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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/ICD-and-CPT-codes.xlsx
    January 01, 2018 - Office/Ambulatory Visits CPT 99201 Office outpatient new 10 minutes Office/Ambulatory Visits CPT 99202 … Office outpatient new 20 minutes Office/Ambulatory Visits CPT 99203 Office outpatient new 30 minutes … Office outpatient new 60 minutes Office/Ambulatory Visits CPT 99211 Office outpatient visit 5 minutes … Office/Ambulatory Visits CPT 99212 Office outpatient visit 10 minutes Office/Ambulatory Visits CPT … 99213 Office outpatient visit 15 minutes Office/Ambulatory Visits CPT 99214 Office outpatient visit
  2. FECC Surveys (pdf file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    March 09, 2018 - Who in the main provider’s office helped you? … or receptionist in the main provider’s office  A care coordinator in the main provider’s office … ’s office  Someone else in the main provider’s office 1 … receptionist in the main provider’s office  A care coordinator in the main provider’s office  A … office  Someone else in the main provider’s office 5a.
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
    March 07, 2019 - Name of targeted office area: Size of office area: Number of staff within office area: Physicians: Nurses … : Other: Key Actions: Describe the targeted office area: Office area name Size in terms of number of … Key Actions: Review office performance and safety data Incident reports AHRQ Medical Office Survey on … And these could be other parts of the office or areas of the office that interface directly with the … Can you do your training session before the office opens or after the office opens?
  4. www.talkingquality.ahrq.gov/sops/news.html
    March 01, 2024 - Database Report (February 2024) Results from AHRQ’s 2024 SOPS ® Medical Office Survey User Database … AHRQ Post-Webcast Materials for “SOPS ® Medical Office Survey—What You Need to Know” (July 2023) … This webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office … Select to access a recording of the webcast and presentation slides . 2022 SOPS Medical Office … Database Report (March 2022) The AHRQ SOPS Medical Office Survey on Patient Safety Culture User
  5. www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt.html
    September 01, 2015 - Course Research/Evidence Base TeamSTEPPS® Webinars TeamSTEPPS for Office-Based … Care: Change Management Classroom Slides Contents Slide 1: TeamSTEPPS for Office-Based Care … Slide 17: Change Management Models Slide 18: Roadmap to a Culture of Safety Slide 1: TeamSTEPPS for Office-Based … Care: Change Management TeamSTEPPS for Office-Based Care Change Management Return to Contents … September 2015 Page originally created September 2015 Internet Citation: TeamSTEPPS for Office-Based
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
    March 09, 2018 - Q2=1 (Child visited more than one Q3 (Someone in MP’s office doctor’s office or used more than helped … 12 months) doctors/providers) Q2=1 (Child visited more than one Q6 (Knew how to contact doctor’s office … or used more than one kind of health care service in last 12 months), Q3=1 (Someone in MP’s office … or used more than one kind of health care service in last 12 months), Q3=1 (Someone in MP’s office … MESSAGING Q2=1 (Child visited more than one doctor’s office or used more than one kind of health
  7. www.talkingquality.ahrq.gov/cpi/centers/index.html
    September 01, 2023 - Office of the Director Robert Otto Valdez, Ph.D., M.H.S.A. … , M.S., Director Phone: (301) 427-1571 Fax: (301) 427-1341 Email: craig.umscheid@ahrq.hhs.gov Office … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov Office … M.D., Director Phone: (301) 427-1449 Fax: (301) 427-1562 Email: francis.chesley@ahrq.hhs.gov Office
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
    January 01, 2008 - COMMUNICATION for OFFICE-BASED CARE Communication ® TeamSTEPPS | Primary Care Medical … Office-Based Care Teams Communication Slide INTRODUCTION SAY: Communication is the first of the … MODULE TIME: 30 minutes MATERIALS: Flipchart and markers Copies of Handouts Video of Office-Based … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Communication IMPORTANCE OF COMMUNICATION SAY: The … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Communication FRONT OFFICE SCENARIO SAY: Now let’s
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
    March 01, 2010 - TeamSTEPPS for Office-Based Care Online Course. … If you could describe the office in one word, what would it be? … The general public experiences the office from the perspective of one patient at a time, while office-based … The work of an office-based team does not follow a linear process. … If you could describe the medical office in one word, what would it be?
  10. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - Think about the testing process in your office. … the greatest risks in your office … “best” office system. … The leadership (e.g.,medical director, office manager, head nurse, or other leader) at this office demonstrates … All staff in this office work as a team. 4.
  11. www.talkingquality.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson1.html
    November 01, 2015 - Primary Care Office Environment Discussion How does your team describe the primary care office environment … What does your team describe as a typical day at the office? … What does your team think a patient’s typical visit to the primary care medical office is like? … Are any of the situations observed in the video situations that could happen in your office? … Return to TeamSTEPPS for Office-Based Care Online Course Page last reviewed
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
    February 01, 2018 - organizational culture supports patient safety 12 Hospital (2004) Nursing Home (2008) Medical Office … In our unit/office, we are working to improve patient flow. 3. … [Hospital] The owners, managing partners, or leadership of my medical office…[Medical Office] 1. … Provide us with reports on our unit/office performance. 3. … I looked at visual displays or graphs to see how well my unit/office was performing 5,6.
  13. www.talkingquality.ahrq.gov/policymakers/chipra/overview/background/appendix-a4.html
    December 01, 2009 - for Healthcare Research and Quality (AHRQ) Richard Kronick Director Francis Chesley Director, Office … , Quality Improvement Group jean.moodywilliams@cms.hhs.gov Barry Straube Chief Medical Officer, Office … of Clinical Standards and Quality barry.straube@cms.hhs.gov Office of the Assistant Secretary for … Medical Advisor, Center for Quality dwillis-fillinger@hrsa.gov Jennifer Burks Senior Policy Analyst, Office … of the Administrator Office of Planning and Evaluation rcrump@hrsa.gov Indian Health Service (IHS
  14. www.talkingquality.ahrq.gov/cpi/about/organization/index.html
    January 01, 2024 - Financing, Access and Cost Trends (CFACT) Center for Quality Improvement and Patient Safety (CQuIPS) Office … of the Director (OD) Office of Communications (OC) Office of Extramural Research, Education and … Priority Populations (OEREP) Office of Management Services (OMS) AHRQ Key Contacts Biographies:
  15. www.talkingquality.ahrq.gov/sops/events/webinars/value-efficiency.html
    October 01, 2018 - Databases, you need to administer the supplemental items with one of the SOPS surveys (Hospital or Medical Office … Results From the 2014 Pilot Study of the Value and Efficiency Supplemental Items  (PDF, 1.4 MB) Medical Office … Survey on Patient Safety Culture Value and Efficiency Supplemental Items for the Medical Office Survey … Medical Office: Results From the 2014 Pilot Study of the Value and Efficiency Supplemental Items
  16. www.talkingquality.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson2.html
    November 01, 2015 - to share their briefing checklists, and collaborate to come up with a checklist that works for your office … Are any of the situations observed in the video situations that could happen in your office? … What strategies does your team suggest to address leadership breakdowns within your office? … What strategies does your team suggest to overcome barriers to situation monitoring within your office … Return to TeamSTEPPS for Office-Based Care Online Course Page last reviewed
  17. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
    March 09, 2018 - Another provider from a different office/clinic 2. … A clerk or receptionist in the main provider’s office 4. … A care coordinator in the main provider’s office 5. … A social worker in the main provider’s office 6. … s office helped you?
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
    October 15, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing 1 1 Upcoming … Comparative Database • What is the Medical Office SOPS Comparative Database? … of patient safety culture improvement o Participating medical offices will receive a free medical office
  19. www.talkingquality.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
    September 01, 2023 - AHRQ Key Contacts AHRQ Key Contacts Offices and Centers Office … , M.S., Director Phone: (301) 427-1571 Fax: (301) 427-1341 Email: craig.umscheid@ahrq.hhs.gov Office … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov Office … M.D., Director Phone: (301) 427-1449 Fax: (301) 427-1562 Email: francis.chesley@ahrq.hhs.gov Office
  20. www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
    September 01, 2015 - Course Research/Evidence Base TeamSTEPPS® Webinars TeamSTEPPS for Office-Based … Say: Welcome to the Change Management module in TeamSTEPPS for Office-Based Care. … Especially in larger organizations, a Change Team should be in place in each office. … September 2015 Page originally created September 2015 Internet Citation: TeamSTEPPS for Office-Based

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