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  1. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf
    January 01, 2018 - Introducing TeamSTEPPS for Office-Based Care Online Introducing TeamSTEPPS® for Office-Based Care … TEAMSTEPPS 05.2Mod 1 05.2 Page 2Slide 2 Questions To Be Answered  Why implement TeamSTEPPS in an office …  What is involved in the TeamSTEPPS for Office- Based Care Online Course? …  Helps you become familiar with TeamSTEPPS tools and methodology  Focuses on the medical office, … Individual Modules Office-Based Care Cohort Office-Based Care Individual Modules CE Accreditation
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/impworkbook.pdf
    December 11, 2015 - TeamSTEPPS for Office-Based Care Implementation Workbook TeamSTEPPS for Office-Based Care Implementation … TeamSTEPPS for Office-Based Care Implementation Workbook - 5 TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care Implementation Workbook - 7 TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care Implementation Workbook - 9 TeamSTEPPS® for Office-Based Care … ® for Office-Based Care Step 7.
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Team Structure for OFFICE-BASED CARE Team Structure ® … Copies of Handouts 1 TeamSTEPPS | Office-Based Care Team Structure Slide ‹#› 1 Office-Based … Team Structure SAY: Is the medical office structured for success? … that facilitate the day to day operations of the medical office. … Are these situations that you could see happening in your office?
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring for OFFICE-BASED CARE Situation Monitoring … ® TeamSTEPPS | Office-Based Care Situation Monitoring Slide ‹#› INTRODUCTION SAY: We … SAY: Think about your own office team and daily routines in terms of situation monitoring. … TeamSTEPPS | Office-Based Care Situation Monitoring Slide ‹#› ‹#› FRONT OFFICE SCENARIO SAY: Now … As with leadership, situation monitoring can be practiced by everyone within the office.
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Leading Teams for OFFICE-BASED CARE Leading Teams ® TeamSTEPPS … | Office-Based Care Leading Teams Slide ‹#› INTRODUCTION SAY: Leadership is a critical component … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Leading Teams LEADERSHIP SAY: Within the clinical team … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Leading Teams BRIEFS SAY: Briefs, sometimes referred … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Leading Teams 12 FRONT OFFICE SCENARIO SAY: Now let
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Mutual Support for OFFICE-BASED CARE Mutual Support ® … TeamSTEPPS | Office-Based Care Mutual Support Slide ‹#› INTRODUCTION SAY: We will now talk about … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Mutual Support TASK ASSISTANCE SAY: Teams are at risk … I’ll have her office fax over the report.” … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Mutual Support FRONT OFFICE SCENARIO SAY: Now let’s
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
    December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet Evaluating TeamSTEPPS Exercise TeamSTEPPS® … Evaluating TeamSTEPPS for Office-Based Care Worksheet SCENARIO You have been asked to work with … You recently met with office staff and recommended that the office adopt briefings prior to the office … opening and after the office closes each day to ensure that patient followups improved. … TeamSTEPPS for Office-Based Care Evaluating TeamSTEPPS Worksheet
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/knowledge.pdf
    December 02, 2015 - TeamSTEPPS for Office-Based Care Knowledge Assessment TeamSTEPPS® for Office-Based Care TeamSTEPPS … Patient TeamSTEPPS for Office-Based Care 1 TeamSTEPPS® for Office-Based Care 6. … ® for Office-Based Care 12. … Conflict resolution TeamSTEPPS for Office-Based Care 3 TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care 4 TeamSTEPPS® for Office-Based Care TeamSTEPPS for Office-Based
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf
    January 01, 2018 - Introducing TeamSTEPPS for Office-Based Care Online Introducing TeamSTEPPS® for Office-Based Care … TEAMSTEPPS 05.2Mod 1 05.2 Page 2Slide 2 Questions To Be Answered  Why implement TeamSTEPPS in an office …  What is involved in the TeamSTEPPS for Office- Based Care Online Course? …  Helps you become familiar with TeamSTEPPS tools and methodology  Focuses on the medical office, … Individual Modules Office-Based Care Cohort Office-Based Care Individual Modules CE Accreditation
  10. digital.ahrq.gov/health-it-tools-and-resources/implementation-toolsets-e-prescribing/toolset-e-prescribing/tool-52b-sample-task-table-delegation
    January 01, 2023 - Retrieve renewal request message(s) Office staff Retrieving Take or retrieve fax or phone message … Deposit message with record for staff authorized for renewal approval Office staff Handoffs   … Authorized staff retrieve message with record Authorized office staff Retrieving   Patient … Document protocol renewal Authorized office staff Processing Document renewal on patient record … Give patient record and prescription to office staff Authorized office staff Handoffs  
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-2022-1215-ENGLISH-508.pdf
    January 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey 1 SOPS® Diagnostic … Safety Supplemental Item Set for the SOPS Medical Office Survey Language: English Purpose: This … supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical … Add the SOPS Medical Office Background Questions after these diagnostic safety items. … /medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
    January 01, 2010 - A medical office could be located in a building containing multiple medical offices, but each office … The office owners or leaders will be the best judge, however, of whether their office is large enough … enough time in the office to be able to know the office and report on the topics assessed in the survey … (More about this item: The office provides on-the-job training when a new office process or procedure … Providers in this office are open to staff ideas about how to improve office processes.
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
    January 01, 2010 - A medical office could be located in a building containing multiple medical offices, but each office … The office owners or leaders will be the best judge, however, of whether their office is large enough … enough time in the office to be able to know the office and report on the topics assessed in the survey … (More about this item: The office provides on-the-job training when a new office process or procedure … Providers in this office are open to staff ideas about how to improve office processes.
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner 1 1 Development of … the AHRQ Medical Office Survey on Patient Safety Culture John Hickner, MD, MSc Chairman, Family … Office processes and standardization 4. Work pressure and pace 5. … Web = 65% • Average number of respondents per office = 23 (range: 5 to 92) • Average office response … Hospital SOPS Dimensions Medical Office SOPS Dimensions Medical Office Pilot Test Pilot Test Medical
  15. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner 1 1 Development of … the AHRQ Medical Office Survey on Patient Safety Culture John Hickner, MD, MSc Chairman, Family … Office processes and standardization 4. Work pressure and pace 5. … Web = 65% • Average number of respondents per office = 23 (range: 5 to 92) • Average office response … Hospital SOPS Dimensions Medical Office SOPS Dimensions Medical Office Pilot Test Pilot Test Medical
  16. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner 1 1 Development of … the AHRQ Medical Office Survey on Patient Safety Culture John Hickner, MD, MSc Chairman, Family … Office processes and standardization 4. Work pressure and pace 5. … Web = 65% • Average number of respondents per office = 23 (range: 5 to 92) • Average office response … Hospital SOPS Dimensions Medical Office SOPS Dimensions Medical Office Pilot Test Pilot Test Medical
  17. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner 1 1 Development of … the AHRQ Medical Office Survey on Patient Safety Culture John Hickner, MD, MSc Chairman, Family … Office processes and standardization 4. Work pressure and pace 5. … Web = 65% • Average number of respondents per office = 23 (range: 5 to 92) • Average office response … Hospital SOPS Dimensions Medical Office SOPS Dimensions Medical Office Pilot Test Pilot Test Medical
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner 1 1 Development of … the AHRQ Medical Office Survey on Patient Safety Culture John Hickner, MD, MSc Chairman, Family … Office processes and standardization 4. Work pressure and pace 5. … Web = 65% • Average number of respondents per office = 23 (range: 5 to 92) • Average office response … Hospital SOPS Dimensions Medical Office SOPS Dimensions Medical Office Pilot Test Pilot Test Medical
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner 1 1 Development of … the AHRQ Medical Office Survey on Patient Safety Culture John Hickner, MD, MSc Chairman, Family … Office processes and standardization 4. Work pressure and pace 5. … Web = 65% • Average number of respondents per office = 23 (range: 5 to 92) • Average office response … Hospital SOPS Dimensions Medical Office SOPS Dimensions Medical Office Pilot Test Pilot Test Medical
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt2.pdf
    January 01, 2016 - Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes.