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teamstepps.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
December 01, 2022 - information on health plans available to Medicare beneficiaries across the United States, with the option
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teamstepps.ahrq.gov/talkingquality/distribute/timing/index.html
March 01, 2016 - Flood the Market
One option is to place promotional materials or even the quality information itself
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teamstepps.ahrq.gov/research/publications/search.html?page=6
January 01, 2017 - shared decisionmaking that includes exploring and comparing the benefits, harms, and risks of each option
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teamstepps.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - Another option is to present the percentage of “no” answers.
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teamstepps.ahrq.gov/talkingquality/translate/compare/explain.html
March 01, 2016 - The other option, and one which is also an alternative way to signal “statistically significant” differences
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teamstepps.ahrq.gov/funding/policies/human-subjects/index.html
June 01, 2022 - The Final Rule provides regulated entities with the option to implement three burden-reducing provisions
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teamstepps.ahrq.gov/patient-safety/resources/learning-lab/optimizing-safety-long-desc.html
June 01, 2020 - pelvic lift cushion designed to provide a comfortable, effective, reusable, inexpensive, and portable option
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
January 01, 2021 - answer all the questions; therefore, the survey includes
a “Does Not Apply or Don’t Know” response option … Follow paper survey administration steps but continue the Web survey
option. … Some respondents will prefer to complete a paper version of the survey, and
providing this option may … Most of the survey’s items include a Does not apply/Don’t know response option. … Example of How To Reverse Code Negatively Worded Items
Response Option for
Negatively Worded Items
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
February 22, 2014 - TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide)
COACHING WORKSHOP
SUBSECTIONS
• What Is Coaching and Why
Is It Important?
• The Role of a
TeamSTEPPS Coach
• Competencies of Effective
Coaches
• Coaching Self-Assessment
• Implementing Coaching in
TeamSTEPPS
TIME: 75 minutes
…
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teamstepps.ahrq.gov/cpi/about/otherwebsites/effectivehealthcare.ahrq.gov/index.html
March 01, 2024 - Skip to main content
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module1/igintro.html
June 01, 2019 - Skip to main content
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teamstepps.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/talkingquality/distribute/media/mass-media.html
December 01, 2022 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - You also have the option of adding your own items to the core questionnaire. … If you are assessing patients’ experiences with physicians only, you have the option
of changing the … • Include a “DON’T KNOW” (DK) and “REFUSED” (REF) response
option in the Computer Assisted Telephone … noted, “DON’T KNOW” and “REFUSED” responses should follow the
same skip pattern as the “NO” response option
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino
UPDATED NARRATIVE ITEM SETS FOR THE
CAHPS CLINICIAN & GROUP SURVEY
Steven Martino, PhD
Overview of Narrative Item Set Development Process
• Literature review and environmental scan
• Drafting of narrative items
• Pretesting to assess readability and …
-
teamstepps.ahrq.gov/talkingquality/distribute/media/printed-report.html
September 01, 2019 - Skip to main content
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/news/blog/ahrqviews/digital-healthcare-research-program.html
September 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide)
MUTUAL SUPPORT
SUBSECTIONS
• Task Assistance
• Feedback
• Advocacy and Assertion:
Assertive Statement, Two-
Challenge Rule, CUS
• Conflict Resolution: DESC
Script
TIME: 50 minutes
Slide
Content Page # Approx. Time
1…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
January 01, 2024 - CAHPS Data Research Abstract Form Example
CAHPS Database Research Abstract Form – January 2024 1
Agency for Healthcare Research and Quality (AHRQ)
CAHPS® Database
Research Abstract Form
EXAMPLE OF A COMPLETED FORM
This completed abstract presents an example of how to complete this form.
Annotations and not…