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21. Exhibit 1. Methodological Options for Estimating the Costs of Transforming Primary Care | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/ncepcr/reports/cost-guide/methodology-options.html
    February 01, 2017 - Methodological Options for Estimating the Costs of Transforming Primary Care … Methodological Options for Estimating the Costs of Transforming Primary Care Previous Page … Methodological Options for Estimating the Costs of Transforming Primary Care.

22. Strategy 1: Working With Patients and Families as Advisors | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy1/index.html
    December 01, 2017 - To see the text, go to Word Options, select Display, and choose the Hidden text box. … To see the text, go to Word Options, select Display, and choose the Hidden text box [   Microsoft … To see the text, go to Word Options, select Display, and choose the Hidden text box. … To see the text, go to Word Options, select Display, and choose the Hidden text box. … To see the text, go to Word Options, select Display, and choose the Hidden text box.

23. Patient Experience Measures from the CAHPS® Surgical Care Survey (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Response Options  Yes  No Patient Experience Measures from the CAHPS® Surgical Care Survey … Response Options  Yes, definitely  Yes, somewhat  No Helpful, Courteous, and Respectful Staff … Response Options  Yes, definitely  Yes, somewhat  No Patients’ Rating of the Surgeon The … Response Options  0-10 Patient Experience with Anesthesia Care Note: Testing during the survey … Response Options  0-10 Patient Experience Measures from the CAHPS® Surgical Care Survey Types

24. P-HIP Excel Tool Guidance (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/phip-mrabstraction-tool-guidance.pdf
    February 09, 2021 - If the No Export option still doesn’t work, please see the next section: Other data export/import options … P-HIP Other data export/import options In case of an error, or when using a new copy of the tool, you … P-HIP Other data export/import options 1. Open both copies of the tool at the same time. … The No Export option Other data export/import options Method 1: get individual text case files into

25. Making Informed Consent an Informed Choice: (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
    January 18, 2017 - ; and helping patients to think through their options and choose. … We talked through the benefits, harms, and risks of both options. … , harms, and risks of all options. … And remember, “all options” includes the option of doing nothing. … for additional information on explaining options.

26. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - have any affiliations or financial involvement (e.g., employment, consultancies, honoraria, stock options … Table 1 presents the percentage of respondents reporting the most positive survey response options (9 … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often was it … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Yes • No • Don’t know CAHPS Health Plan Survey Database 2023 Medicaid and

27. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
    March 03, 2020 - with or without supplemental items, may use the SOPS name as long as the core items and response options

28. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - have any affiliations or financial involvement (e.g., employment, consultancies, honoraria, stock options … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often was it … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Never • Sometimes • Usually • Always In the last 6 months, when you made an

29. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - have any affiliations or financial involvement (e.g., employment, consultancies, honoraria, stock options … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often was … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did

30. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
    December 27, 2017 - Response Options • Never • Sometimes • Usually • Always Access to Dental Care Q13 How often … Response Options • Never • Sometimes • Usually • Always Q146 If you needed to see a dentist right … Response Options • Definitely Yes • Somewhat Yes • Somewhat No • Definitely No 4 Response option … Response Options • Definitely Yes • Somewhat Yes • Somewhat No • Definitely No Patients’ Ratings … Response Options • 0-10 Patient Experience Measures from the CAHPS® Dental Plan Survey Types of

31. Help People Use Health Care Quality Information To Make Decisions | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/talkingquality/explain/support/help.html
    November 01, 2018 - You can help the latter group: Clarify to what extent they have a choice and what their options are … Faced with more options or measures than they can handle, people will often narrow their choices on their … do this in a way that focuses their attention on the most important measures or the most promising options … If you do not take advantage of any of these data display options, you have all the more responsibility

32. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - However, 21 HSOPS 1.0 items were dropped, 25 HSOPS 1.0 items were reworded or response options were … October 2019 https://www.ahrq.gov/sops/index.html 8 Sorra, Slide 44 There are basically three options … Sorra, Slide 45 So let's take a look at each of these options. … So for all the SOPS surveys you're able to change the response options for the units and work areas and … trademarked versions, which means you cannot make any changes to the survey item text or response options

33. SOPS Frequently Asked Questions | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/sops/about/faq/index.html
    June 01, 2022 - , (2) changing the order of items or response options, (3) deleting one or more items, and (4) adding … items: 21 HSOPS 1.0 survey items were dropped; 25 HSOPS 1.0 survey items were reworded or response options … Most of the survey items use Strongly Disagree/Strongly Agree or Never/Always response options. … Hospitals have three options for transitioning from HSOPS 1.0 to HSOPS 2.0. … HSOPS 2.0 (Only Larger Hospitals With 1,000+ Providers and Staff) For more information about these options

34. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Sorra (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
    July 20, 2020 - unchanged in HSOPS 2.0 ► 21 HSOPS 1.0 items were dropped ► 25 HSOPS 1.0 items were reworded or response options … 43 Three Options for Transitioning to HSOPS 2.0 Option 1 Administer HSOPS 2.0 Option 2 Administer … Three Options for Transitioning to HSOPS 2.0 Option 1: Administer HSOPS 2.0 Option 2: Administer

35. For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
    December 01, 2022 - Whichever location is chosen, patients must discuss their options with their family members and healthcare … There are several options that, if implemented now, might improve the quality of hospice care. … requirements may provide near-term benefits, particularly as more remote monitoring and telemedicine options

36. Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - educational materials that have culturally relevant descriptions of risks and benefits of treatment options … Make it clear that your role is to help them choose from among the options, not to make the decision … Explain that asking questions is a good way to learn about health problems and options for treatment … /tools-and-resources/patient-decision-aids/ For consumer research summaries that compare treatment options

37. AHRQ’s Digital Healthcare Research Program Is Identifying the Technology To Advance Care Quality, Safety, and Effectiveness | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/news/blog/ahrqviews/digital-healthcare-research-program.html
    September 01, 2023 - that focus on helping patients, providers, and health systems make more informed decisions about care options … evaluating a digital healthcare tool to help breast cancer patients better understand their treatment options

38. Follow-up Practice Survey Codebook Including Core and Optional Items (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
    August 23, 2018 - Follow-up Practice Survey Codebook Including Core and Optional Items Follow-up Practice Survey Codebook Including Core and Optional Items This codebook contains optional items that at least one cooperative expressed intentions of collecting in follow-up survey administration, and thus may be useful in selecting opt…

39. Follow-up Practice Survey Codebook Including Core and Optional Items (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-6mon-post-intervention.pdf
    August 23, 2018 - Follow-up Practice Survey Codebook Including Core and Optional Items …

40. Making Informed Consent an Informed Choice: (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
    January 18, 2017 - a form; it is a communication process in which a patient is given information about his or her options … • Options • What other tests, treatments, or procedures should be considered? … • Is the organization that made the aid free of vested interests in the options presented? … • Is there a balanced and unbiased discussion of the options? … If the patient is ready to decide on options after hearing their options, the provider confirms and