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www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - CAHPS Clinician and Group Survey 3.0 Measures
For more information: Patient Experience Measures from the CAHPS Clinician & Group Survey 3.0 (PDF, 305 KB)
Getting Timely Appointments, Care, and Information
Q6 Patient got appointment for urgent care as soon as needed
Q8 Patient got appoin…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey
Page 1 of 4
Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS
Clinician & Group Survey
In July 2015, the Agency for Healthcare Research and Quality (AHRQ) released version 3.0 of the CAHPS
Clinici…
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www.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - Additional Videos for TeamSTEPPS 3.0
Of the full list of videos below, the following videos are new with TeamSTEPPS 3.0 and have facilitator's guides to enable discussion of the video:
Applying CUS and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
Debrief in Emergency Department
Hud…
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www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apa.html
December 01, 2013 - Transitioning Newborns from NICU to Home
Appendix A: Family Information Packet
Previous Page Next Page
Table of Contents
Transitioning Newborns from NICU to Home
A Resource Toolkit
Basic Components of the Health Coach Program
Family Information Packet Cover Sheet
Coaching in the Hospital
A…
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www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apa.html
December 01, 2013 - Transitioning Newborns from NICU to Home
Appendix A: Family Information Packet
Previous Page Next Page
Table of Contents
Transitioning Newborns from NICU to Home
A Resource Toolkit
Basic Components of the Health Coach Program
Family Information Packet Cover Sheet
Coaching in the Hospital
A…
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool8.html
March 01, 2014 - Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Previous Page Next Page
Table of Contents
Community Connections: Linking Primary Care Pati…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
June 02, 2025 - CANDOR Acknowledgments
CANDOR ACKNOWLEDGMENTS
Acknowledgments
The Communication and Optimal Resolution (CANDOR) process was funded by AHRQ and is based on
input from experts, key stakeholders, and lessons learned from the agency’s $25 million Patient Safety
and Medical Liability (PSML) Grant Initiative lau…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home
Population Version: Adult
Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group Survey 3.0
Population Version: Adult
Language: English
Read about the Patient-Centered Medical Home Item Set.
Users o…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
March 01, 2021 - Improving Patient Experience in Large Organizations webcast - Skootsky
26
Ambulatory Patient
Experience Improvement
Samuel A. Skootsky, MD
Chief Medical Officer
UCLA Faculty Practice Group and Medical Group
UCLA Health
March 2021
UCLA Health Ambulatory Care Locations
Owned and operated by UCLA Health
Com…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Patient Experience Measures from the CAHPS® Surgical Care Survey
Patient Experience Measures from the CAHPS® Surgical Care Survey
CAHPS® Surgical Care Survey
Document No. 409
Updated 11/28/2017
Patient Experience Measures from the
CAHPS® Surgical Care Survey
Types of Measures ..............................…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa5.pdf
January 01, 2018 - 2018 National Healthcare Quality and Disparities Report: Appendix A
2018 National Healthcare Quality and Disparities Report | A.5-1
APPENDIX A. LIST OF MEASURES AND SUMMARY OF RESULTS FOR FIGURES
A.5. Disparities: Insurance Status
Measures included in Figure 116: Number and percentage of quality measures for whic…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1
CAHPS Clinician & Group Survey
Version: 3.1
Population: Child
Language: English
Notes
• Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To
reflect the fact that patients are receiving health care in person, by phone, and by video, the…
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www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumolom.html
October 01, 2014 - Olomu, Adesuwa
Summaries of Independent Scientist (K) Awards
Summaries of recently funded projects for Independent Scientist and Mentored Clinical Scientist Development K Awards.
Institution: Michigan State University
Grant Title: Closing the Research-to-Practice Gap in Cardiac Care of Minority and Low …
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www.ahrq.gov/ncepcr/tools/self-mgmt/what.html
February 01, 2016 - What is Self-Management Support?
Self-Management Support
Successful self-management support programs involve implementing changes at multiple levels:
Patient-clinician interactions.
Office environment changes.
Health system, policy, and environmental supports. 1
In clinical settings, self-manageme…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Patient-Centered Medical Home
Population version: Adult
Download these items: English ( Word , 29.84 KB )
Read about the Patient-Centered Medical Home Item Set .
Users of the CAHPS Clinician & Group Survey are free to incorporate supp…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta)
CAHPS Clinician & Group Survey
Version: Adult Visit Survey 4.0 (beta)
Language: English
Notes
• Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey
asks patients about their experiences with care at their most recent visit…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0
CAHPS® Clinician & Group Survey
Version: 3.0
Population: Child
Language: English
Notes
• References to “this provider” rather than “this doctor:” This survey uses “this provider”
to refer to the individual specifically named in Question 1. A “provider” could be a do…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
February 01, 2005 - Workflow
Workflow
Ann Lefebvre MSW, CPHQ
Associate Director, NC AHEC
North Carolina Area Health Education Centers
North Carolina Area Health Education Centers
“Every system is perfectly designed to get the
results that it gets.”
Paul Batalden, MD
North Carolina Area Health Education CentersNorth Carolina…
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www.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
August 01, 2022 - Acknowledgments
AHRQ Communication and Optimal Resolution Toolkit
The Communication and Optimal Resolution (CANDOR) process was funded by AHRQ and is based on input from experts, key stakeholders, and lessons learned from the agency's $25 million Patient Safety and Medical Liability (PSML) Grant Initiative la…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-casereport.pdf
September 05, 2017 - Issues and initiatives in the
testing process in primary care physician offices.