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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/thinking.html
November 01, 2015 - Research/Evidence Base
TeamSTEPPS® Webinars
Thinking about Your Primary Care Office-Based … Directions: Take 2 or 3 minutes to respond to the following questions about your own primary care office-based … List the members of your primary care office-based team by position title. … ______________________________________________________________________
Return to TeamSTEPPS for Office-Based … Page originally created November 2015
Internet Citation: Thinking about Your Primary Care Office-Based
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=16
March 19, 2024 - with medical question during regular office hours
Child
Health Plan
Access … during regular office hours
Child
Health Plan
Access … AC13
Respondent contacted doctor's office with medical question after regular office hours … after regular office hours
Child
Health Plan
Access … P-IN1
Respondent needed interpreter at child's personal doctor's office
Child
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/easy-to-understand-telehealth-consent-form.docx
April 15, 2020 - · You and your provider won’t be in the same room, so it may feel different than an office visit. … What if I want an office visit, not a telehealth visit? … office opens for all other appointments. … · You can still get an office visit if you no longer want a telehealth visit. … But until the office opens for all appointments, you will get an office visit only for one of the reasons
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/online.html
September 01, 2019 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Care Version
TeamSTEPPS for Office-Based Care Self-Paced Course … Course
Research/Evidence Base
TeamSTEPPS® Webinars
TeamSTEPPS for Office-Based … Care Self-Paced Course
This version of the TeamSTEPPS for Office-Based Care curriculum can be … Implementation Planning (PowerPoint, 1.73 MB)
Related Content
2017 TeamSTEPPS for Office-Based
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www.qualitymeasures.ahrq.gov/cpi/centers/od/index.html
February 01, 2022 - Home
About
Organization & Contacts
Offices and Centers
Office … Offices and Centers
AHRQ Organization Chart
AHRQ Key Contacts
Office … of the Director (OD)
The Office of the Director oversees AHRQ activities to ensure the achievement … The Office of the Director:
Provides overall leadership for the Agency. … last reviewed February 2022
Page originally created August 2012
Internet Citation: Office
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan-ig.html
September 01, 2015 - The purpose of this module is to prepare you to implement TeamSTEPPS in an office setting. … The goal of Phase I is for an office to determine if it is ready to undertake a TeamSTEPPS initiative … What is it specifically that you want to "fix" or improve in your office or on a specific team? … Determine what data your office already collects that you may be able to use. … Spreading TeamSTEPPS to other teams in the office or within the larger organization.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner
1
1
Development of … the
AHRQ Medical Office Survey on
Patient Safety Culture
John Hickner, MD, MSc
Chairman, Family … Office processes and standardization
4. Work pressure and pace
5. … Web = 65%
• Average number of respondents per office = 23
(range: 5 to 92)
• Average office response … Hospital SOPS Dimensions
Medical Office SOPS Dimensions
Medical Office Pilot Test
Pilot Test Medical
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module4/office_lead-ig.html
September 01, 2015 - Care: Leading Teams
Instructor's Guide
Contents
TeamSTEPPS for Office-Based Care: Leading … Scenario Leadership Tools References
TeamSTEPPS for Office-Based Care: Leading Teams
Return to … Discuss a common scenario in which the office team huddles to discuss new data or changes to the plan … Select to access the video: Leadership in the Medical Office (Flash® video, 3 min., 49 sec.; 42 MB) … Return to Contents
Leadership Exercise
Say:
Take a few minutes to think about your own office
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=8
March 18, 2024 - or clinic after regular office hours
Adult
Health Plan
Access … AC6
Patient got needed care from doctor's office or clinic after regular office … with medical question during regular office hours
Adult
Health Plan
Access … during regular office hours
Adult
Health Plan
Access … AC13
Patient contacted personal doctor's office with medical question after regular office
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt2.pdf
January 01, 2016 - Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt1.pdf
January 01, 2016 - Medical Office SOPS: 2016 User Comparative Database Report, Part I
MEDICAL
OFFICE
SURVEY
ON PATIEN … medical office. … Providers in this office are open to staff ideas about how
to improve office processes. … Office Processes and Standardization
1. This office is more disorganized than it should be. … Providers in this office are open to staff ideas about
how to improve office processes.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part2.pdf
April 01, 2018 - Medical Office Survey on Patient Safety Culture: 2018 User Database Report, Part II
Medical Office … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to improve office
processes.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/dyer-prelim-results.pdf
April 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Dyer
1
1
Preliminary Comparative … Results and Analyses from the
Medical Office Survey on
Patient Safety Culture
Naomi Dyer, PhD
Joann … )
http://www.ahrq.gov/qual/mosurvey10/moresults10.htm
3
3
Medical Office SOPS Preliminary
Database … Medical office characteristics? … 2) Office size
3) Ownership
4) Specialty of office
5) Degree of health information technology
(HIT)
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/evaluating.html
November 01, 2015 - Evaluating TeamSTEPPS Exercise
Scenario
You have been asked to work with a fairly large medical office … Your observations of the office suggest that it has yet to develop an effective system for managing these … You recently met with office staff and recommended that the office adopt briefings prior to the office … opening and after the office closes each day to ensure that patient followups improved. … Return to TeamSTEPPS for Office-Based Care Classroom Version
Page last
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
April 01, 2018 - Communication Openness Providers in the office are open to staff ideas about how to
improve office … Organizational Learning The office has a learning culture that facilitates making
changes in office … surveys per medical office … Office Processes and Standardization
This office is more disorganized than it should be. … Providers in this office are open to staff ideas about
how to improve office processes.
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - Scenario Front Office Scenario Barriers - Tools - Outcomes
Introduction
Say: Communication is … Video of Office-Based Team. … now going to work as a group to develop a handoff checklist based upon the needs of our own medical office … Return to Contents
Communication Video
Say: Let's watch the fourth primary care office demonstrate … Return to Contents
Front Office Scenario
Say: Now let's look at the following scenario and see
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=0
March 19, 2024 - Group
Access
AC4
Patient got needed care from provider's office … AC6
Patient got answer to medical question as soon as needed when contacted provider's office … & Group
Access
AC7
Patient needed care from provider's office … after regular office hours
Adult
Clinician & Group
Access … AC8
Patient got needed care from provider's office after regular office hours
Adult
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
April 29, 2024 - Group
Access
AC4
Patient got needed care from provider's office … AC6
Patient got answer to medical question as soon as needed when contacted provider's office … & Group
Access
AC7
Patient needed care from provider's office … after regular office hours
Adult
Clinician & Group
Access … AC8
Patient got needed care from provider's office after regular office hours
Adult
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-adult.html
December 01, 2018 - In the last 12 months, did you need to visit a doctor's office or clinic after regular office hours? … after regular office hours?
… during regular office hours?
… In the last 12 months, when you contacted your personal doctor's office or clinic during regular office … In the last 12 months, when you contacted your personal doctor's office or clinic after regular office
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-child.html
December 01, 2018 - In the last 12 months, did your child need to visit a doctor's office or clinic after regular office … or clinic after regular office hours?
… question during regular office hours?
… office hours, how often did you get an answer to your medical question that same day?
… question after regular office hours?