-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/1_Dale_Shaller_Intro_slides_1-11.pdf
January 15, 2014 - Database, Westat,
Rockville, MD
Deborah Kilstein, BSN, MBA, Vice President for Quality
Management and Operational
-
www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.doc
May 01, 2014 - Yes
No
Operational Details for Conference Call
Provide the hospital with a copy of your antibiogram
-
www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter1.html
August 01, 2022 - What is the most effective operational approach for consumers to report patient safety event information
-
www.ahrq.gov/policymakers/chipra/snac_members.html
November 01, 2013 - Kilstein, JD, MBA, BSN
Association for Community Affiliated Plans
Vice President, Quality Management and Operational
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Dashboard
A PowerPoint deck that
provides an example of an
operational dashboard to
track measures … Use the driver diagram to formulate a workplan and develop an operational dashboard to track progress … Develop a monthly operational dashboard to track and review:
1. … Brief description: A 3‐part operational dashboard, consisting of measures of monthly discharge volume … Operational Dashboard: Volume and Implementation
Volume, past month Number or %
Number of (adult
-
www.ahrq.gov/patient-safety/reports/dxsafety-issuebriefs.html
June 01, 2025 - Operational Measurement of Diagnostic Safety: State of the Science ( PDF , 2 MB).
-
www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
May 01, 2014 - q Yes q No
Forward the introductory email to the above contacts. q Yes q No
Operational
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/battlesslides.pdf
July 18, 2015 - Ambulatory surgery center financial & operational
benchmarking study.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state4.html
January 01, 2024 - However, application of the research to clinical practice and operational safety improvement is lagging
-
www.ahrq.gov/hai/cusp/modules/identify/identify.html
December 01, 2012 - Defects
Return to Contents
Slide 11: Staff Safety Assessment
Step 1: What are clinical or operational … Defects or failures are clinical or operational events that you do not want to happen again.
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2pt3.html
September 01, 2014 - design process can facilitate a productive working relationship between them and the CME once it is operational … Reviewing child-serving agency operational plans that discuss cross-agency coordination, out-of-home
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state2.html
January 01, 2024 - Operational framework to understand the state of the science of diagnostic safety
2.2.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-edgeman-levitan.pdf
October 01, 2023 - Patient
Narratives
Organizational
Attributes (e.g.,
staff confidence)
Patient Care Experience
Operational
-
www.ahrq.gov/data/apcd/backgroundrpt/references.html
April 01, 2017 - State models for health care cost measurement: a policy and operational framework .
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/3_Deborah_Kilstein_slides_29-40.pdf
January 15, 2014 - Sponsor Report
The ACAP Experience
Deborah Kilstein
ACAP Vice President, Quality Management and
Operational
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
August 01, 2022 - item or Action Plan
Business plan for implementation of a support team infrastructure, including operational … YES NO
Operational Elements
Method for providing second-victim support to individuals
-
www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/table2.html
August 01, 2022 - Operational approach
Staff needed to serve as patient advocates, aid in reporting, triage reports
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
May 01, 2023 - hospital
frontline clinical staff, members of the financial team, and leaders to identify clinical and
operational … The Framework for Safe, Reliable, and Effective Care describes the key strategic, clinical, and
operational … components involved in achieving safe and reliable operational excellence—a
“system of safety,” not
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/psychological-safety-slides.pdf
March 18, 2025 - health system
• Leader training on positive interactions and rounding
• Part of a Safety, Communication, Operational … Impact of leadership walkrounds on operational, cultural and clinical outcomes: a
systematic review
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/090-decolonization-implementation.pptx
April 01, 2025 - spinal fusion surgeries
Identify key strategies for MRSA decolonization
Identify challenges and operational … Safety Program for MRSA Prevention | Surgical Services
Decolonization Implementation
7
Challenges and Operational