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www.ahrq.gov/cpi/about/impact/index.html
April 01, 2017 - Building Bridges Between Research and Practice
Accelerating learning and innovation in health care … Develop data to track changes in the health care system. … delivery so their organizations can become learning health care systems. … by specialists or local primary care doctors. … care improvement and monitor trends over time.
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www.ahrq.gov/talkingquality/distribute/media/web-report.html
September 01, 2019 - Delivering Health Care Quality Reports on the Web
Web-based reports, which are the most common … format for information on health care quality, generally take two different forms:
Interactive website … treatment of specific diseases, as well as the Web sites of report sponsors, health plans, and health care … This capability could help health care decisionmakers as well as anyone guiding them figure out what
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www.ahrq.gov/cpi/about/organization/nac/gelrud.html
February 01, 2025 - Gelrud, R.N., M.S.N., CPHQ, FACHE Special Advocate for Children Maryland Health Care Commission Baltimore … responsible for system-wide quality, safety, infection prevention, patient experience, accreditation, care … Gelrud was responsible for the care, treatment, and services of 12.4 million Kaiser Permanente members … Kaiser Foundation’s Health Plan and Hospital Quality, co-executive director of Kaiser Permanente’s Care … special advocate for children experiencing abuse or neglect and as a new member of the Maryland Health Care
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www.ahrq.gov/news/events/nac/2019-11-nac/nacmtg01121-minutes.html
March 01, 2020 - Gaps and Opportunities To Improve Care: Special Focus on Social Determinants of Health
Public Comment … Robinson, M.D., M.B.A., M.S., Christiana Care-Wilmington
Yanling Yu, Ph.D., Washington Advocates for … where there often is less access to acute care and tertiary care. … We need education, resources, and a generalist nursing care perspective.
Christine A. … Alexander added that the setting matters (e.g., walk-in care, nursing homes).
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
March 01, 2023 - and
adopt practices to promote efficiency, waste reduction, patient centeredness, and high-quality care
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - The survey includes versions for patients receiving primary care, specialty care,
and pediatric care … The surveys include three
composite measures about care for adults, five composite measures about care … Medical Care. 37(3). … For the Adult Primary Care and Specialty Care Survey, you can report four measures:
• Three composite … Care, and Information.”
-
www.ahrq.gov/patient-safety/reports/engage/choosing.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … ensure that your patients understand what you tell them, including instructions such as how to take care … themselves at home, how to take their medications, how to use devices, and what additional procedures or care
-
www.ahrq.gov/ncepcr/research/health-it/opioids.html
September 01, 2022 - Increasing Access to Medication-Assisted Treatment of Opioid Abuse in Rural Primary Care Practices … We can expand access by engaging primary care practices—the places where most rural Americans receive … care. … Treatment, or MAT, is evidence-based therapy for assisting people with opioid addiction in primary care … the evidence and can use it to improve health and health care.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
May 01, 2013 - trainees, and volunteers
• 3 hospitals, 990 beds, ~45,000 discharges annually
• 97,000 emergency/urgent care … 54
®
55
UMHS and CG-CAHPS—a brief history
• Participated in UHC trials
• 2010—3 primary care … clinics
• 2012—1 specialty care clinic
• Implemented the base Version 2.0 visit-specific CG-
CAHPS … Physician Specialty
– Family Practice
– Internal Medicine
– OB/GYN
– Pediatrics
– Other Primary Care … when
needed
Get appt
for
routine
care
when
needed
Get answer same
day to call made
during
-
www.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - Key Driver 5: Engage with Patients and Families in Evidence-Based Care and Quality Improvement … One often overlooked aspect of making care evidence-based is engaging patients and their families in … considering the evidence and how it applies to them and their care. … Link patients and families with community resources to assist them in implementing evidence-based care … plans and meeting their health goals
Patients may need help in following evidence-based care plans
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/multichronic/summit-bios.html
November 01, 2021 - with complex care needs. … Health Care in 2008. … care and continuity of care. … care. … Health Care (2018).
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
December 01, 2021 - of care
with them HHCAHPS 2019
Adults who reported that home health care providers talked with … home health care providers always
them as gently as possible in the last 2 months of care
treated … reported that home health care providers
them in the last 2 months of care
always listen HHCAHPS … , Medicare managed care
or NCBD 2019
Adults who had an appointment for routine health care in the … care providers in the last
the care they received
2 months of care
from HHCAHPS 2019
Hospice
-
www.ahrq.gov/sites/default/files/wysiwyg/topics/covid-19/long-covid-summit-report.pdf
February 27, 2023 - Interacting with primary care. … clinicians to provide whole-person care and
care coordination.
3. … Consolidate Care Provision
Several clinicians called for the consolidation of care, emphasizing the … consults” to support their care of Long COVID
patients. … Other examples of multi-disciplinary care models provided during the
Summit included sepsis care, sarcoidosis
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_infographic.pdf
January 01, 2019 - LOWEST SCORING
MEASURES
Care Coordination
74%
of pa tients repor ted that
providers always helped … to coord inate thei r care. … Access
65%
of patients reported always
receiv ing timely appointments,
care, and information.
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - The Problem
Many health care consumers seek information about specific complaints, conditions or diseases … nutrition, and fitness. 1 For these people, getting information quickly is a large component of "getting care … While information on the Internet should not be a substitute for direct communication with personal care … Constraints on This Intervention
While increasing numbers of health care organizations are embracing … Unmet Needs of Primary Care Patients in Using the Internet for Health-related Activities.
-
www.ahrq.gov/cpi/about/index.html
March 01, 2025 - that generates evidence and actionable knowledge by funding health services research to understand how care … AHRQ's Unique Role AHRQ's unique role in the U.S. health enterprise is threefold: Making 21st century care … AHRQ focuses on improving the care delivered to patients. … AHRQ defines quality healthcare as care that is safe, timely, effective, efficient, equitable, and … healthcare changes rapidly, AHRQ's agile research agenda responds to new opportunities for improving care
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
November 01, 2020 - about their
experiences with a provider and staff at their most recent visit for primary or specialty
care … It is applicable to any type of synchronous visit – that is, any visit in which care
is delivered and … This survey does not ask about experiences
with care delivered through asynchronous methods, such as … The items apply to ambulatory
medical practices, including primary care and specialty care, and across … 1
Visits with a health care
provider can be in
person, by phone, or by
video.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/apcd/apcd-inventory.xlsx
October 01, 2015 - No
Childbirth or reproductive health Prenatal care Quality Process Frequency of Ongoing Prenatal Care … No
Cross-cutting Care Coordination Cost, Utilization Not applicable Continuity and the costs of care … No
Cross-cutting Primary care Cost, Utilization Not applicable Total Cost of Care Population-based PMPM … No
Preventive Care Cross-cutting Cost Not applicable Average Cost for Preventive Care NA Utah Health … No
Preventive care Primary care visits Cost Not applicable Wellness Visits/Routine Exams (adult) NA
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - care, and patient populations. … A health care
provider can care for
patients in person, by
phone, or by video. … Access to
care
6. … Care
Coordina
tion
-
13. … your care.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
October 22, 2014 - related products,
including the CAHPS Database
• CAHPS Surveys
• Assess patients’ experiences with care … Family of Surveys
Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Ambulatory Care … Surveys
Clinician & Group (CG-CAHPS)
Health Plan
Surgical Care
ECHO® (Behavioral health)
Dental … Plan
American Indian
Home Health Care
3
www.cahps.ahrq.gov
Our Focus Today
Highlight success … Family Medicine, Meriter
DeForest-Windsor Clinic, DeForest, WI
• Julie Susi, Manager, Breast Care