-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - ► Work stress/burnout
17
Value and Efficiency Supplemental Item Set
for Hospitals and Medical Offices … Patient centeredness
► High-quality care
18
Diagnostic Safety
Supplemental Item Set for Medical Offices … Hospitals and Nursing Homes
Value and Efficiency Supplemental Item Set for Hospitals and Medical Offices … Diagnostic Safety Supplemental Item Set for Medical Offices
Survey Development Process
5 Reasons
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey
-
pbrn.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - These settings include medical offices and clinics, ambulatory surgery centers, hospital outpatient departments … They enhance the reliability of laboratory testing in medical offices; establish a culture of patient … Clinician & Group Survey assesses patients' experiences with health care providers and staff in doctors' offices … It asks their opinions about the culture of patient safety and health care quality in their medical offices
-
pcmh.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - These settings include medical offices and clinics, ambulatory surgery centers, hospital outpatient departments … They enhance the reliability of laboratory testing in medical offices; establish a culture of patient … Clinician & Group Survey assesses patients' experiences with health care providers and staff in doctors' offices … It asks their opinions about the culture of patient safety and health care quality in their medical offices
-
www.cpsi.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
www.qualitymeasures.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
www.talkingquality.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
www.cahps.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
www.innovations.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
www.monahrq.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
www.healthcare411.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
cahps.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices … Workflow Redesign (3.4MB) documents how workflow changed in six primary and specialty care medical offices … Rapid-Cycle Patient Safety and Quality Improvement provides information and resources to help physicians' offices … , clinics, and other ambulatory care facilities assess and improve the testing process in their offices … Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices
-
psnet.ahrq.gov/node/43173/psn-pdf
June 04, 2014 - This survey found that
only half of offices performing procedures (which included plastic surgery, gastroenterology … , gynecology,
and dentistry offices) utilized any type of safety checklist.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Office SOPS)
• Discuss the pilot test of the survey with staff
and providers in outpatient medical offices … 2009
• Developed in response to need for a patient
safety culture survey for outpatient medical
offices … tested the survey, analyzed data & finalized the
survey
5
5
Goals of the Survey
To enable medical offices … Medical Office SOPS Dimensions
• Different from the hospital survey—
dimensions specific to medical offices … Communication openness
9
9
Medical Office Pilot Test
• Pilot tested in 182 medical offices with
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Office SOPS)
• Discuss the pilot test of the survey with staff
and providers in outpatient medical offices … 2009
• Developed in response to need for a patient
safety culture survey for outpatient medical
offices … tested the survey, analyzed data & finalized the
survey
5
5
Goals of the Survey
To enable medical offices … Medical Office SOPS Dimensions
• Different from the hospital survey—
dimensions specific to medical offices … Communication openness
9
9
Medical Office Pilot Test
• Pilot tested in 182 medical offices with