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  1. www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - CAHPS Clinician and Group Survey 3.0 Measures For more information: Patient Experience Measures from the CAHPS Clinician & Group Survey 3.0 (PDF, 305 KB) Getting Timely Appointments, Care, and Information Q6          Patient got appointment for urgent care as soon as needed Q8          Patient got appoin…
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
    July 01, 2015 - Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey Page 1 of 4 Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey In July 2015, the Agency for Healthcare Research and Quality (AHRQ) released version 3.0 of the CAHPS Clinici…
  3. www.ahrq.gov/teamstepps-program/resources/additional/index.html
    September 01, 2023 - Additional Videos for TeamSTEPPS 3.0 Of the full list of videos below, the following videos are new with TeamSTEPPS 3.0 and have facilitator's guides to enable discussion of the video: Applying CUS and Teach Back in Inpatient Setting CUS for Maternal Health Equity Debrief in Emergency Department Hud…
  4. www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apa.html
    December 01, 2013 - Transitioning Newborns from NICU to Home Appendix A: Family Information Packet Previous Page Next Page Table of Contents Transitioning Newborns from NICU to Home A Resource Toolkit Basic Components of the Health Coach Program Family Information Packet Cover Sheet Coaching in the Hospital A…
  5. www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apa.html
    December 01, 2013 - Transitioning Newborns from NICU to Home Appendix A: Family Information Packet Previous Page Next Page Table of Contents Transitioning Newborns from NICU to Home A Resource Toolkit Basic Components of the Health Coach Program Family Information Packet Cover Sheet Coaching in the Hospital A…
  6. www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool8.html
    March 01, 2014 - Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity Previous Page Next Page Table of Contents Community Connections: Linking Primary Care Pati…
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
    June 02, 2025 - CANDOR Acknowledgments CANDOR ACKNOWLEDGMENTS Acknowledgments The Communication and Optimal Resolution (CANDOR) process was funded by AHRQ and is based on input from experts, key stakeholders, and lessons learned from the agency’s $25 million Patient Safety and Medical Liability (PSML) Grant Initiative lau…
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
    June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home Population Version: Adult Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group Survey 3.0 Population Version: Adult Language: English Read about the Patient-Centered Medical Home Item Set. Users o…
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
    March 01, 2021 - Improving Patient Experience in Large Organizations webcast - Skootsky 26 Ambulatory Patient Experience Improvement Samuel A. Skootsky, MD Chief Medical Officer UCLA Faculty Practice Group and Medical Group UCLA Health March 2021 UCLA Health Ambulatory Care Locations Owned and operated by UCLA Health Com…
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Patient Experience Measures from the CAHPS® Surgical Care Survey Patient Experience Measures from the CAHPS® Surgical Care Survey CAHPS® Surgical Care Survey Document No. 409 Updated 11/28/2017 Patient Experience Measures from the CAHPS® Surgical Care Survey Types of Measures ..............................…
  11. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa5.pdf
    January 01, 2018 - 2018 National Healthcare Quality and Disparities Report: Appendix A 2018 National Healthcare Quality and Disparities Report | A.5-1 APPENDIX A. LIST OF MEASURES AND SUMMARY OF RESULTS FOR FIGURES A.5. Disparities: Insurance Status Measures included in Figure 116: Number and percentage of quality measures for whic…
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population: Child Language: English Notes • Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by video, the…
  13. www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumolom.html
    October 01, 2014 - Olomu, Adesuwa Summaries of Independent Scientist (K) Awards Summaries of recently funded projects for Independent Scientist and Mentored Clinical Scientist Development K Awards. Institution: Michigan State University Grant Title: Closing the Research-to-Practice Gap in Cardiac Care of Minority and Low …
  14. www.ahrq.gov/ncepcr/tools/self-mgmt/what.html
    February 01, 2016 - What is Self-Management Support? Self-Management Support Successful self-management support programs involve implementing changes at multiple levels: Patient-clinician interactions. Office environment changes. Health system, policy, and environmental supports. 1 In clinical settings, self-manageme…
  15. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
    December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Patient-Centered Medical Home Population version: Adult Download these items: English ( Word , 29.84 KB ) Read about the Patient-Centered Medical Home Item Set . Users of the CAHPS Clinician & Group Survey are free to incorporate supp…
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult Visit Survey 4.0 (beta) Language: English Notes • Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey asks patients about their experiences with care at their most recent visit…
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0 CAHPS® Clinician & Group Survey Version: 3.0 Population: Child Language: English Notes • References to “this provider” rather than “this doctor:” This survey uses “this provider” to refer to the individual specifically named in Question 1. A “provider” could be a do…
  18. Workflow (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
    February 01, 2005 - Workflow Workflow Ann Lefebvre MSW, CPHQ Associate Director, NC AHEC North Carolina Area Health Education Centers North Carolina Area Health Education Centers “Every system is perfectly designed to get the results that it gets.” Paul Batalden, MD North Carolina Area Health Education CentersNorth Carolina…
  19. www.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
    August 01, 2022 - Acknowledgments AHRQ Communication and Optimal Resolution Toolkit The Communication and Optimal Resolution (CANDOR) process was funded by AHRQ and is based on input from experts, key stakeholders, and lessons learned from the agency's $25 million Patient Safety and Medical Liability (PSML) Grant Initiative la…
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-casereport.pdf
    September 05, 2017 - Issues and initiatives in the testing process in primary care physician offices.

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