contacts Centers and Offices Organization Chart Key Contacts Careers … Contact Us Español FAQs Home About Organization … More topics in this section About About AHRQ Organization … & Contacts Offices and Centers AHRQ Organization Chart AHRQ Key Contacts … Represents the Agency in meetings with experts and organizations on issues related to the administration
  14. www.qualitymeasures.ahrq.gov/professionals/systems/system/delivery-system-initiative/casalino/paper/idkeydsr1.html
    February 01, 2014 - It then presents a simple conceptual model of a generic delivery system organization, which it uses to … or the interface between organizations. … The model adds the critical factor of the external incentives faced by the organization. … These incentives have a very strong influence on the structure adopted by the organization and on the … (toward the types of organization that research indicates provide better care) and to induce these organizations
  15. www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
    February 01, 2021 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Providers and Systems (CAHPS) Webcasts & Recent Events Lessons From Healthcare Organizations … Contents Summary Speakers Recording Summary This AHRQ webcast featured two healthcare organizations … YouTube embedded video: https://www.youtube-nocookie.com/embed/NiDGO2J8nxU Lessons From Healthcare Organizations
  16. www.qualitymeasures.ahrq.gov/talkingquality/plan/partners/healthcare-org.html
    July 01, 2011 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Health care organizations are often eager to see information on other organizations. … What’s your past history with the relevant health care organizations? … But even when past dealings have been positive, some health care organizations will refuse to support
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - What information do you have that may indicate a need for change in your organization? 2. … How is the need for change communicated in your organization? … What can you do to create a sense of urgency for change in the organization? … Where might you anticipate and eliminate barriers to change in the organization? 11. … Describe the new culture that you see for your organization.
  18. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
    January 01, 2020 - The next step in Lean is to do 5S organization. … Examples of Organizations Using Lean Three Federally Qualified Health Centers applied Lean techniques … Staff members across the three organizations reported that the use of Lean enabled them to identify and … Organizations can also use TeamSTEPPS to "coach coaches" or "train the trainer." … To help overcome that problem, organizations can seek help from practice facilitators (PFs), sometimes
  19. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
    January 01, 2020 - The concept of microsystems in health care organizations stems from research findings indicating that … To develop and refine such systems, health care organizations start by defining the smallest measurable … However, for successful scalability, organizations should adopt a framework for spread that will work … Section 6 of this Guide presents a number of different strategies that health care organizations can … One useful way to develop and learn innovative approaches is to visit other health care organizations
  20. www.qualitymeasures.ahrq.gov/hai/cusp/modules/spread/index.html
    July 01, 2018 - Maps and Directions Other AHRQ Web Sites Other HHS Agencies Testimonials Organization … & Contacts Centers and Offices Organization Chart Key Contacts Careers … Targeted Tools Spread The Spread module of the CUSP Toolkit helps an organization … This module explores how to take the work from the unit level to the organization level.

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