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7501. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
      January 01, 2015 - CAHPS Clinician & Group Survey Version 3.0 Overview 6/17/2015 www.cahps.ahrq.gov Page 1 CAHPS® Clinician & Group Survey and Instructions An Overview of Version 3.0 of the CAHPS Clinician & Group Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional suppleme…

7502. FileNewTemplate
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
      March 07, 2019 - FileNewTemplate Module 11: Implementation Planning Office-Based Care Online Course Welcome to Welcome to the TeamSTEPPS for Office-Based Care Online Course. This is Dr. Brigetta Craft. This presentation will cover Module 11, Implementation Planning, that you, as a practice facilitator, will review. In this modul…

7503. Suppl-Access Items Cg-Cahps-Adult-Survey 2357-1A (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
      March 11, 2016 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Access Population Version: Adult Supplemental Access Items for the CAHPS® Clinician & Group Survey 3.0 Population Version: Adult Language: English Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet the n…

7504. Proposed Changes to the CAHPS Clinician & Group Survey (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
      March 01, 2015 - Proposed Changes to the CAHPS Clinician & Group Survey Proposed Changes to the CAHPS Clinician & Group Survey The Agency for Healthcare Research and Quality’s (AHRQ) CAHPS Consortium is recommending changes to the CAHPS Clinician & Group (CG-CAHPS) Survey and the Patient-Centered Medical Home (PCMH) Item Set. The…

7505. 2016 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
      January 01, 2016 - 2016 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2016 CAHPS Clinician & Group Survey Database 2016 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices The content of this document may be used and reprinted without permi…

7506. Supplemental-Hit-Cgcahps-Adult 2357-8A (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/supplemental-HIT-cgcahps-adult_2357-8a.docx
      July 11, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Information Technology Population Version: Adult Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Information Technology Population Version: Adult Language: English Users of the CAHPS® Clinician & Group Survey are free to …

7507. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
      October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The NYP Patient Narrative Demonstration Project Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY NYP Demonstration Project Overview  Overall Aim: – Asses…

7508. Suppl-Access Items Cg-Cahps-Child-Survey 2358-1A (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-child-survey_2358-1a.docx
      March 11, 2016 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Access Population Version: Child Supplemental Access Items for the CAHPS® Clinician & Group Survey 3.0 Population Version: Child Language: English Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet the n…

7509. CAHPS Surgical Care Survey (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.docx
      October 01, 2011 - CAHPS Surgical Care Survey CAHPS Surgical Care Survey CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: surgical-eng20-1451a.docx Last updated: October 1, 2011 …

7510. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
      January 24, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance ® Lessons Learned from 2010 Pilot 45 ® 46 UHC Results Compared to National When comparing UHC hospitals to national averages for primary care: • Doctor Communications, Overall “9 and 10” rat…

7511. 2015 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_cg_cahps_chartbook.pdf
      January 01, 2015 - 2015 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2015 CAHPS Clinician & Group Survey Database 2015 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD D…

7512. CAHPS (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
      March 11, 2016 - CAHPS CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home Population Version: Child Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group Survey 3.0 Population Version: Child Language: English Read about the Patient-Centered Medical Home Item Set. …

7513. Will It Work Here (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/innovations/will-work/InnovationAdoptionGuide.pdf
      September 01, 2008 - A former mentor introduced the chief medical officer (CMO) to Six Sigma and its effects on the manufacturing … To conduct further research on the methodology, the chief executive officer (CEO), chief operating … officer, chief financial officer, and CMO embarked on a visit to the Six Sigma Training Academy in … shared her interest in protecting their patients from preventable harms, asked the patient safety officer … Both the physician champion and the patient safety officer attended an IHI conference in December 2004

7514. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
      January 01, 2013 - 2013 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Clinician & Group Survey Database 2013 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Da…

7515. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
      July 01, 2014 - 2013 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Clinician & Group Survey Database 2013 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Da…

7516. Section 1, FECC Survey—Telephone Interview Version (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
      March 09, 2018 - Section 1, FECC Survey—Telephone Interview Version Version 10.1.2015 FAMILY EXPERIENCES WITH COORDINATION OF CARE SURVEY TELEPHONE INTERVIEW VERSION LABEL VALUE TEXT INSTRUCTIONS 1. Your child’s main provider is the doctor, physician assistant, nurse or other health care provider who knows the most abou…

7517. Module 1- Component Kit (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/component-kit.docx
      May 01, 2017 - One management level up, a QI director or safety officer periodically observes the huddles and provides

7518. Barrier Identification and Mitigation Tool (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/bim.docx
      December 01, 2017 - physicians and nurses) and nonclinicians (e.g., unit administrator, unit support staff, hospital quality officer

7519. Title of Presentation: (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
      September 21, 2015 - University of Southern Maine • Pennsylvania's approach – David Kelley, MD, MPA, Chief Medical Officer

7520. Assessing Indicator Rates Using Trends and Comparators (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b5_combo_assessingtrendscomparators.pdf
      March 20, 2016 - • Quality and safety staff, as well as clinical and other staff (e.g., quality or patient safety officer