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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - Gregg Meyer, Senior Vice President, the Massachusetts General Hospital and Physicians Organization; … Gregg Meyer, Senior Vice President of the Massachusetts
General Hospital and Physicians Organization … First and foremost is they set the priorities for
the organization. … That sets the culture of an organization.
Carla Zema
That’s great. … their role as compassionate caregivers
with their leadership roles and trying to guide very complex organizations
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healthcare411.ahrq.gov/patient-safety/about/challenge-competition.html
February 01, 2024 - Maps and Directions
Other AHRQ Web Sites
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Testimonials
Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Competition
AHRQ offers many practical tools and resources to help a variety of healthcare organizations … These are examples of the type of return on investment an organization might expect when using the tool … Winning organizations each received a $25,000 prize for sharing their stories of demonstrated impact.
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healthcare411.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
July 01, 2022 - Maps and Directions
Other AHRQ Web Sites
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Testimonials
Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Monitor and Reward Health Plan Performance
Many organizations use CAHPS Health Plan Survey data to … Webcast: Improving Patient Experience in Large Organizations
Webcast: Lessons From Healthcare Organizations … This case study discusses the strategies implemented by Health Share of Oregon, a coordinated care organization
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healthcare411.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - Maps and Directions
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Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … The World Health Organization emphasizes the crucial role of health literacy to achieve its 2030 Agenda … Organizational Health Literacy is the degree to which organizations equitably enable individuals to … AHRQ Resources
AHRQ has many resources to help organizations become more health literate.
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healthcare411.ahrq.gov/cpi/about/nac/naa-snac-recommendations.html
February 01, 2024 - & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Maps and Directions
Other AHRQ Web Sites
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Testimonials
Organization … Overarching Aim: Every healthcare system and supporting organization in the United States will commit … Organizations will include relevant structure, process and outcome measures. … including patients and families) agree will facilitate engagement between stakeholders (care delivery organizations
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healthcare411.ahrq.gov/funding/process/study-section/peerrev.html
March 01, 2024 - & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … measures, data, tools, and strategies for reducing healthcare costs and improving quality of care within organizations … and/or systems of care, and the organization and functioning of the health care system. … encompasses system-level and market-level questions as well as investigations of the behavior of health care organizations … health care system processes; qualitative examinations of the structure of new and emerging health care organizations
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healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - Maps and Directions
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Testimonials
Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Adding to the Core Questionnaire
You can customize a CAHPS questionnaire to meet needs unique to your organization … Changing the Core Questionnaire
Some organizations use CAHPS surveys as starting points for a modified … In addition, you cannot compare the results of your survey to those of similar organizations fielding
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healthcare411.ahrq.gov/talkingquality/plan/objectives.html
November 01, 2018 - Maps and Directions
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Organization … & Contacts
Centers and Offices
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Careers … Why Objectives Are Important
Well-defined objectives can help your organization stay focused on the … Common Purpose Statements
There are a number of different reasons why organizations decide to produce … Improvement :
Spur action—particularly quality improvement activities—on the part of health care organizations
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healthcare411.ahrq.gov/talkingquality/resources/initiatives.html
November 01, 2018 - Maps and Directions
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Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Key Initiatives in Measuring and Reporting Health Care Quality
Several individual organizations … and Systems (CAHPS ® )
MONAHRQ
National Healthcare Quality and Disparities Reports (QDR)
Other Organizations
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healthcare411.ahrq.gov/cpi/about/otherwebsites/action-alliance/past-webinars.html
October 01, 2023 - Maps and Directions
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Testimonials
Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Maps and Directions
Other AHRQ Web Sites
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Testimonials
Organization … The fifth webinar, held on September 26, highlighted the journey toward becoming a high-reliability organization
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healthcare411.ahrq.gov/talkingquality/resources/comparative-reports.html
December 01, 2016 - Maps and Directions
Other AHRQ Web Sites
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Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Organizations that are developing comparative reports can use these examples to better understand the … for consumers, publicly available, and include comparative data on quality for more than one health organization
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healthcare411.ahrq.gov/cpi/about/otherwebsites/hcupnet.ahrq.gov/index.html
September 01, 2014 - & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … Preventive Services Task Force
Other HHS Agencies
Testimonials
Organization … Enrich a collaborative partnership with statewide data organizations aimed at increasing the quality … Relevance
HCUP databases bring together the data collection efforts of State data organizations, hospital … associations, private data organizations, and the Federal government to create a national information
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
February 16, 2011 - The “you” refers to your organization as a whole. … Is there a process or mechanism to coordinate QI efforts among programs, divisions, or organizations … For certain questions, you may want to consult with appropriate staff in your organization. … For certain questions, you may want to consult with appropriate staff in your organization. … Analyze current state of pressure ulcer prevention practices in this organization.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Module 4: How to Implement the Fall Prevention Program in Your Organization
Module 4: How to Implement … the Fall Prevention Program in Your Organization
Module Aim
The aim of this module is to support your … Implementing Best Practices Checklist
Module 4: How To Implement the Fall Prevention Program in Your Organization
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Health care organizations are caring for people who are almost always anxious and
_________________ … What differentiates member- or patient-focused
organizations from others is whether and how they handle … complaining, even though they may have significant
problems with the delivery of care.2, 3
Health care organizations … Organizations
with good customer service and service recovery programs are proactive and let the CEO … Service recovery in health services
organizations. Hosp Health Serv Adm 1993 Spring;38(1):3-21.
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healthcare411.ahrq.gov/sops/news/previous-announcements.html
November 01, 2023 - Maps and Directions
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Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … during the COVID-19 pandemic, including the following:
Organizations may have other priorities at … Other organizations may want to specifically assess the current impact of COVID-19 on patient safety … Each organization will need to weigh these factors to determine when to assess patient safety culture
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - to address patients’ social and behavioral health needs is to identify community agencies and other organizations … advocacy specialists available for patients with xxx needs]
Substance Use Disorder Providers
Organization … Point person]
[XXX]
[Temporary medical respite available postdischarge]
Financial Assistance
Organization … [Agency 3]
[Point person]
[XXX]
[description]
Aging, Disability, Personal Care Services
Organization … [Point person]
[XXX]
[Section 35 or guardianship needs]
Volunteer and Faith-Based Services
Organization
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healthcare411.ahrq.gov/cahps/cahps-database/research-datasets/index.html
January 01, 2024 - Maps and Directions
Other AHRQ Web Sites
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Testimonials
Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … The CAHPS Databases currently include respondent- and organization-level data from the:
CAHPS Health … These data do not identify or permit re-identification of individual respondents or participating organizations … proprietary, commercial, or competitive purposes, or to determine the rights, benefits, or privileges of organizations
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healthcare411.ahrq.gov/funding/grant-mgmt/trafficking.html
October 01, 2014 - & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … the subrecipient using the standards and due process for imputing the conduct of an individual to an organization … Includes:
A nonprofit organization, including any nonprofit institution of higher education, hospital … , or tribal organization other than one included in the definition of Indian tribe at 2 CFR 175.25(b) … A for-profit organization.
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healthcare411.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Maps and Directions
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Organization … & Contacts
Centers and Offices
Organization Chart
Key Contacts
Careers … CAHPS Consortium
The CAHPS Consortium refers to the research organizations involved in the development … Vendors
Vendors are contracting organizations that support sponsors in implementing CAHPS surveys. … Organizations that assist with designing and producing reports are also considered vendors.