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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
April 29, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Intro
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Using the Agency for Healthcare
Research and Quality (AHRQ)
Medical Office Survey on
Patient Safety Culture
Webinar
April 29, 2011
1:00 – 2:00 pm ET
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2
AHRQ Surveys on Patient
Safety Culture (SOPS)
• Hospital Surve…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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RRS
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Objectives
Address teaching TeamSTEPPS tools as a part of a coursework style approach where tools are divided into levels of difficulty
Define the role of a coach
Identify traits and skills of…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Mutual Support
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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Mutual Support
The primary leadership role generally is held by the provider
Mutual support is the essence of teamwork:
Includes the ability to anticipate the needs of other team members …
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
March 07, 2019 - Most offices collect a lot of information on a routine basis, and by using information that is already
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
for Office-Based Care Online
Taking TeamSTEPPS Beyond the Hospital to Primary Care Settings: The MetroHealth Story
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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This Webinar and Future Webinars
Webinar is…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/TableofContents_Vol1.pdf
December 22, 2008 - Measuring Safety Climate in Primary Care Offices
Gurdev Singh, Ranjit Singh, Eric J. … Creating Safety in the Testing Process in Primary Care Offices
Nancy C. Elder, Timothy R. … Medication Management Transactions and Errors in Family Medicine Offices: A
Pilot Study
John Lynch,
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/TableofContents_Vol4.pdf
December 22, 2008 - Medication Management Transactions and Errors in Family Medicine
Offices: A Pilot Study
John Lynch … Measuring Safety Climate in Primary Care Offices
Gurdev Singh, Ranjit Singh, Eric J. … Creating Safety in the Testing Process in Primary Care Offices
Nancy C. Elder, Timothy R.
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool8.html
March 01, 2014 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/stroud-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
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Carolinas HealthCare System
AHRQ Patient Safety Culture Survey
Juanita Stroud
Patient Safety Director
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Carolinas HealthCare System
• One of the nation’s largest public, not-for-profit
healthcare systems
• Prov…
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/snac_members.html
November 01, 2013 - Sites
Other HHS Agencies
Testimonials
Organization & Contacts
Centers and Offices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module2.pptx
March 07, 2019 - FileNewTemplate
Module 2: Team Structure
Office-Based Care Online Course
Welcome to
Welcome to the TeamSTEPPS for Office-Based Care Online Course. This is Dr. Brigetta Craft. The following presentation will cover Module 2, Team Structure, that you, as a practice facilitator, will review. Please select the forwar…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-survey-instructions.pdf
July 01, 2016 - Care Coordination Quality Measure for Primary Care (CCQM-PC)
Care Coordination Quality Measure for Primary Care
(CCQM-PC)
Your Care Coordination Experience
Survey Instructions
Answer each question by marking the box to the left of your answer. You are sometimes told to
skip over some questions in this survey…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS® for Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
The purpose of this survey is to measure your impressions of various components of teamwork
as it relates to patient care and safety.
In…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Situation Monitoring
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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Situation Monitoring
Process of actively scanning behaviors and actions to assess elements of the situation or environment
Enables team members to identify the potential issues or m…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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Office-Based Care
Let’s Talk About Your Team
What does it look like?
Who are the team members?
When do you intera…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - weaknesses and help develop
strategies for improving patients’ experiences
with care delivered in their offices … service workshops, videos, and Webinars, as
well as targeted interventions for the lowest
scoring offices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - weaknesses and help develop
strategies for improving patients’ experiences
with care delivered in their offices … service workshops, videos, and Webinars, as
well as targeted interventions for the lowest
scoring offices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
January 01, 2018 - OBC PPT Q4
for
Office-Based Care Online
Innovative Training Techniques to Introduce and Reinforce TeamSTEPPS Skills in the Office-Based Care Setting
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
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RRS
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This Webinar and Future Webinars
This webinar is part of a library to support and amplify your wor…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/cati-script.pdf
July 01, 2016 - Care Coordination Quality Measure for Primary Care (CCQM-PC)
Care Coordination Quality Measure for
Primary Care (CCQM-PC)
Computer Assisted Telephone Interview (CATI) Script
Interviewer/CATI Programmer Formatting C onventions
• CATI programmer instructions appear in [ENG…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-adult-survey_2157-1a.docx
March 11, 2016 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Access
Population Version: Adult
Supplemental Access Items for the CAHPS® Health Plan Survey 5.0
Population Version: Adult
Language: English
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their orga…