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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
October 01, 2017 - for Improving Patient Experience with
Ambulatory Care
6.N. … Catalyst for Payment Reform and
Health Care Incentives Improvement Institute. … Med Care Res Rev 2014;71(5 Suppl):17S-37S. … with Ambulatory Care
6.N. … with Ambulatory Care
6.N.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartbrochure.pdf
December 15, 2016 - Implementation
Quick Start Guide
Medication
Management
The Guide to Improving Patient Safety
in Primary Care … Patients are especially vulnerable at the interfaces of care—
between primary care and specialist or … between primary care
and acute care.
2
Several publicly available tools are useful for addressing … Improving
medication safety in primary care. … Adverse drug events
in U.S. adult ambulatory medical care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartfull.pdf
December 15, 2016 - Implementation
Quick Start Guide
Medication
Management
The Guide to Improving Patient Safety in Primary Care … Patients are
especially vulnerable at the interfaces of care—between primary care and specialist or … between
primary care and acute care. … Improving medication safety in primary care. … Adverse drug events in U.S. adult ambulatory medical
care.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/patientsafety/2017qdr-patsafchartbook.pdf
October 01, 2018 - Making care safer by reducing harm caused in the delivery of care.
2. … • Person-Centered Care: Almost 70% of person-centered care measures were improving overall. … • Care Coordination: Half of care coordination measures were improving overall. … • Care Affordability: Eighty percent of care affordability measures did not change overall. … National Association for Home Care & Hospice. Basic Statistics About Home Care. Updated 2010.
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www.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - This meeting featured representatives of several different types of health care organizations that are … and Medical Group, UCLA Health
Topic: Improving patient experience with communication in ambulatory care … administers the CAHPS Clinician & Group Survey (CG-CAHPS) to its adult and child primary and specialty care … a set of five open-ended questions that obtain a comprehensive story of a patient’s experience with care … from patient-centered medical homes and specialty care providers.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
June 02, 2025 - and
challenges
Employ targeted strategies
to improve patient
experience
31
CAHPS Ambulatory Care … - West
Roxbury
291 Independence Drive
Chestnut Hill, MA 02467
Beth Israel Deaconess
Health Care … Newton, MA 02459
How Well Doctors
Communicate with Patients • • •
How Well Doctors
Coordinate Care … Quickly
Getting Needed
Care
38
CAHPS Database Overview
• Databases are for selected CAHPS … Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory Care Improvement Guide
Use of Survey
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www.ahrq.gov/ncepcr/tools/self-mgmt/home.html
February 01, 2016 - Self-Management Support
Self-management support is an important part of improving primary care … aims to help clinicians teach their patients how to take informed responsibility for their own health care … Using self-management support skills and tools, primary care teams can help people to:
Manage their … Outcomes for these patients with complex needs can be improved by helping them become more active in self-care … These include:
Using all members of the care team
Using each medical office visit to identify,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Graham.pdf
April 14, 2004 - The ecology
of medical care. N Engl J Med 1961;265:885–92.
4. … Practice-
based research networks: the laboratories of primary
care research. … Med Care 2004;42(4 Suppl):III45–9.
5. Wolf LE, Croughan M, Lo B. … Crit
Care Med 2001;29(2):444–5.
10. Lux AL, Edwards SW, Osborne JP. … Crit Care Med 2001;29
(2):235–41.
14. Stair TO, Reed CR, Radeos MS, et al.
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
June 01, 2014 - What is Care Coordination?
Chapter 3. … Care Coordination Measurement Framework
Chapter 4, Emerging Trends in Care Coordination Measurement … Primary Care Provider Ambulatory Care Experiences Survey (PCP ACES) *
Measures added to the updated … Team Survey for Program of All-Inclusive Care for the Elderly (PACE)
Care Coordination Measure Mapping … status, (2) primary health care types, (3) health care use, (4) health care utilization, (5) experiences
-
www.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
August 01, 2022 - Farley, M.D., Emergency Department Physician, Christiana Care
Thomas H. … Public Health
Medically Induced Trauma Support Services (MITSS)
MedStar Health
Project Patient Care … implementation structure, and toolkit design:
Pilot Hospital and Health Systems:
Christiana Care … Driver, J.D., M.B.A., CEO of The Risk Authority Stanford and Chief Risk Officer of Stanford Health Care … Dripps Professor Emeritus of Anesthesiology and Critical Care at the University of Pennsylvania
Robert
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www.ahrq.gov/policymakers/chipra/cpcf-form16.html
December 01, 2013 - Methods for deriving criteria for assessing the quality of medical care. … Medical Care Review 37(7):653–698.
Donabedian, A. 1988. The quality of care. … Eisenberg -Testimony on Health Care Quality . … Agency for Health Care Policy and Research, Rockville, MD. … Patient Protection and Affordable Care Act of 2010. P.L. 111-148. Washington, DC. U.S.
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-profile-nm.html
April 01, 2015 - HERO: New Mexico’s Health Extension as a Model for Primary Care Transformation
AHRQ … Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants
Principal Investigator: … Sciences Center, Office for Community Health
AHRQ Grant Number: U18HS020890
Overview of Primary Care … Kaufman's team adapted the model to reach small primary care practices, including those in rural areas … The primary care extension program: a catalyst for change. Ann Fam Med 2013;11(2):173-8.
-
www.ahrq.gov/faqs/index.html?page=20
January 01, 2015 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Education & Training Effective Health Care … Information for Patients & Consumers Health Care Innovations Exchange Health Information Technology … Partnerships Patient Safety Network (PSNet) Patient Safety Organizations (PSOs) Permissions Primary Care … needs, including those who have disabilities, need chronic care, or need end of life health care). … needs, including those who have disabilities, need chronic care, or need end of life health care).
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-profile-nm.pdf
April 01, 2015 - HERO: New Mexico's Health Extension as a Model for Primary Care Transformation … HERO: New Mexico’s Health Extension as a Model for Primary Care
Transformation
Principal Investigator … Sciences Center, Office for Community Health
AHRQ Grant Number: U18HS020890
Overview of Primary Care … Kaufman’s team adapted the model to reach small primary care
practices, including those in rural areas … The primary care extension program: a catalyst for change. Ann Fam
Med 2013;11(2):173-8.
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6c.html
June 01, 2014 - What is Care Coordination?
Chapter 3. … Care Coordination Measurement Framework
Chapter 4, Emerging Trends in Care Coordination Measurement … pediatric primary care offices. … and care coordination in health care delivery from a consumer perspective. … (GP) care, (3) nominated provider care, and (4) carers.
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www.ahrq.gov/ncepcr/tools/obesity/obpcp-ack.html
May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Acknowledgements … Previous Page Next Page
Table of Contents
Integrating Primary Care Practices and Community-based … Clinical Care Observation Guide
Tool 4. Patient Waiting Room Survey
Tool 5. … The clinicians and staff at the following primary care clinics :
Bayshore Family Medicine, Lincoln … M/More Care , Prineville, OR.
Columbia Gorge Family Medicine , Hood River, OR.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-SOPS_101_Webcast_2020-Gray.pdf
January 01, 2020 - and medical offices)
► Focus on efficiency, waste reduction, patient centeredness, and high-
quality care
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/estimating-costs-primary-care-transformation.pdf
July 31, 2015 - primary care settings and included a range of practice changes and stages of primary care
transformation … (e.g., care coordinators). … , and regular
care team meetings. … behavioral
health care services. … model of care delivery.
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/pa-specialinnovation.pdf
August 01, 2015 - Introducing electronic screening tools for developmental delay and autism into pediatric primary care … Quality Demonstration Grant Program
SUMMARY
Screenings for developmental delays and autism in primary
care … s Hospital of
Philadelphia (CHOP) implemented electronic screening in
12 of its pediatric primary care … What the Staff Did
CHOP automated developmental screening in pediatric
primary care offices in its Care … • In July 2011, as part of Pennsylvania’s CHIPRA Quality
Demonstration Grant, 12 of CHOP’s primary care
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/outcomes.html
October 01, 2015 - care utilization and health outcomes. … managers, greater integration of the care manager into the overall care team, and improved messaging … conditions; designated primary care teams that collaborate in the care of a defined group of patients … The evidence was strongest for reductions in emergency care and primary care services, though studies … care utilization.