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www.ahrq.gov/cpi/centers/oms/jtoven-bio.html
June 01, 2018 - Executive Officer & Director, Office of Management Services (OMS)
Jay Toven has directed the operations
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www.ahrq.gov/sites/default/files/2025-03/wears-perry-report.pdf
January 01, 2025 - Healthcare organizations commonly institute major changes in
equipment, procedures, and/or operations … Two sets of quantification were made for (1) normal
pace of operations and (2) high-tempo operations … Normal Operations
No cases were identified in association with normal operations in which the risk of … High-Tempo Operations
For high-tempo operations, three cases of high risk were identified with use of … Second, tempo of operations is a critical factor in risk in this setting.
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/operational-adjustments-event-summary.pdf
July 02, 2020 - 2, 2020
Event Purpose and Overview
• Purpose: To share and acquire strategies for how to adjust operations … :
https://takeheart.ahrq.gov.
2
Assessing the Current and Future Status of CR Program Operations … Reductions
Participants were asked the likelihood that their
program may need to reduce future onsite
operations … of participants at this webinar reporting that
their CR program has returned to reasonably normal operations … When on-site
operations resumed, the program prioritized those patients whom the “staff was already
-
www.ahrq.gov/sites/default/files/2024-01/anumba-report_0.pdf
January 01, 2024 - the key findings.
5.1 Investigation of Facility Management Effects on Patient Safety and Clinical Operations … conditioning shutdown
Of these cases of facility management effects on patient safety/clinical operations … These health system effects include both disruptions to
clinical operations and threats to patient safety … The “Facility Failure Effects” list effects on
clinical operations. … This leads to a larger data set
when organizing a model that links disruptions to clinical operations
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit3-14.html
November 01, 2014 - Team lead: operations administrator.
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/innovations-improve-cr-event-summary.pdf
May 20, 2021 - • CR programs need to “evolve to better” versus
“return to normal” because patients,
operations, … • Changing onsite program operations can
improve efficiency, enhance patient safety and
comfort, … About 2/3s of the
programs in the first group reported that most or all of their operations had returned … similar backgrounds
Same numbers and
backgrounds
More patients or
different backgrounds
Most or all operations … Modifications to Onsite Program Operations
• Adjusting session length from 60 to 90 minutes, reduced
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www.ahrq.gov/topics/emergency-department.html
October 01, 2024 - Portal EMTALA Training: Introduction Basic Advanced Centers for Medicare & Medicaid Services State Operations
-
www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit1-11.html
November 01, 2014 - Total of 8-12 staff at each hospital:
Executive sponsor: COO or vice president of operations
-
www.ahrq.gov/sites/default/files/wysiwyg/lhs/lhs_case_studies_bsw.pdf
April 01, 2019 - centralized system that incorporates learning and knowledge generation as part of its day-to-day
operations … “A learning health system is one
that can acquire data from day-to-day clinical
operations to generate … role as an organization that prioritizes
learning and knowledge generation as part of its day-to-day operations … “A learning health system is one that can acquire data from day-to-day
clinical operations to generate … Eventually, Amazon learned from its own operations and
recognized new market opportunities.
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/event-summary-leveraging-data-enhance-cr-program.pdf
November 12, 2020 - how CR programs are effectively accessing, monitoring and using
data to benefit their patients and operations … Almost 90% of question respondents
reported reasonably normal operations but modest-
to-large reductions … and successful completion, every CR program ought to have key
information about their patients and operations … Such reports can both help improve
CR program operations and support the growing need to account to
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
October 01, 2011 - By End of 2010, Specialty Practice Met Two Performance Goals 15
for Operations Process Measures
Figure … Performance on Customer Service and Access Measures (scores from 46
operations data)
Table 6. … In the early stages of this quality improvement effort, operations data and
CAHPS patient experience … The “best” plan:
• Hired an RN to oversee the day-to-day operations of the specialty practice. … • Front-end operations (workflow, terms, scripts on how to talk to patients).
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/101-how-integrate-cusp-approach.pptx
June 26, 2024 - & Non-ICU
How to Integrate a CUSP Approach
Provider Champion
Serves the patients
Familiar with unit operations … Prevention | ICU & Non-ICU
How to Integrate a CUSP Approach
CUSP/Unit Champion
Leads CUSP
Familiar with unit operations … Reliability
Preoccupation with failure
Reluctance to simplify
Deference to expertise
Sensitivity to operations … if you don’t have a formal CUSP team or training
A multidisciplinary core team that understands the operations
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm5.html
October 01, 2014 - Build
Control over program operations.
Sustainable infrastructure. … Staff Capacity
States need a variety of program staff to operate and oversee care management program operations … Oversees program operations, identifies areas for quality improvement, and, if appropriate, ensures that … Assists the program manager in overseeing care management and program monitoring operations. … However, in all cases, staff dedicated to overseeing project operations is critical.
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/indwelling-urinary-catheter-use/catheter-care/slides.html
March 01, 2017 - State Operations Manual. Appendix PP –Guidance to Surveyors for Long Term Care Facilities. … State Operations Manual. Appendix PP –Guidance to Surveyors for Long Term Care Facilities. … State Operations Manual. Appendix PP –Guidance to Surveyors for Long Term Care Facilities. … State Operations Manual. Appendix PP –Guidance to Surveyors for Long Term Care Facilities. … State Operations Manual. Appendix PP –Guidance to Surveyors for Long Term Care Facilities.
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www.ahrq.gov/research/publications/pubcomguide/pcguide2apa.html
November 01, 2018 - Initiation Concept Planning Requirements analysis Design Development Testing Implementation/deployment Operations … Acceptance Testing Report Implementation Microsoft ® Word User Guide Deployment Microsoft ® Word Operations … Any significant relationships, operations, and attributes should be detailed in this document. … Operations Manual The operations manual provides guidance and defines procedures related to the operational
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence3.html
April 01, 2025 - Contents
Four Pillars for Sustainable Centers of Excellence
Introduction
Center of Excellence Operations … What additional resources can a CE produce that advance excellence in care delivery and everyday operations
-
www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasapb.html
March 01, 2013 - Management Data: Data that describe attributes of delivery organizations, staff, equipment, nonclinical operations … serves to provide agencies with the means to evaluate and understand their own systems and program operations … track of medical information, such as practice management software that facilitates the day-to-day operations
-
www.ahrq.gov/sites/default/files/2024-09/fowler-report.pdf
January 01, 2024 - even more
important for defining the curriculum for fellows, who must learn to perform more
complex operations … GOALS as an objective
measure of technical performance for complex laparoscopic gastrointestinal (GI)
operations … for this study contain the performance scores of fellows who are
learning complex laparoscopic GI operations … disease)
- -
Results
The performance of each of 148 unique fellows during 402 complex laparoscopic
operations … was assessed using the GOALS tool for four types of operations:
laparoscopic Roux-en-Y gastric bypass
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Nemeth_116.pdf
April 27, 2008 - functioning prior to, during, or
following changes and disturbances so that it can sustain required operations … However, resources that appear to be superfluous
in normal operations may have latent value that is … Organizations seek to
create a boundary of
operations that allows for
variable performance
3 … This challenges its ability to sustain operations and risks escalation to a
breaking point. … The system had
stabilized, and the staff could return to “run of the mill” operations.
-
www.ahrq.gov/nursing-home/resources/competency.html
May 01, 2021 - Source: AHRQ
Topic(s): Safe Operations; Infection Prevention & Control
Audience(s): Clinical Leaders