-
pbrn.ahrq.gov/sops/about/patient-safety-culture.html
March 01, 2022 - values, beliefs, and norms that are shared by healthcare practitioners and other staff throughout the organization … and behaviors related to patient safety that are rewarded, supported, expected, and accepted in an organization … also important to note that culture exists at multiple levels, from the unit level to the department, organization
-
pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module8/exiceberg.html
March 01, 2014 - Do you have a "Fred" in your organization? If so, how is this person treated?
… How would you do that in your organization?
5. Have you ever known a "Nono?" … What impact has that person had on change in your organization?
6. … How is the need for change communicated in your organization? … Describe the new culture that you see for your organization.
-
pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
February 01, 2020 - Establish and communicate the purpose of the organization. … Adopt and encourage a view of the organization as a system. … The wisdom of teams: Creating the high performance Organization . … , and representatives from external organizations. … How to Recognize: Some organizations create a J.A.C.K.
-
pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
March 01, 2014 - What information do you have that may indicate a need for change in your organization?
2. … How is the need for change communicated in your organization? … What can you do to create a sense of urgency for change in the organization?
… Where might you anticipate and eliminate barriers to change in the organization?
11. … Describe the new culture that you see for your organization.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief4-aco-participation.pdf
January 01, 2019 - Health System Participation in Accountable Care Organizations, 2016
1
Comparative
Health System … Performance
Initiative
Health System Participation in Accountable
Care Organizations (ACOs), 2016 … hospitals data, 2015
• SK&A integrated health system database, 2016
• QuintilesIMS™ Healthcare Organization … Accessibility Report
Accessibility Report
Filename:
aco-participation.pdf
Report created by:
Organization … :
[Enter personal and organization information through the Preferences > Identity dialog.]
-
pbrn.ahrq.gov/research/findings/factsheets/translating/action3/index.html
February 01, 2021 - Together the 13 ACTION III partnerships are composed of more than 300 member organizations that combine … Each ACTION III partnership is led by a prime organization. … The 13 ACTION prime organizations are:
Abt Associates.
American Institutes for Research. … Health services research organizations.
Consumer, patient safety, and other advocacy groups. … Professional associations and trade organizations.
Quality improvement organizations.
-
pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
August 01, 2022 - AHRQ Communication and Optimal Resolution Toolkit
Purpose: To help you identify members of your organization … Individuals who are effective Disclosure Leads or Communicators will be experienced members of the organization … Understanding that s/he speaks for the organization, not an individual unit or department, and thus conveys … personal experience, recommendations, performance reviews, professional experience, position within the organization … The number of people selected for this role will depend on the size of the organization and the resources
-
pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
March 01, 2019 - Most organizations have a guiding coalition , or team of individuals who lead the change efforts, already … Especially in larger organizations, a Change Team should be in place in each unit. … Ask:
Does your organization have a vision and strategy in place? … Pitfalls commonly arise and derail organizations that are overly eager in their rush to change. … Your organization may already use or be familiar with one of these approaches.
-
pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
August 01, 2022 - MITSS provides tools, examples, and policies from other organizations that have developed their own teams … Patient Safety Culture Assessment
Items
Does this exist at your organization? … Who within our organization has the skill set to support an individual in crisis? … to organization based on personnel resource availability. … Each organization should design a team that is responsive to their local needs and assets.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
October 01, 2021 - Quality Improvement Activities
Before you begin, check with the appropriate point of contact
in your organization … ■ To protect patient privacy, healthcare organizations
are likely to have policies and procedures … Individual personnel and/or the organization might
want the information the activity will generate to … Policies
regarding how such information might be shared and
used within the organization and for what … Veterans Health Administration,
the Department of Defense, Indian health
programs, and urban Indian organizations
-
pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Health care organizations are caring for people who are almost always anxious and afraid, so the stakes … What differentiates member- or patient-focused organizations from others is whether and how they handle … complaining, even though they may have significant problems with the delivery of care. 2 , 3
Health care organizations … Organizations with good customer service and service recovery programs are proactive and let the CEO, … Service recovery in health services organizations. Hosp Health Serv Adm 1993 Spring;38(1):3-21.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
March 21, 2014 - Do you have a “Fred” in your organization? If so, how is this person treated? … How would you do that in your organization?
5. Have you ever known a “Nono?” … What impact has that person had on change in your
organization?
6. … How is the need for change communicated in your organization? … Describe the new culture that you see for your organization.
-
pbrn.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
January 01, 2023 - sets listed here have been endorsed, in whole or in part, by the National Quality Forum (NQF), an organization … HEDIS is managed by the National Committee for Quality Assurance (NCQA), a private, non-profit organization … that accredits and certifies healthcare organizations. … Many of these organizations—too numerous to list here—have created measures addressing clinical quality … Visit the Web sites of each organization for more information.
-
pbrn.ahrq.gov/cahps/surveys-guidance/echo/index.html
May 01, 2022 - To evaluate and monitor the quality of behavioral healthcare organizations. … (MBHOs), and managed care organizations (MCOs). … or managed behavioral healthcare organization. … Download the Managed Care Organization (MCO) Survey and Instructions (ZIP, 4 MB)—The MCO Survey asks … Download the Managed Behavioral Health Care Organization (MBHO) Survey and Instructions (ZIP, 4 MB)—
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
March 21, 2014 - What information do you have that may indicate a need for change in your organization?
2. … How is the need for change communicated in your organization? … What can you do to create a sense of urgency for change in the organization? … Where might you anticipate and eliminate barriers to change in the organization?
11. … Describe the new culture that you see for your organization.
-
pbrn.ahrq.gov/sops/about/index.html
November 01, 2023 - Hosting voluntary databases to help organizations measure and track improvements in patient safety culture … beliefs, values, and norms that are shared by healthcare practitioners and other staff throughout the organization … safety culture can be measured by determining what is rewarded, supported, expected, and accepted in an organization … Culture exists at multiple levels in organizations, including the unit, department, organization, and … Healthcare organizations can use the SOPS surveys to assess the extent to which their organizational
-
pbrn.ahrq.gov/gam/summaries/inclusion-criteria/index.html
October 01, 2018 - developed and issued by an individual(s) not officially sponsored or supported by one of the above types of organizations … the auspices of medical specialty associations; relevant professional societies, public or private organizations … , government agencies at the Federal, State, or local level; or health care organizations or plans. … developed and issued by an individual not officially sponsored or supported by one of the above types of organizations … modified in some way by another organization .
-
pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - The next step in Lean is to do 5S organization. … Examples of Organizations Using Lean
Three Federally Qualified Health Centers applied Lean techniques … Staff members across the three organizations reported that the use of Lean enabled them to identify and … Virginia Mason Medical Center used Lean concepts to redesign their entire organization. … Organizations can also use TeamSTEPPS to "coach coaches" or "train the trainer."
-
pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - The concept of microsystems in health care organizations stems from research findings indicating that … To develop and refine such systems, health care organizations start by defining the smallest measurable … However, for successful scalability, organizations should adopt a framework for spread that will work … Section 6 of this Guide presents a number of different strategies that health care organizations can … One useful way to develop and learn innovative approaches is to visit other health care organizations
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/long-covid/faqs-long-covid.pdf
May 16, 2023 - Can an organization submit multiple applications? … to the applicant organization and is it expected that other organizations
will receive their apportioned … allotment from the applicant organization? … There can only be one applicant organization per application. … If multiple organizations are proposed in the application, the
applicant organization is responsible