-
www.ahrq.gov/news/events/nac/2015-03-nac/nacmtg0715-minutes.html
December 01, 2015 - improve the quality of care, to improve the measurement of quality, and to understand what health care … care and care transitions. … of practices and team-based care. … It identifies areas of strength and weakness in access to health care and quality of health care. … care, clinicians, and groups).
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
January 01, 2015 - Impact of Shortening CG-CAHPS Survey
• Analyses of 136,725 surveys across 4 databases
and different care … delivery settings
• Medical homes
• Accountable care organizations
• Ambulatory clinics
• Compared … Medical Care. … In the last 6 months
Did you contact this doctor’s office
to get care you needed right away? … • Less positive reports about access to care by web
Bergeson SC, Gray J, Ehrmantraut LA, et al.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - optional supplemental items to assess the experiences of adults and children with primary or
specialty care … • New composite measure for “Care Coordination.” … Patient usually sees this
provider for care 2 Patient usually sees this
provider for care 2
Length … 4
Access to care Patient got appointment for
urgent care as soon as
needed
6
Patient got appointment … for
urgent care as soon as
needed
6
Patient got appointment for
non-urgent care as soon as
-
www.ahrq.gov/news/newsroom/index.html
July 01, 2025 - Stats New data nuggets from AHRQ News Now posted weekly to highlight AHRQ statistical reports on health care … by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care
-
www.ahrq.gov/evidencenow/projects/urinary/resources/voices-left-dial-reflections.html
July 01, 2010 - motivating PBRN clinicians to participate and stay involved in practice-based research in their primary care … authors also thank the members of Practice-Based Research Subcommittee of the North American Primary Care
-
www.ahrq.gov/faqs/index.html?page=17
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Education & Training Effective Health Care … Evidence-based Practice Centers (EPCs) Freedom of Information Act (FOIA) Funding & Grants Guidelines Health Care … Information for Patients & Consumers Health Care Innovations Exchange Health Information Technology … Partnerships Patient Safety Network (PSNet) Patient Safety Organizations (PSOs) Permissions Primary Care
-
www.ahrq.gov/diagnostic-safety/ideas-project/engage-patients-toolkit.html
July 01, 2025 - two to three clinicians willing to commit to testing the toolkit are invited to participate; primary care
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apii.html
June 01, 2010 - Assistant Secretary for Planning and Evaluation (ASPE), Office of Disability, Aging, and Long-Term Care
-
www.ahrq.gov/ncepcr/tools/self-mgmt/what.html
February 01, 2016 - It includes a commitment to patient-centered care, providing comprehensive patient education, creating … and most challenging to integrate into usual care … Self-management support includes:
Providing empathic, patient-centered care. … Involving the whole care team in planning, carrying out, and following up on a patient visit. … Planning patient visits that focus on prevention and care management, rather than on acute care.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-guiding-concepts.pdf
September 01, 2015 - ► Surgical Care
► American Indian
Patient Experience with Facility-
Based Care
► Hospital
► In-Center … ► Cancer Care
► Mental Health Care
Enrollee Experience with Health
Plans
► Health Plan
► Dental … • Created to meet user needs in the changing environment
of health care delivery. … 17
Guiding principles of new survey
• Applicable to:
► Primary and specialty care
► In-person, … • Focuses on the aspects of care for which the patient
is the best or only source of information.
-
www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-6.html
November 01, 2017 - Family-centered care (experience of care).
Helpfulness and effect of care provided. … providers on topics such as:
Physical care of child. … Family-centered care (experience of care).
Helpfulness and effects of care provided. … Individual health care provider and/or provider teams of a doctor and nurse. … Family-centered care (experience of care).
Helpfulness and effect of care provided.
-
www.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
March 11, 2021 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care … Federal Interagency Workgroup on Improving Diagnostic
Safety and Quality in Health Care … Update
AHRQ • Two new issue briefs have been posted to the AHRQ website:
o Telediagnosis for Acute Care … o We have begun pilot testing, in up to 20 primary care sites,
our resource to engage patients and … awarded to small
businesses in response to the Software for Patient Navigation
Through the Cancer Care
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-demographics.pdf
June 02, 2025 - _clinstaff
Collaboratively
determined core item
Clinical Staff (those providing direct patient care … core item
Office staff (those supporting practice operations and NOT involved directly in patient care … core item
Office staff (those supporting practice operations and NOT involved directly in patient care … ……… 1 = Yes 2 = No
Medicare primary care incentive payment ……………………… prac_incentives_primarycare……. … .. 1 = Yes 2 = No
Medicare care coordination payment…………………….……… prac_incentives_carecoord………... 1
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part2-mw.pdf
June 02, 2025 - Is your practice part of an accountable care organization (ACO)? … (Check all that apply)
☐ Geographic health care professional shortage area
☐ Medicare primary care … incentive payment
☐ Medicare care coordination payment
☐ Other, please specify: _________________ … professional shortage area: Off
Medicare primary care incentive payment: Off
Medicare care coordination … : Off
Is your practice part of an accountable care organization (ACO)?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
The NYP Patient … Patient Experience Specialist for the Ambulatory Care
Network, New York-Presbyterian
New York, NY … – Assess the feasibility, value and use of the CAHPS Narrative
Elicitation Protocol in ambulatory care … across Manhattan
– Primary care, family planning, and specialty clinics
Located in two major campus … Health care providers value feedback from their patients that helps them
understand what is working
-
www.ahrq.gov/sites/default/files/2024-12/pace-report.pdf
January 01, 2024 - care. … care from their extensive error-reporting activities. … The ecology of medical care. … The ecology of medical care revisited. … Adverse drug events in
ambulatory care.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm2.html
October 01, 2014 - Implementing Medicaid Disease and Care Management Programs
Introduction
Section 1: Planning a Care … and Targeting Populations for a Care Management Program
Section 4: Selecting Care Management Interventions … Section 5: Selecting a Care Management Program Model
Section 6: Operating a Care Management Program … Section 7: Measuring Value in a Care Management Program
Section 8: The Care Management Evidence … Indiana's care management program aims to improve quality in primary care practices.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
March 01, 2021 - Officer
UCLA Faculty Practice Group and Medical Group
UCLA Health
March 2021
UCLA Health Ambulatory Care … etc. into one learning environment.
34
Investments in Office Staff
• Dedicated Training for Care … Coordinators ( PSR) – these staff are
responsible for the coordination of care for high risk and complex … Improve the overall patient experience by assigning staff to coordinate patient
care throughout one’ … mailto:SSkootsky@mednet.ucla.edu
Ambulatory Patient Experience Improvement
UCLA Health Ambulatory Care
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/stroud-0914slides.pdf
January 01, 2014 - and
wellness programs throughout North and South
Carolina
• 41 hospitals and approximately 900 care … • Survey is coordinated with National Patient
Safety Awareness Week
• Each hospital, long term care
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - Designing and Implementing Medicaid Disease and Care Management Programs
Section 4: Selecting Care … Stakeholders in a Care Management Program
Section 3: Selecting and Targeting Populations for a Care … In-person care management . … Pennsylvania's care management program features three levels of care. … Facilitate Provider and Care Manager Coordination
In the most effective care management programs, care